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HouseWorth
© GetAgent Limited 2024
  1. Home
  2. Leaders - Western Road
Leaders - Western Road Logo

Leaders - Western Road

Closes at 6:00pm
119/120 Western Road, Western Road, BN1 2AD
Leaders Western Road are an estate agent in Brighton. They mainly list properties in BN1, BN2 and BN3. Over the last 6 months, they've listed 39 properties, with 25 currently on the market. Most of the properties listed have 2 bedrooms. They list properties for sale on Rightmove and OnTheMarket.

Opening hours

  • Monday 9:00am - 6:00pm
  • Tuesday 9:00am - 6:00pm
  • Wednesday 9:00am - 6:00pm
  • Thursday 9:00am - 6:00pm
  • Friday 9:00am - 6:00pm
  • Saturday 9:00am - 4:00pm
  • Sunday Closed
View all details

Leaders - Western Road Reviews (308)

Have you used this agent?
  1. 75% 5/5 Stars
    75%
  2. 4% 4/5 Stars
    4%
  3. 2% 3/5 Stars
    2%
  4. 1% 2/5 Stars
    1%
  5. 18% 1/5 Stars
    18%

D Johnson

5/5 Stars
Leaders have managed my small property for over 20 years and, for the most part, have provided a satisfactory service. However, my current property manager, Francesca Cranford, has excelled in the service she has provided. She is always friendly and courteous and goes above and beyond my expectations. I live in dread that she'll be promoted and I'll lose her. Thank you Francesca.... Read more
29th Feb 2024 (28 days ago)

H Mr

1/5 Stars
very rude people, i had to deal with this estate agents a while ago and they were an absolute nightmare, they didn’t give me the deposit back despite that i cleaned the flat myself and i did it better then i found it they refused and they also made me pay an extra month because they said that when i gave them the notice 28 days ago they didnt see that email. and i should have called them . stay away i would say... Read more
28th Feb 2024 (29 days ago)

M Lidbetter

5/5 Stars
My property manager with Leaders is Jo Stakim. Jo is a great person to deal with and is always very helpful, friendly and considerate. I'm very happy that Jo is my property manager.... Read more
19th Feb 2024 (5 weeks ago)

S Magyar

5/5 Stars
We recently moved in and cannot thank enough for the Western road team's willingness, kindness & support. John showed us the flat which immediately fell in love with. He went above and beyond with all our inquiries being available at almost an instant. We are very impressed with the service from Leaders. A very refreshing experience. Thank you John and Western road team... Read more
19th Feb 2024 (5 weeks ago)

N Grant

5/5 Stars
Recently rented a property through Leaders on Western road and I cannot fault the process. From start to finish I felt I was in safe hands. Both Tom and John gave me their expert guidance and support throughout and were also able to share their excellent local knowledge with me to help with my rental choice. I would 100% recommend to anyone wishing to rent in Brighton.... Read more
16th Feb 2024 (6 weeks ago)

N john

5/5 Stars
Jessica has always been fantastic with finding me a tenant and managing the whole process from start to finish. I have confidence in her and she makes my life as a busy landlord, so much easier. Excellent customer service - well done Jessica... Read more
16th Feb 2024 (6 weeks ago)

N s

5/5 Stars
Great assistance, always there when needed. Nice people, Rebecca has been particularly helpful.... Read more
26th Jan 2024 (9 weeks ago)

L C

1/5 Stars
Update: Leaders continue to fail to provide the most basic service. Often not collecting rent until I flag the issue. Their service has gone from bad to abysmal. Ill update if they manage to go one month without messing up in some way. Update: The property wasn't vacant, there was a tenant that no one could contact. The tenant handed in their notice a month ago, but Leaders failed to start any advertising. Leaders once again have no idea where the tenant is, and if he will pay rent. An entire month and no lessons were learned. Currently dealing with a vacant property because no one did a checkout at the end of a tenancy, or advertised for new tenants. Will add to the review if I get a response from them, but so far, my emails have been ignored.... Read more
22nd Jan 2024 (9 weeks ago)

