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Estate Agents in Acton
Rolfe East - Ealing Broadway

Rolfe East - Ealing Broadway

1 reviews

Closes at 6:00pm

19 The Mall Ealing, W5 2PJ

There are several reasons that we believe Rolfe East is the best choice for you to aid you in selling or letting your property. Firstly, West London is in our DNA; nobody knows it better or is better connected. We are a truly independent agent, accountable only to our clients (you!), we do not have corporate shareholders and are driven by happy clients not necessarily market share. Each property and client are looked after completely individually

Opening hours

Monday 9:30am - 6:00pm
Tuesday 9:30am - 6:00pm
Wednesday 9:30am - 6:00pm
Thursday 9:30am - 6:00pm
Friday 9:30am - 6:00pm
Saturday 9:30am - 1:00pm
Sunday Closed

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Rolfe East - Ealing Broadway Reviews (1)

Have you used this agent?

Anonymous Landlord

At first Rolfe East seemed like the perfect agents to let my property: welcoming, paid attention to detail and took the time to go through the renting process with me as I was a first- time land lady. However as soon as they secured my business things went downhill. Rolfe East would not answer my calls regarding rather important issues such as incorrect amounts deducted from my monthly statements, I was dealing with a different person every time I did manage to get through (often after multiple redirections and phone calls- on average I probably spent 1-2 hours on the phone to them per week. This made the renting process extremely stressful for me... not to mention the fact that I am paying £150 per month management fee to Rolfe East for what appears to be no work on their part.) My last resort to try and communicate with the agents was to write a strongly worded email to the 12 people from the company that I had been dealing with at various points, including the directors: Simon East, Ashley Rolfe, Andy Wakefield and yer not one person replied to me. I followed this up with yet another email when I received another incorrect monthly invoice and yet again not even the directors bothered to contact me. This company boasts customer service awards- frankly that is laughable. DO NOT USE ROLFE EAST unless you want to waste your money and time and gain a whole lot of stress. I made a huge mistake in using them.... Read more

21st Feb 2019 (5 years ago)

Performance stats

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More agents nearby

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Rolfe East 0.03 mi away
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Property listings are matched to data from the Land Registry by our clever algorithm. Clever as it may be, it isn't always right, especially if a property was listed by multiple agents. The asking price is the original listing price, NOT the final listing price.