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© GetAgent Limited 2024
10Homes
412 Aidan House Business centre Sunderland Road, Gateshead, NE8 3HU
Why 10Homes
Focused
A 10Homes agent only takes on 10Homes at any time, so that they have the time, resources and motivation that they need to properly focus on getting the best results for you.
Better results
Buyer information packs, reservation agreements, and online bidding help us to move quicker, secure the best price from a genuine buyer, and to get to completion quicker.
The best local agents
Every 10Homes agent has significant top level estate agency experience
Opening hours
- Monday Closed
- Tuesday Closed
- Wednesday Closed
- Thursday Closed
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10Homes Reviews (21)
Have you used this agent?
86%
0%
0%
0%
14%
A O'Toole
Great agent. Kept in constant contact to keep updated of progress which was very useful
28th Feb 2024 (7 weeks ago)
I logan
Sold my house in a swift, professional and approachable manner. I would highly recommend Jack and his company.
18th Dec 2023 (17 weeks ago)
M Fisher
Amazing agent. Worked tirelessly to get things over the line!! Jack guided me through the process and was available whenever I needed anything!! Well done
18th Aug 2023 (7 mo. ago)
F Marg
Rent north east managed my flat for almost 7 years and I cannot fault the service in that time. I therefore trusted Jack and his team at 10Homes. when it came to selling the property. It wasn't the easiest of sales but Jack mediated tough situations between parties professionally and I'm delighted to say the flat has now been sold.
I would highly recommend this team for property management and sales.
28th Jul 2023 (8 mo. ago)
H MAK
Good and efficient
15th Jun 2023 (10 mo. ago)
M Moore
Bespoke A1 service
11th May 2023 (11 mo. ago)
C Yeung
One of the hardest working people I've met. Very professional. Very loyal. I could not recommend Jack and his company enough if I tried. Go with Jack and his team, they will take care of you every step of the way.
10th Mar 2023 (1 year ago)
E Winkler
Thank you 10Homes. Great marketing approach that enables bespoke attention. Really appreciated your focus and practical help in simplifying and advancing the conveyancing process. Totally recommend.
10th Mar 2023 (1 year ago)
J Fletcher
Thank you jack for your market appraisal done at short notice - extremely professional.
14th Feb 2023 (1 year ago)
C Wood
Thank you for helping us with our recent purchase! ????
19th Sep 2022 (1 year ago)
I Gatherar
10Homes, and Jack in particular, have been extremely professional and knowledgeable ensuring a smooth and fast completion.
16th Sep 2022 (1 year ago)
M Gate
Update 24/08/22
We have now received our full deposit back via Deposit Protection Service's dispute resolution service (see final screenshot). During the dispute, the landlord and their agents (including Jack) submitted *zero evidence* for their attempt to claim our full deposit. However, our dossier of emails and photos evidencing the landlord's neglect were acknowledged.
I have only two further comments on Jack's reply. Firstly, that one might reflect that if someone was truly professional they wouldn't reply to all bad communication like an angry Facebook commenter. A mature and reliable business does not panic over one bad review.
Secondly, whilst of course my review is biased, I gain nothing by lying; no money, reputation or - as Jack claims - no help with my deposit dispute (obviously, the only evidence that counts is evidence *from the landlord* that tenants have damaged the property). My motives are extremely simple; to give Jack the bad reputation he deserves, because he was extremely arrogant and unpleasant.
By contrast, Jack has a vested interest to lie about all aspects of this story in order to continue to make money. A bad review could harm his extremely young business where he is the only agent. Jack is very young, relatively inexperienced and takes negative feedback personally. This causes him to reply emotionally in a way that can legally endanger landlords and harass tenants. With something as important as property, I am advising both tenants and landlords (having experience/interest in the perspectives of both) that the below review has been my experience. If this review was verifiably false as Jack has claimed, Google would remove it.
***
CHECK OUT MY FULL REVIEW ON FACEBOOK - character limit here, all on Facebook as a review of 10Homes. Real name: Anastasia Maseychik.
Jack is failing to sell my old flat (3 Finney Court, Durham) for LESS than it sold for 15 years ago. It was last sold in 2007 for £265,000 (source: the movemarket) and he has been failing to sell it for 6 months and counting for £255,000.