L Norman

5/5 Stars
Rebecca Eagar: Leaders Worthing. As a landlord who understands what it is like to be a tenant, I always intent to treat my own tenants with a solid duty of care, dignity and respect. How wonderful then for me, in turn, to be shown that by Rebecca! Rebecca and her colleague...Rebecca (Jones), have delivered an amazing level of professionalism, patience, perseverance and care, to ensure that a difficult and highly stressful, property maintenance situation was taken seriously and ultimately, resolved. Rebecca goes not so much the extra mile, as a marathon and I can't recommend her enough. This is what customer service, delivery and care should look like! Thank you both!... Read more
14th Dec 2023 (15 weeks ago)

R Bahnam

5/5 Stars
Personal service and quick to answer the phone. Well done.... Read more
30th Nov 2023 (17 weeks ago)

C Keast

3/5 Stars
Procedures desperately need putting in place. Nice people to talk to and have rented with Leaders for 5 years. Over the years though I have lost count of the number of times I have been sent forms that are incorrect or got the wrong information on or been constantly asked for information that I have already provided.... Read more
29th Nov 2023 (17 weeks ago)

D Gibson

1/5 Stars
I have been renting a studio flat in Brighton for just over a month. The flat viewing, tenancy checks and move-in was handled by Leaders. I was then handed over to their sister company, Romans. Unfortunately, since then, I have had an entirely negative experience with Romans. Since day one there have been multiple issues with the flat, including non-functional hot water, faulty electrics and faulty fire alarms, most of which have not yet been fixed despite numerous calls and emails. I should not have been allowed to move into a flat in this state. You can see the details in my review of the Leaders Romans Group head office in Berkshire. I am writing this review of the Leaders branch for two reasons: a) I thought Leaders would be my letting agency and property manager. Leaders did not make me aware that I would be handed over to Romans, and if I had been I would have objected, because b) my nearest branch of Romans is in Guildford, 50 miles away from Brighton. I don't know why a letting agent is managing property in a city nowhere near any of their branches. This has made it a lot harder for me to get the issues in my flat fixed as it's a lot harder to convey these things (and the stress they've caused me) over the phone and by email than in-person. When there isn't a physical branch which I can go into, with people I can speak to in person, it removes a lot of the power I have as a tenant to make myself heard... Read more
22nd Nov 2023 (18 weeks ago)

C Willmott

5/5 Stars
The customer care at Leaders is exceptional. Our circumstances were a bit unusual, but we were put at our ease and found both John and Tom very helpful and supportive as we sought a suitable flat to rent. Thank you!... Read more
16th Nov 2023 (19 weeks ago)

J Riach

5/5 Stars
I worked with Thomas to arrange the letting and management of my property. This was the first time I have gone through this, and I was supported throughout by Thomas and the team. Very happy.... Read more
1st Nov 2023 (21 weeks ago)

P Mater

5/5 Stars
My boyfriend and I looked for a house for a long time. When we visited the houses offered by leaders, it was not difficult to choose the one we felt comfortable with. John was very helpful and answered all our questions quickly. We feel very lucky to have found a house thanks to his kindness and helpfulness. Thank you John and the whole Western Road Leaders Team :)... Read more
16th Oct 2023 (23 weeks ago)

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More Leaders branches

  • Leaders - Worthing 9.56 mi away
  • Leaders - Horsham 18.08 mi away
  • Leaders - Eastbourne 19.38 mi away
  • Leaders - Chichester 27.40 mi away
  • Leaders - Redhill 28.59 mi away
  • Leaders - Reigate 28.92 mi away
See all Leaders branches

Sold properties

Property listings are matched to data from the Land Registry by our clever algorithm. Clever as it may be, it isn't always right, especially if a property was listed by multiple agents. The asking price is the original listing price, NOT the final listing price.
Data produced by Land Registry © Crown copyright 2022.

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