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Estate Agents in Cardiff
Jeffrey Ross - Pontcanna

Jeffrey Ross - Pontcanna

4.2

132 reviews

Opens Monday at 9:00am

223-225 Cathedral Road, Pontcanna, Cardiff, CF11 9PP

We are JeffreyRoss, your modern, neighbourly estate agent. Ten years young and family run our company's local knowledge comes from being born and bred in Cardiff. As you will see, we pay attention to every detail and couldn't offer an exceptional service without remarkable people. Each valued person is super skilled both in and out of the estate agency world as well as helpful and creative when it comes to your home or property.

Opening hours

Monday 9:00am - 5:30pm
Tuesday 9:00am - 5:30pm
Wednesday 9:00am - 5:30pm
Thursday 9:00am - 5:30pm
Friday 9:00am - 5:30pm
Saturday 9:00am - 5:00pm
Sunday Closed

View all details

Jeffrey Ross - Pontcanna Reviews (132)

Have you used this agent?

M Ahmad

Very professional and smooth service... Read more

23rd Jan 2024 (13 weeks ago)

R Mensinakai

Waste, please don't take help from them. They don't have a common sense to call back even after calling like 100 times.... Read more

20th Jan 2024 (13 weeks ago)

P Raheen

First I would like to say I was a huge fan of this estate seller back in 2021 when I first encountered the estate agent. HOWEVER Maddie Parker you have overstepped the MARK!! Jointly purchased property was put on the market I believe in October 2023 2 months later I received an email the 2nd of it's kind from Maddie Parker insisting we reduce the asking price on the property!! When in fact it is not your decision to suggest!! Clearly as a sales progressor I understand her role is to make necessary suggestions HOWEVER it's been on the market for 2 months and already it's being insisted on us reducing the property price in value due to the market!! Which today Tuesday 20th December there have been suggestions the market interest rate will potentially fall which will make mortgage rates slightly more affordable and may encourage people to afford and make an offer. I felt like the decision around the discussion was taken out of my hands and they were trying to take advantage of the social circumstances surrounding the reason for selling the property. Please I WOULD NOT RECOMMEND JEFFERY ROSS FOR THIS REASON!! Too pushy standards have gone down hill the email Maddie wrote the first like stated "The market has been incredibly frustrating" who wants to open an email with a line like this in reference to the background of the market in the selling of their home!! Very unprofessional to be using strong language like this. MARK MY WORDS DO NOT ???? GO with them!!!... Read more

20th Dec 2023 (17 weeks ago)

F olivero

Nice agency, warm attendance and professional team. Happy with that... Read more

7th Nov 2023 (24 weeks ago)

Anonymous Homeseller

Very helpful and quick to respond, flexible... Read more

30th Oct 2023 (25 weeks ago)

D B

The experience of buying my first property was excellent with Jeffrey Ross. Their communication and handling of things was great throughout - and they signposted me to solicitors, surveyors, trade contractors and a mortgage advisor who were all exceptional in their service and value. From my first viewing of the property to my collection of keys, they were lovely to work with.... Read more

24th Oct 2023 (26 weeks ago)

Tanya

We were tenants with this agency for 2 and a half years and never caused them or a landlady any troubles. But now after we moved out 5 weeks ago it's so difficult to have our deposit back. And one of the reasons is that this agency simply ignores our letters and calls and doesn't voluntary provide any updates on our situation. We don't know how much a landlady wants to hold, the dates or how long we should wait for a response - nothing. As there was noone to provide us a communication or support we had to initiate a DPS procces.... Read more

11th Oct 2023 (6 mo. ago)

O urchins

Moving to city for the first time was daunting but from from start to finish Jeffrey Ross were a pleasure to deal with. Helps they have welsh speakers too! Diolch! Verified review via OffMarketPro: ReviewRef: 46304... Read more

23rd Sep 2023 (6 mo. ago)

M Rees

Excellent service from Laura and Jodie. Most helpful, acted quickly and very professional.... Read more

27th Jul 2023 (8 mo. ago)

M b

Professional and helpful staff.... Read more

24th Jul 2023 (8 mo. ago)

M marinetto

Excellent estate agents - great work in securing our house sale. Thanks to Sarah Francis who helped and advised us in the completion process. Sarah was professional at all times and a very calming influence. Special mention to Pam also on the phone! And thanks also to Elliott for all his advice.... Read more

24th Jul 2023 (8 mo. ago)

L Meaton

Thank you so much for all your help -from the viewings, the offer process to completion everyone was so helpful. Particular shout out to Dylan for helping us through the offer process and Sarah for everything afterwards! We can’t thank you enough for finding our new home!! Laura & James x... Read more

1st Jul 2023 (9 mo. ago)

S Chung

The team was really helpful and responsive throughout the process of purchase. The provided estate video and interactive floorplan made a huge difference for online viewing. Sarah in particular was really efficient in solving numerous problems and linking us with the seller's side. Was a sound experience overall and would definitely recommend it.... Read more

30th Jun 2023 (9 mo. ago)

?????????Sterrewiggelary?

Impossible to get in contact with. I tried phoning, emailing, messaging through their website, and still could not get through.... Read more

10th May 2023 (11 mo. ago)

J Sweeney

By far the worst estate agent I have ever dealt with... Left it until the agreed letting date to conduct necessary safety checks on the property I was due to move into (they had over 3 and a half weeks to do this), after receiving no contact and being left in the dark all day despite multiple calls and emails, Jeffrey Ross reached out saying they we may not be able to move in that day.... The following day we received some long winded email explaining that the apartment had a serious and dangerous electrical fault and that they did everything they could, even though they likely knew about it weeks ago..... Please bare in mind we had arranged transport, removals and leaving our then accomodation for that day at the latest as Jeffrey Ross were fully aware... resulting in us encurring several charges and having to find somewhere to live on a few hours notice. Jeffrey Ross were kind enough to explain that it was our fault because until we sign the contract and pick up the keys we shouldn't have made any arrangements... even though we were assured it would all be sorted, when it wasn't, everybody at Jeffrey Ross seemed to vanish into thin air... after nothing but poor communication and shoddy customer service we didnt even get an apology rather excuses and recommendations for more expensive apartments (which they would work effortlessly to get me into) given the past experience not likely... Be wary of 5 star reviews, the vast majority are landlords who make very good money with Jeffrey Ross, you will find lots of reviews complaining about the communication and management of this company All of this could have been avoided with better communication and customer service, if we would have received fair notice and been kept in the loop we could have prepared for what was to come, instead of losing time and money.... Read more

30th Mar 2023 (1 year ago)

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More Jeffrey Ross branches

Jeffrey Ross - Cathays 1.04 mi away
Jeffrey Ross Sales and Lettings Ltd - Penylan / Wellfield Road 1.63 mi away
Jeffrey Ross - Llanishen 2.85 mi away
Jeffrey Ross - Penarth 3.82 mi away

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Property listings are matched to data from the Land Registry by our clever algorithm. Clever as it may be, it isn't always right, especially if a property was listed by multiple agents. The asking price is the original listing price, NOT the final listing price.