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- CityZEN Estate Agents - London
CityZEN Estate Agents - London
Opens tomorrow at 9:00am
Unit 3 Chronos Building, 9-25 Mile E Road, London, E1 4TP
CityZEN Estate Agents London are an estate agent in Wapping. They mainly list properties in E14, SE1 and E15. Over the last 6 months, they've listed 15 properties, with 12 currently on the market. Most of the properties listed are 1 bed/studios. They list properties for sale on Zoopla, Rightmove and OnTheMarket.
Opening hours
- Monday 9:00am - 7:00pm
- Tuesday 9:00am - 7:00pm
- Wednesday 9:00am - 7:00pm
- Thursday 9:00am - 7:00pm
- Friday 9:00am - 7:00pm
- Saturday 10:00am - 5:00pm
- Sunday Closed
View all details
CityZEN Estate Agents - London Reviews (65)
Have you used this agent?
52%
5%
0%
3%
40%
Anonymous Tenant
Terrible
Until you pay everything goes well and then it’s just a joke.
Just to mention a few:
- moved in a brand new building, the door lock broke once, they advised me to go to an hotel for the night while waiting for the next day. Then they refused to pay for the room they told me they will pay and stopped replying to my emails, very unprofessional
- lots of things weren’t working in my flat when J moved in and they didn’t help at all. I had to deal with everything
- didn’t even get a proper check out document
Definitely don’t recommend it
5th Sep 2022 (1 year ago)
Anonymous Tenant
Horrible agency. Chasing 4 months before the ending date of the agreement on a daily basis, harassing and emailing at 11 in the evening for a 20% rental increase after 2 years I am living in the property and paying the rent on time. Stay away from these harassing and rude people - the worse agency in London and maybe in the world.
14th Apr 2022 (2 years ago)
J Lethaby
Horrendous company - rented a property from them in Manchester and were screwed over completely. Charged our deposits for unreasonable things and then left bad referencing for next flat.
I would advise anyone considering renting with CityZEN to stay away. You will ultimately be taken advantage of by typical letting agents!
7th Jan 2022 (2 years ago)
E Holder
I have worked with Cityzen since 2006, having bought from them and now use them to find and manage tenants. More recently, I had a flat had the with a leak in the roof. COVID-19 and a painful freeholder meant it took ages to get sorted. Thankfully though, Danny and team at Cityzen were amazing. He kept on it for me, hammering away with contractors, insurance companies, even the managing agent, schooling them in how to get stuff done! Danny came through, putting in a super human effort to get the flat back on the market and let as quickly as possible! These guys are brilliant. 5*
14th Dec 2021 (2 years ago)
H Taylor
Cityzen helped me find a one bedroom apartment in Canary Wharf with a professional service from the lettings team even with my many requests the property management team were a big help getting us moved in with limited time
5th Dec 2021 (2 years ago)
A Lau
Many thanks to the Cityzen lettings team for helping me find my new home and making the property search stress free.
3rd Dec 2021 (2 years ago)
R Rose
A thank you to the team at Cityzen for letting my flat so quickly and efficiently in such a tough market.
9th Aug 2021 (2 years ago)
Howard
Having recently moved into a CityZen managed property I have only positive feedback for Warren, Jeremey and the team. Our property manager, Fifi, is responsive and very helpful and my experience at every touch-point has been great. I would certainly recommend this agent if looking for your next city centre pad. Thanks CityZen :)
2nd Aug 2021 (2 years ago)
J Ozk
-------------------------You did indeed inherit the tenancy, this is about the only factually correct point made on your reply. You certainly did not honour the agreement, as you did not provide the cleaning supplies in month two nor did you provide netflix as per the original agreement + much more, unless of course you are able to show invoices for all the services you honoured whilst managing our property. I look forward to seeing your evidence, same way I have prepared mine.
I certainly did not demand money to leave, again I look forward to seeing your proof of this false accusation, It was infact Jeremys idea to pay us to leave early, again.. I have written proof, which I have equipped my solicitor with.
