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Estate Agents in Swansea
John Francis - Swansea

John Francis - Swansea

4.7

159 reviews

Opens tomorrow at 9:00am

5 Walter Road, SA1 5NE

John Francis Swansea are an estate agent in Swansea. They mainly list properties in SA1, SA5 and SA6. Over the last 6 months, they've listed 65 properties, with 45 currently on the market. Most of the properties listed have 3 bedrooms. They list properties for sale on Zoopla and Rightmove.

Opening hours

Monday 9:00am - 5:30pm
Tuesday 9:00am - 5:30pm
Wednesday 9:00am - 5:30pm
Thursday 9:00am - 5:30pm
Friday 9:00am - 5:30pm
Saturday 9:00am - 4:00pm
Sunday Closed

View all details

John Francis - Swansea Reviews (159)

Have you used this agent?

D E

Avoid if you are a seller.....In my case... A complete lack of customer care and service. Several emails not responded to. No reduction in fees for overpricing. Its not the value of the property that is the issue it was their tactics to secure my custom. Over valuing properties without local knowledge of the area they are advertising in (in my case). No offer of explanation or apology. Due to complete next week. Personally wouldn't sell through this branch in the future. Props to Michelle for being a lovely lady to deal with on the few occasions I have spoke to her.... Read more

12th Apr 2024 (6 days ago)

C Rees

Not sure who I spoke to but I felt like an inconvenience when calling to ask some questions about a property to rent, they were trying to put me off the property telling me 1 thing but then telling my partner another thing when he then called a few hours later.... Read more

31st Mar 2024 (18 days ago)

M Faulkner

I am so disappointed at the service I have received in respect of a prospective tenancy . I was promised a call back on five occasions but didn’t receive the curtesy of a call which would have taken less than a minute of the persons time . Very surprised at the unprofessionalism shown by what I thought was a reputable lettings agency ?... Read more

28th Mar 2024 (21 days ago)

Anonymous Home Buyer

I've just purchased a property that John Francis were selling & can't recommend highly enough Michelle & her team. Michelle was amazing throughout the process & nothing was too much trouble, exceptional cusomer care/service. Many thanks to you all... Read more

11th Mar 2024 (5 weeks ago)

D Bailey

Rachael Williams showed us around a property yesterday and she was fantastic, very knowledgeable and extremely professional. Unfortunately the property was not for me but I shall use the company again for sure. Thanks Rachael ????... Read more

8th Mar 2024 (6 weeks ago)

I Rees

Fantastic service. Very pleased we went with John Francis as they made the selling process so easy. Every member of staff we dealt with were really helpful. Excellent customer service.... Read more

15th Dec 2023 (18 weeks ago)

R Rees

Great Service from the Lettings Team, can’t fault them, got my property let so fast with great tenants!!! Highly recommend... Read more

5th Dec 2023 (19 weeks ago)

D Sharma

Sadly it as gone down in overall service very badly ,it has become very unreliable we lost a lot of money in extra charges due to their negligence... Read more

20th Nov 2023 (21 weeks ago)

L Thomas

I've just picked up the keys to my new house, bought through John Francis. I'm so happy with the way Michelle and all of the staff went over and above to deal with the administrative process of the purchase of my new house. Very helpful estate agents with excellent customer service. Thank you, everyone, at John Francis (especially Michelle). I'll keep you updated on the developments I'll be making there. Xxx... Read more

17th Nov 2023 (22 weeks ago)

N Owen

Michelle & Rhys are amazing! All of the staff both on the lettings and Sales side of JohnFrancis have been fantastic. Nothing has ever been to much trouble. They have cared for my property through the rental team for years without any problem or complications. Michelle in the Sales team has been amazing! She is the best, always helpful, sorts any queries I have immediately and always communicates in a timely manner. Fabulous service from amazing staff ??... Read more

14th Nov 2023 (22 weeks ago)

A B

I have nothing but positive words to say about John Frances. The whole team have been amazing from start to finish! They were able to get me in within the week and were so helpful through such a stressful process. Even after moving in, they have been so helpful and reliable making sure we settled in alright. I want to thank Sam, Jodi, Richard, and Aled as they were a calming and reassuring voice in such a stressful time whilst also delivering top notch customer service and the most correct information. If I’m ever looking for a property again, these guys would 100% be my first call!... Read more

13th Sep 2023 (7 mo. ago)

S Stokes

Lovely team going to sell our house ??... Read more

1st Sep 2023 (7 mo. ago)

E Williams

Bought a house through John Francis and I can honestly say the team there went above and beyond to show me all the houses I was interested in, discuss my questions (I had many!) with vendors and negotiate fairly and maintain honesty and integrity. Rhys, Libby, Nina, Michelle, and the entire team are lovely people and brilliant to work with. Thank you for making a stressful situation a little easier with humour and honesty ? Thank you all.... Read more

27th Jul 2023 (8 mo. ago)

J Fearnley

A first class team that delivered a first class service. An object lesson in what a house seller/buyer looks for from an estate agent. Nothing,however small or trivial was too much trouble for them.... Read more

25th Jul 2023 (8 mo. ago)

nwaa

Pretty much useless. If youre a tenant then feel free to smash up the place you rent because John Francis wont check or care! They dont perform inspections that they claim to. Staff have a generally poor knowledge of property management and business in general. Avoid at all costs. Believe it or not but theyre even worse at sales.... Read more

19th Jul 2023 (8 mo. ago)

Performance stats

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Property listings are matched to data from the Land Registry by our clever algorithm. Clever as it may be, it isn't always right, especially if a property was listed by multiple agents. The asking price is the original listing price, NOT the final listing price.