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- Palmer Snell - Westbourne
Palmer Snell - Westbourne
Opens tomorrow at 9:00am
110 Poole Road Westbourne, BH4 9EF
Palmer Snell Westbourne are an estate agent in Bournemouth. They mainly list properties in BH4, BH12 and BH13. Over the last 6 months, they've listed 37 properties, with 26 currently on the market. Most of the properties listed have 2 bedrooms. They list properties for sale on Zoopla and Rightmove.
Opening hours
- Monday 9:00am - 6:00pm
- Tuesday 9:00am - 6:00pm
- Wednesday 9:00am - 6:00pm
- Thursday 9:00am - 6:00pm
- Friday 9:00am - 6:00pm
- Saturday 9:00am - 5:00pm
- Sunday Closed
View all details
Palmer Snell - Westbourne Reviews (88)
Have you used this agent?
82%
3%
0%
0%
15%
L Dash
Amazing customer experience and a top agent in Bournemouth. Can’t say a bad word. Special shout to Daryl who has been first class
12th Apr 2024 (7 days ago)
M Mistry
I’ve been using Palmer Snell, Westbourne, to let my property since 2016.
Their service has been has been impeccable and I’ve never regretted their service.
They are customer and client centric and have a perfect balance between landlord and tenant.
They have found all my tenants and I’ll continue to use them.
Thank you for your amazing service.
22nd Mar 2024 (28 days ago)
S Wheeler
I received first class service from Matthew Theobald and the entire team at the Westbourne branch of Palmer Snell. Matthew made the entire selling experience extremely smooth and efficient. I would definitely recommend Palmer Snell, as they are my preferred estate agents - Simon Wheeler
6th Mar 2024 (6 weeks ago)
Z nikolov
Thank you to Ella for her hard work. She was very helpful and solved everything quickly. She was always responsive, friendly and positive. Thank you to all members of staff of the Palmer & Snell Westbourne Brunch, Bournemouth.
29th Feb 2024 (7 weeks ago)
J
Had a really smooth experience viewing & renting a place with Ella & would recommend this estate agent - really understanding and laid back but everything was done in a really efficient, professional & timely manner
20th Feb 2024 (8 weeks ago)
T Howard
Big thanks to Ella for helping us find our new rental.
From the moment I contacted Palmer Snell about viewing the property their contact has been quick and helpful. The process from viewing the property to getting the keys has been made smooth by Ella. And we are now enjoying our new place thanks to Ella and Palmer Snell.
16th Feb 2024 (9 weeks ago)
K C
Very helpful and informative and relatively easy to get a hold of
12th Jan 2024 (14 weeks ago)
E Friston
Very helpful and professional. On the ball and great at keeping in contact. Matthew is very personable :)
22nd Nov 2023 (21 weeks ago)
A Campbell
After sending my feedback directly to Palmer Snell over a week ago and as expected not receiving a response, i will now post here.
My partner and I decided to both sell our flats to hopefully buy somewhere together. As two first time sellers, we have had an awful experience with Palmer Snell. Please see the reasons below we decided to take both properties off the market with Palmer Snell and list with a different agent.
- From the first viewing onwards, we have had to constantly chase for feedback for days and days later. This was frustrating from the get-go, especially with the difficulty of getting through to the office. On some days, I called hourly all day to try and actually get through to someone. I dread to think how difficult it would be to try and arrange a viewing.
-On multiple occasions, it would take weeks to get a response to a text or email despite multiple follow-up emails and voicemails. This started once we had signed a contract; before signing the contracts, we would get responses within hours, which never quite sat right with us.
- At one point, a potential buyer asked questions regarding the lease, which I provided the same day to Palmer Snell. When I called to ask about this potential buyer a week later, I was told the agent had been too busy to read the lease and asked if I could do it instead. At this point, the buyer was no longer interested. No apology for the lack of communication or incompetency was provided. It was a 'why don't you do yourself' approach. If we wanted to sell the properties ourselves, we wouldn't have hired an agent.