As per the agreement of our contract, we were only liable to pay for the cleaning costs of our rooms and the entire flat clean was the responsibility of the agent, so please do not make yourself appear to be Samaritans, you done what you were contracted to do (for once) and again I am awaiting the cleaning invoice and do look forward to reviewing. Infact your manager director Jeremy, agreed that I will cover my half of the cleaning the bill and my ex housemate will cover the other half, within a few hours he goes ahead and charges me the full amount and demands I claim the money from my ex housemate who I am no longer in contact with, again I have written evidence, timestamped with Jeremys email signature visible. --------------------------------------------------
------ Again my point of cleaners costing £15 an hour is not factually wrong, given I have cleaners in my own home who charge £15 an hour for 2-3 hours or £10 an hour for the entire day, I am going off the price I pay them, £8.36 is the current minimum wage and I think £15 an hour is a fair price to pay and I look forward to seeing the invoice to see 'how much you pay these cleaners' I will ofcourse make sure to confirm the pricing with the agency to make sure you are not overcharging on invoices.
I am glad you have pointed out on record that Jeremy is a managing director, as I have a series of emails and text messages whereby he is swearing at me and telling me to go F myself on multiple occasions in a very aggressive tone, see proof attached. Given what we have all been through, with the pandemic, it has been a difficult time for me, given im on 24 years of age and still very new to my professional career, Jeremy has not only made me feel unsafe, but also had psychological effects on me, whereby I am seeing a professional now about the trauma Jeremey has caused me.
You claim you would leave a review about me, I look forward to hearing why and seeing proof as to why I am a bad tenant? Given there was not a single complaint about me, only now Ive spoken out I am a 'bad' tenant. --------------
Jay think carefully before posting any public replies to this message as our lawyers will be watching closely
------ I have spoken to my solicitor and they are awaiting the contatc information of your lawyers as they would like to take this matter further on a no win no fee agreement :-) again sounds like a threat to me 'Think carefully, our lawyers are watching closely' definitely comes across in a threatening way, sorry but I have been bullied for months by Jeremey, I certainly wont be bullied again by you guys ----------
14th Jun 2021 (2 years ago)
C Kent
Just rented my second flat through Cityzen. Very helpful, very professional and always there when I needed them. Moved out now and having to use a different agent and hopefully they will always be as good!
31st May 2021 (2 years ago)
R Zaheri
I wanted to personally thank Metin and Andy for renting an incredible flat to me recently through CityZen. I have recently settled into it, and I am really enjoying living here every day. Thank you Metin for making this all happen and putting in the good word, and also to you Andy for helping my move in be seamless, and for taking care of me as a tenant. I really appreciate you guys.
27th May 2021 (2 years ago)
M Stancu
We were looking for a flat to rent and we found this agency who had one flat in which we were interested. Everything went smoothly from day 1 till we signed the contract which took around 2 weeks and that's because we had to wait for our references. Very professional team they kept us updated every time when something was changing in our application. I would like to mention here Metin who presented us the property, Andy who meet with us and gave us the keys and explained what we need to do next and not the last Noah who kept in touch with us since the beginning and helped us with the documents and answered to all out questions.
Thank you!
26th May 2021 (2 years ago)
A hill
Having never written a review before I feel I need to do so about Warren one of the agents at Cityzen London.
Super helpful, totally professional, went out of his way to be accommodating with tight time schedules,
did everything he said he would do and frankly went the extra mile in trying to help me secure a property.
Straight talking, pulls no punches, gets the job done, no faffing.
From minute one on the phone he simply stood out from the crowd, head and shoulders above any other agent I have come across!
25th May 2021 (2 years ago)
J Hemmings
Just rented a studio in Canary Wharf through CityZen, all very smooth, staff are very responsive, everything we asked for was in the flat upon arrival, myself and my wife are happy renters. Special thanks to Warren.
12th Mar 2021 (3 years ago)
A Paul
We had a positive experience with CityZEN. All requests and issues were dealt with promptly and our deposit was paid back in full in a timely manner. Danny was especially helpful.
17th Feb 2021 (3 years ago)
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