Frank Innes Mapperley are an estate agent in Nottingham. They mainly list properties in NG5, NG4 and NG3. Over the last 6 months, they've listed 39 properties, with 12 currently on the market. Most of the properties listed have 3 bedrooms. They list properties for sale on Zoopla and Rightmove.
Opening hours
Monday9:00am - 6:00pm
Tuesday9:00am - 6:00pm
Wednesday9:00am - 6:00pm
Thursday9:00am - 6:00pm
Friday9:00am - 6:00pm
Saturday9:00am - 4:00pm
SundayClosed
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Frank Innes - Mapperley Reviews (267)
Have you used this agent?
93%
2%
0%
0%
5%
A Seamer
Currently in the process of renting my property out with the lettings team in Mapperley. Within hours of the property being advertised we received numerous notifications of viewings and secured a tenant really quickly. The quality of possible tenants was excellent and the communication from the offset has been commendable. Our tenants are due to move in within the next couple of weeks and I honestly never expected it to be so hassle free and easy. The ladies have taken care of absolutely everything which is exactly what I requested. I will definitely be recommending the team to family and friends in the future.... Read more
8th Feb 2024 (7 weeks ago)
S Wooldridge
Very professional team with outstanding communication skills. Nothing was too much trouble and reassured me throughout. I will 100% use Alice and the sales team in the future.... Read more
8th Feb 2024 (7 weeks ago)
E Cudmore
The team at Frank Innes have been nothing but excellent during our house hunting journey, the first house we viewed we fell in love with. We have been regularly updated throughout our whole application. Each team member we speak to are always very lovely and positive and deliver excellent service each time. We would both like to thank you very much for making our transition so smooth :)... Read more
8th Feb 2024 (7 weeks ago)
C Notts
Absolutely horrendous service, would not recommend them,
They were nice when they were trying to make commission and getting us to sign the tenancy agreement but once they have you in the property there customer service is outrageous,
Unfortunately our circumstances changed we have been struggling to pay the rent and bills and they had no sympathy or empathy,
Abbeys attitude is terrible , speaks to us like something under her shoe, think the jobs gone to her head, Riley has the same attitude
Now I’m under the doctor with anxiety stress and depression, stuck in a house we can’t afford and hate... Read more
5th Feb 2024 (8 weeks ago)
A Okpan
The team was incredibly professional and provided unwavering support throughout the process, from viewing to contract and referencing. Thanks to Riley and the team, the process was seamless and hassle-free.... Read more
3rd Feb 2024 (8 weeks ago)
A Enajero
Myself and my family love our new home through Frank innes???? And I must say I commend this firm... Read more
16th Jan 2024 (10 weeks ago)
Saffygirlx
Amazing service from Abby. This has been my first time moving into a rented place, and Abby was extremely helpful and was always on the other end of the phone to answer my silly questions!... Read more
6th Jan 2024 (12 weeks ago)
S mustafa
My experience for renting space through Frank Innes was excellent. Rylie was responsive and helpful and provided with all the necessary information. I highly recommend their services... Read more
6th Jan 2024 (12 weeks ago)
J Harby
Great customer service from Abby at Frank Innes, made sure all my questions and concerns were answered and addressed. She came to value the property and was very knowledgeable. I was impressed by her level of enthusiasm and it made me feel very reassured about using Frank Innes to rent my property out.... Read more
22nd Dec 2023 (14 weeks ago)
B Richardson
Brilliant service from Rylie, would definitely recommend using frank innes mapperley... Read more
13th Dec 2023 (15 weeks ago)
L Birch
Thank you so much rylie for always helping me with my queries! Would definitely recommend... Read more
13th Dec 2023 (15 weeks ago)
H Armelle
I thought moving out for the first time would be really stressful but Rylie made it so easy and answered all my questions so quickly.... Read more
10th Dec 2023 (16 weeks ago)
M ChP
Really happy with Frank Innes, their professionalism and dedication to finding me a house were exceptional. The team's attention to detail and personalised service made the entire process smooth and enjoyable. I highly recommend them to anyone.... Read more
30th Nov 2023 (17 weeks ago)
B coates
I am not one to leave bad reviews, but this has been the worst lettings experience ever.
To summarise, we trusted Frank Innes to get some nice tenants in my clients property (who lives in another country).
They told us it was a single lady living there, however 12 months later, after 2 months of not receiving rent and then the tenants staying in for an extra 3 months with no rent received. After they finally left, the tenants completely destroyed the property, rather than it being an apparent single lady living there, my builder has just found out there were over 5 tenants living in the property, some Nigerian men with children (we have a driving license of one of the men that was left in the property to prove).
They ended up completely trashing the whole property, seemingly intentionally, and my client has ended up having to spend an extra £3,500 renovating the property, after already initially renovating it before the tenants moved in.
So we are lied to about who the tenant was.
We were lied to about the inspection reports, they said everything looks good and was fine. Which it absolutely wasn't.
Then finally, 5 months later, after the tenants finally left they said it just needs a 'deep clean'.
Then when we wanted to claim the missing rent that wasn't paid along with the deposit. Frank Innes told us that we only need to claim £400 as that would be enough to renovate the property. Which again is another lie.
I never leave negative reviews as I don't like to bring other companies or people down, but this was a complete mess.
I think as a company they ought to be responsible and contribute to the costs that the owner has incurred.... Read more
28th Nov 2023 (17 weeks ago)
M Augustine
It's good letting agency. From my experience, Rylie Kenmuir provided a good customer service to all.... Read more
23rd Nov 2023 (18 weeks ago)
Performance stats
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Property listings are matched to data from the Land Registry by our clever algorithm. Clever as it may be, it isn't always right, especially if a property was listed by multiple agents. The asking price is the original listing price, NOT the final listing price.