-When we had valuations for both of our properties, we were told photographers would be attending. This was never arranged for my property despite chasing this up multiple times. Photos were taken on an iPhone, which would not have been a problem if we were not told differently prior to signing a contract.
-We were also told our listing would be premium listings - it took multiple emails and calls to actually get this to happen which we found really unprofessional.
-Throughout, there has just been an overall lack of contact - every update from pre and post-sale we have needed to chase for ourselves. There was no initiative to help the sale through or to provide any form of reassurance. As a first-time seller, this is something I really struggled with, and the whole process has lacked any form of personal touch or consideration and ultimately just been made as stressful as possible. We now have a complete lack of confidence that Palmer Snell has been doing everything possible to help with the sale. To be entirely honest, I would have resented making payment if the sale were to have continued, as it would be for a service that has only ever involved opening the front door around five times, nothing more. We both had a really good impression after meeting Michael and Connor at the valuations and are really shocked at how we have been treated.
The silver- lining of our flats being marketed elsewhere is that we will not have to make payment to Palmer Snell but to an agent who is willing to do the work. On a side note, since listing the properties elsewhere within only a matter of weeks ago we now have an offer at full asking price, our experience with the new agent could not have been more different.This review has been passed over to the customer relations team at countrywide so I am very interested to hear their thoughts.
20th Nov 2023 (22 weeks ago)
N Durant
Our gratitude goes to Lee, Daisy and Kayleigh whose professionalism has been second to none, finding and moving in good tenants in less than a month of being instructed, was exceptional team work
Thank You
6th Oct 2023 (6 mo. ago)
J Corey
Lee and Daisy were really helpful with my move in. I was able to find a let that is the nicest area close to the beach. I had a few questions as well regarding the tenancy and they were so helpful with answering my questions promptly, Daisy even offered to come and help me with finding the rubbish bins, etc. They were both very welcoming and insightful. Thanks so much
15th Sep 2023 (7 mo. ago)
A Cook
Lee was super helpful and knowledgeable which made the renting process much easier for me. I would recommend Palmer Snell to anyone looking to rent in this area.
2nd Sep 2023 (7 mo. ago)
A Haj-Manouchehri
Having recently bought a property through Auction with Palmer Snell, I was assisted in the latter stages by Branch Manager, Conor, who was able to pull all parties together and drive the exchange through within a 48 hour period. Great Agency work - getting all parties to focus on the outstanding points and get the deal contractual. Would recommend.
24th Aug 2023 (7 mo. ago)
A Harman
Excellent service and support from the very first contact. Daisy and Lee helped us with everything from the viewings, questions about the property, liaising with the landlord, documentation, and a smooth move in process. I am grateful for the super friendly and helpful assistance.
Thanks! Alex :)
23rd Aug 2023 (7 mo. ago)
N Horn
From the start I was welcome and looked after by Conor and was shown around lovely properties. Super friendly atmosphere where you can just pop in and check on any updates and they also referred me to a great broker they have been with. Thank you Conor and team for the lovely journey!
2nd Aug 2023 (8 mo. ago)
Performance stats
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More Palmer Snell branches
- Palmer Snell - Winton 2.12 mi away
- Palmer Snell - Castle Lane 2.93 mi away
- Palmer Snell - Canford Heath 2.93 mi away
- Palmer Snell - Boscombe 3.13 mi away
- Palmer Snell - Broadstone 4.69 mi away
- Palmer Snell - Upton 5.52 mi away
- Palmer Snell - Christchurch 5.59 mi away
- Palmer Snell - Weymouth 25.41 mi away
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Property listings are matched to data from the Land Registry by our clever algorithm. Clever as it may be, it isn't always right, especially if a property was listed by multiple agents. The asking price is the original listing price, NOT the final listing price.
Data produced by Land Registry © Crown copyright 2022.
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