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- Reeds Rains - Acomb
Reeds Rains - Acomb
Opens tomorrow at 9:00am
1 Carr Lane, YO26 5HT
Reeds Rains Acomb are an estate agent in York. They mainly list properties in YO24 and YO26. Over the last 6 months, they've listed 43 properties, with 18 currently on the market. Most of the properties listed have 3 bedrooms. They list properties for sale on Rightmove.
Opening hours
- Monday 9:00am - 5:30pm
- Tuesday 9:00am - 5:30pm
- Wednesday 9:00am - 5:30pm
- Thursday 9:00am - 5:30pm
- Friday 9:00am - 5:30pm
- Saturday 9:00am - 4:00pm
- Sunday Closed
View all details
Reeds Rains - Acomb Reviews (161)
Have you used this agent?
95%
1%
0%
1%
2%
R Brigham
Alex was so helpful from start to finish in letting our flat. Very fast and efficient I would highly recommend anyone using him.
18th Sep 2023 (6 mo. ago)
S v
Our agent Tim Hahn was so helpful in moving to my new place. The entire moving journey was great and Tim has taken me through all the stages and explained very well. Thanks Reeds rains.
29th Jul 2023 (8 mo. ago)
F Tully
Top class service from start to finish. Tim Hahn was professional and lovely and made the process of renting a property with Reeds Rains smooth and kept us informed at every stage. I highly recommend Tim and Reeds Rains if you are looking for a property in York.
15th Jun 2023 (10 mo. ago)
L dickinson
Recently used Reed's Rains to find a property to rent nearer our children's schools. Tim Hahn was amazing at finding us a property that ticked every item on our wish list and more! He worked tirelessly to organise the paperwork and make the process as easy as possible for us.woukdnt hesitate to recommend them.
30th May 2023 (10 mo. ago)
K Lad
I requested a free valuation from Reeds Rains and had a visit from Angie Stancer. Angie was extremely professional and provided some great ideas that could potentially increase the value of my house. Thanks for the tips and advise Angie, as mentioned you should be charging for your time - Much appreciated!!!
8th May 2023 (11 mo. ago)
S Eimaan
Alex and Tim from the lettings team at the Acomb Branch were amazingly helpful and made my experience seem effortless. They were professional and supportive to ensure that the tenancy was managed efficiently and effectively and within my time frame. The service they provided was to a high standard and I would definitely use them again.
12th Apr 2023 (1 year ago)
T Phillip-Bailey
The staff here were all professional and friendly, being quick to respond and helpful. Alex Simpson, especially, was also there to respond to a call or an email, helping us through the process quickly so that we could move in as quickly as possible. As first time renters we had a lot of anxieties that Alex and Reeds Rains helped to ease so that we could move in relatively stress free. Would definitely rent or buy through Reeds Rains in the future and would recommend their service to anyone who wishes to rent or buy.
10th Mar 2023 (1 year ago)
K Mathews
We've just moved and without a shadow of a doubt that never would have happened without the excellence and professionalism of Kyle, Tim and team.
Our chain fell apart several times (what a system!) but each time Reeds Rains helped to put it back together, gave us great advice on negotiating prices and went above and beyond chivvying parties along to successfully completion. Excellent local agents who really understand what buying a home means.
8th Mar 2023 (1 year ago)
P Bibby
Very positive experience when letting my property with Reeds Rains Acomb. I submitted an online form and got a callback within an hour. Since then, there's been plenty of timely and helpful communication. RR have been very reassuring having switched from a less positive experience previously with a different letting agent. Alex has moved very quickly, and has managed to get our property let before it went on the market. I am most grateful to them for what they have done.
5th Mar 2023 (1 year ago)
I Bee
Take Reeds Rains OWN advice and "choose a local company instead".
Initially they seemed great - found me good tenants quickly and all the processes involved went smoothly. Unfortunately it all started to go wrong soon after.
I paid Reeds Rains to fully manage my property for two years. In reality, I managed it for the last 15 months, because I couldn't trust them to do the job. I have previously managed my own property when I moved to a different part of the country for work, so I understand what is needed (good, honest communication, effective task management skills, treating people with respect). It's not rocket science.
Unfortunately, Reeds Rains failed to deliver multiple times including:
- Leaving my tenants without heating and hot water for a week in December
- Failing to pass on maintenance issues to me that my tenants had flagged to them multiple times
- Using my property for marketing without my consent
- Assigning me the wrong tax code, despite me giving them the correct one, leading to issues for me to deal with through self-assessment
- Being verbally rude to my tenants
- Sending in 'technicians' who walked in, turned the boiler off at the wall and declared what the problem was (which it wasn't as they hadn't bothered to actually look at the boiler) and charging me over £100 for the 'service'.
-Ignoring complaints about the above issues, and others
-Shirking responsibility "That's not our responsibility, it's xyz department" (pretty much the response I got to all the above).
This last one was a repeated frustration. When I went to collect my keys I told of my frustration with this lack of responsibility and as a client, paying Reeds Rains, I expect therefore to deal with Reeds Rains, not repeatedly be told "it's nothing to do with us" when something goes wrong. According to Reeds Rains, this is "just how large conglomerates work" and if I wanted "a more personal service, then perhaps I should chose a local company next time". This is ironic as one of the reasons I chose them is that they are in Acomb, as is my property.
So my advice for anyone considering renting their property through Reeds Rains - take their advice and "choose a local company instead". I think you'll have a higher chance of getting a better quality of service and staff who don't hide behind sub-contractors when it comes to taking responsibility when things go wrong.
Bottom line: I won't be using them again, and I will be recommending people to avoid them.
13th Feb 2023 (1 year ago)
T lively
We utilised the Acomb branch to find a tennant for our rental property. Tim Hahn was our primary contact and the service he provided was excellent, always courteous, he did exactly what he said he would do. Tenants were found quickly and the various checks conducted efficiently.
31st Jan 2023 (1 year ago)
E Elkhashen
I have had a great experience from Tim Hahn. He has made the whole process as a piece of cake and has been really helpful and so organised. Many thanks Tim.
30th Jan 2023 (1 year ago)
T stanley
Great team really helpful
29th Sep 2022 (1 year ago)
L Barraclough
Friendly and proffesional staff
31st Jul 2022 (1 year ago)
P Sullivan
It has been such a pleasure to rent a property through Reeds Rains. Alex and Tim were super from start to finish and it's definitely the best letting experience we've had. Incredibly responsive, helpful and friendly. Every step has been so simple. Thank you!
10th Jun 2022 (1 year ago)
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More Reeds Rains branches
- Reeds Rains - York 1.52 mi away
- Reeds Rains - Haxby 4.54 mi away
- Reeds Rains - Selby 12.15 mi away
- Reeds Rains - Crossgates 16.90 mi away
- Reeds Rains - Castleford 18.50 mi away
- Reeds Rains - Pontefract 19.94 mi away
- Reeds Rains - Rothwell 20.46 mi away
- Reeds Rains - Wakefield 24.39 mi away
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Property listings are matched to data from the Land Registry by our clever algorithm. Clever as it may be, it isn't always right, especially if a property was listed by multiple agents. The asking price is the original listing price, NOT the final listing price.
Data produced by Land Registry © Crown copyright 2022.
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