Summary of my experience with Jack:
~ Harassed me and my partner so much we vacated the property within 1 month of him being hired, which has lost the landlords £875/month. We were tenants there for 4 years and always paid rent on time, in full, with no issues. Despite receiving multiple warnings, he was incapable of keeping his thoughts on our situation to himself and sent harassing texts and emails admonishing us.
~ Consistently threatened to break the law by breaking in without our permission because we asked him to wait for ONE WEEK ONLY to survey the property, because we had suffered a loss and were making funerary arrangements. Claimed landlords asked him to do this.
~ Has advised landlords to take our full deposit after moving out, despite the fact they have no cleaning invoices, photographic inventory or other evidence that the flat was in a better state and we have photos and dated emails showing the mouldy, filthy state of the place when we moved in, as well as an inspector's report saying we had no caused any chargeable damage.
@ Tenants - beware this man coercing you and telling you that he has a legal right to enter your rental home without permission (he doesn’t!) and that you are legally responsible for things you just absolutely aren’t (like letting him in with less than a day's notice, or that you should pay to treat mould in the property you have reported). He is a bully, but know your legal rights and it becomes clear it’s all hot air (he never did try to enter our house without permission, curiously).
@ Landlords - beware this man harassing away your tenants (and therefore profits) and making you legally responsible for his behaviour. Beware being sold into his services by promises of a 1 month turn around sale (yes, he really says this) and that he can get you record profits - he can’t even get the same price a property was worth 15 years ago.
24th Aug 2022 (1 year ago)
R Chilvers
Jack was consistently rude, and deeply unsympathetic. When selling a tenanted property he seems to have no understanding or sympathy that this is the tenants home, not just a property to be sold. Jack would message at any time of the day and even by text message talking about the details of selling my home for the past 4 years causing me severe stress and anxiety in a time where I was already mourning (a detail Jack was made aware of).
I left my home of 4 years within about a month of Jack first contacting me, and I did so entirely based on his interactions with me and my partner. As can be seen in his response to my partners comments above (Anastasia), he is aggressive, condescending and completely unempathetic to tenants.
Before Jack there had never been any problems with the tenancy, I had paid my rent in full for 4 consecutive years on time. The few inspections we did have, we were told the property was immaculate, to the point where the letting agent felt there was no need to inspect the property more than once a year. Despite this Jack claims in his response that the property was "filthy", this was not the feedback we received from the letting agent inspections. Any problems with the property were reported in a timely manner and we were always respectful and helpful to the letting agents. Seems strange that I lived there for 4 years with no complaints from landlords or letting agents, but the moment Jack is involved we are deemed "difficult tenants" and told we don't look after the property properly. Seems strange to continue to rent to such awful tenants for 4 years...
I can't comment on Jack's interactions with landlords but his interactions with us were appalling. Just showing some kindness, working around when we are free, reassuring us about our future. All of these things would have made the process so much easier and less stressful for everyone involved. But instead Jack pressured us, told us our rent would likely rise (just what every tenant wants to hear in a financial crisis), and was repeatedly rude to us.
Jack will likely respond to my message as well and say this is all untrue, and that I was a poor tenant, or that I and my partner were unreasonable and that his actions were beneficial to the landlord. I can't comment on how well it worked out for the landlord or not, but I think it's important for readers to know (and for Jack to know) how his actions impacted the lives of the tenants he interacted with. Like I said when selling tenanted properties, it isn't just a property to sell it's someone's home, and their feelings and situations need to be considered.
3rd Aug 2022 (1 year ago)
A pandit
Great experience working with the 10Homes team. They've exceeded my expectations and made the whole process of selling my property very stress free. Great communication throughout and will definitely be working with them again in the future. Thanks Jack and the 10Homes team ????????
15th Jul 2022 (1 year ago)
R Penaluna
Jack and his 10Homes team have been incredible to work with. Jack was the selling agent for my recent purchase, but I was so impressed that I signed up to his letting service via his sister company. Jack is thorough and professional, and has a knack for keeping the process ticking along until completion. Five stars!
1st Jul 2022 (1 year ago)
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