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- Bernards Estate Agents - Portsmouth
Bernards Estate Agents - Portsmouth
Opens tomorrow at 9:00am
129 London Road, PO2 9AA
Bernards Estate Agents have been successfully operating throughout South East Hampshire for the past 30 years from our offices in Portsmouth, Waterlooville and Southsea.
We are an independent agent staffed by an experienced, friendly, knowledgeable team, and we pride ourselves on offering expert advice to both vendors and buyers.
Here at Bernards Estate Agents we offer the latest technology as well as professional photography, 3D colour floorplans and bespoke details. We understand the vast majority of buyers come from the internet, so as well as advertising in our high street offices, properties are advertised on social media platforms, property portals and our own website. This multi faceted approach ensures the best possible chance to securing a buyer for your home.
Not only do we offer a comprehensive marketing package, but we can also help with the financial aspect of moving, via the independent services of ADN Financial Solutions.
We are regulated by the Property Ombudsman and are a member of the National Association of Estate Agents as well as the Portsmouth Property Association.
We Carry Professional Indemnity and Client Money Protections Insurance so you can be assured you are in safe hands.
Opening hours
- Monday 9:00am - 6:00pm
- Tuesday 9:00am - 6:00pm
- Wednesday 9:00am - 6:00pm
- Thursday 9:00am - 6:00pm
- Friday 9:00am - 5:30pm
- Saturday 9:00am - 4:00pm
- Sunday Closed
View all details
Bernards Estate Agents - Portsmouth Reviews (11)
Have you used this agent?
55%
18%
0%
0%
27%
Anonymous Homeseller
Excellent and professional ,the team are friendly and easy to chat to
22nd Mar 2024 (25 days ago)
Anonymous Homeseller
Knowledgeable & friendly staff who want to get the best for you
13th Mar 2024 (5 weeks ago)
Anonymous Homeseller
Impressed with the service and marketing. Property sold quickly and for a good price. Communication throughout was good.
17th Dec 2023 (17 weeks ago)
Anonymous Homeseller
Great team at Bernard’s, would highly recommend them rather than bigger companies as they know the area well and have built relationships already with potential buyers.
17th Jul 2023 (8 mo. ago)
Anonymous Tenant
I have been trying to contact them for 3 months about renewing my rent, I have had one reply in the past 3 months, no reply over email or phone.
They are the worst at communication.
17th Jun 2023 (9 mo. ago)
Anonymous Homeseller
Good estate agents very friendly
19th Feb 2022 (2 years ago)
Anonymous Homeseller
All the team at Bernards were very polite and professional from the valuation through to completion. They suggested an 'offers over' approach and it worked well, we accepted an offer after 1 week and had completed 9 weeks later.
27th Mar 2021 (3 years ago)
Anonymous Tenant
DO NOT RENT.
I could list 100s of reasons why you should avoid this estate agent, but if you’re reading reviews you can probably see why.
I have never encountered such a poorly managed company. If you’re in a property that requires maintenance, they will do everything they can to delay the process. They don’t answer the phone, they’ll deny anything and everything until you provide them written proof, to which they’ll still find a way to be difficult.
If you’re looking for an estate agent who will ‘fully manage’ your rental property, do your future tenants a favour and avoid this company at all costs.
9th Jan 2021 (3 years ago)
Anonymous Homeseller
From day 1 with the valuation to the sell of my house, the team were amazing and went above & beyond to make sure I was fully updated on everything. The team were friendly and approachable a as bd I was made to feel valued as a customer, not just a number.
7th Nov 2020 (3 years ago)
Anonymous Tenant
**Rent at your peril**
The day of moving in (Saturday) I arrived at the property, the front door would not open despite multiple attempts, the agents were informed straight away and yet they refused to do anything until Monday. This resulted in me having to take all of my belongings back on the long journey home.
When I could finally get into the property (a week after initially planned and after beginning payment of rent) I noticed the problems were only just beginning. After inspecting the kitchen, which was dusty with debris from the builder’s work, we saw the knobs on the hob were melted down, this meant they were not easy to turn on or off.
Not only that but my sister noticed a blue light in the corner of her eye, the hob sparked by itself. There was a gas leak with no one even using the property, the hazard this posed to myself and my fellow tenants showed just how little the agents cared as after we called them to warn of the leak, there was no rush to fix the problem. The gas had to be turned off for days and when someone inspected the hob, they also noticed the oven was a major risk. The inspector condemned both the hob and oven – they needed to be replaced for our safety as the house could’ve easily gone up in flames when we were in it.
The next problem was the washing machine, it was filled with black, stinking mould. We logged this onto their ‘FixFlo’ system and it took them THREE weeks to sort this out, for three weeks we were unable to wash our clothes. When the issue of the mould was sorted, I put on my first wash. I was quite concerned by the noise of the washing machine but after 15 minutes of checking it was okay, I decided to go upstairs, only to come down 30 minutes later to the kitchen completely flooded. I called the emergency number on the agent’s website but the number was completely invalid. After turning off the washing machine at the fuse box I came to discover the flood was over an electrical socket which was turned on. The agents, when I finally talked to them on Monday, once again were not concerned, it took another week before the washing machine was fixed. It took them 7 months before they decided to replace the washing machine completely.
I also questioned them on the emergency number and they explained it was obsolete, yet it is still on their website with no alternative.
The amount of issues we had with this property and the agents are far too many so I will list the rest as they’re too long to go into detail:
• The bathroom door which was situated downstairs next to the kitchen would not shut, they took three weeks before they even looked at it, it was not fixed properly the whole time we were there.
• The microwave had metal exposed on the inside, we requested it to be replaced.
• It was not professionally cleaned when we moved in, stains all over every carpet.
• Shower was mouldy and nothing was done to clean it.
• Toilet seat was peeling, bubbling and dirty, never replaced even though it was reported multiple times.
• Outside pipe was broken, it would flood the concrete garden.
• The back window of the house was not lockable, this was an incredible risk to us as it led out onto a flat roof. It is a shock that we weren’t broken into however the house being the dump it was explains it.
• Their contracted builders also never completed their job on the flat roof and it flooded multiple times after rainfall.
We never got any compensation in fact they took away some of our deposit despite our disputes.
Avoid them at all costs, especially if you’re a student. You have been warned.
20th Sep 2020 (3 years ago)
Anonymous Homeseller
The Team were all really helpful
27th Aug 2019 (4 years ago)
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More Bernards Estate Agents branches
- Bernards Estate Agents - Southsea 2.33 mi away
- Bernards Estates - Drayton 2.34 mi away
- Bernards Estate Agents - Waterlooville 4.62 mi away
- Bernards Estate Agents - Fareham 4.78 mi away
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Property listings are matched to data from the Land Registry by our clever algorithm. Clever as it may be, it isn't always right, especially if a property was listed by multiple agents. The asking price is the original listing price, NOT the final listing price.
Data produced by Land Registry © Crown copyright 2022.
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