Plaza Estates Marble Arch are an estate agent in Marylebone. They mainly list properties in W2, W1 and EC2. Over the last 6 months, they've listed 13 properties, with 28 currently on the market. Most of the properties listed are 1 bed/studios. They list properties for sale on Zoopla, Rightmove and OnTheMarket.
Opening hours
Monday9:00am - 6:00pm
Tuesday9:00am - 6:00pm
Wednesday9:00am - 6:00pm
Thursday9:00am - 6:00pm
Friday9:00am - 6:00pm
SaturdayClosed
SundayClosed
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Plaza Estates - Marble Arch Reviews (57)
Have you used this agent?
86%
0%
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14%
J Jorja
Great location ????... Read more
11th Oct 2023 (24 weeks ago)
E sedlar
I highly appreciate kind and professional cooperation of Plaza Estates in letting my flat.That was very smooth transaction and they provided very good tenants.Many thanks for providing high quality service,very efficient and helpful.... Read more
11th Oct 2023 (24 weeks ago)
D Benhamou
Ben is handsome, charismatic, dedicated and has really great biceps.... Read more
27th Sep 2023 (6 mo. ago)
B Burke
Rodney has a no-nonsense and very human approach to letting, understanding of our (tenant's) concerns and matching us to a supremely appropriate flat that ticked all our boxes and more. Would definitely recommend.... Read more
26th Sep 2023 (6 mo. ago)
W D'Arts
Great experience. Rodney is an excellent person to deal with. Highly recommended... Read more
25th Sep 2023 (6 mo. ago)
K Swales
I have had totally positive experience with Plaza Estates for a number of years and I can only recommend them very highly. Lovely people too.... Read more
24th Sep 2023 (6 mo. ago)
D Khafi
Had the best experience using their services, thank you again!... Read more
24th Sep 2023 (6 mo. ago)
R Eden
We’ve used Plaza since 1996 and have always found them to be professional and helpful. It’s not easy to find a decent estate/letting agency so I am pleased we found them. I heard about them from a newspaper article which gave them a favourable review.... Read more
23rd Sep 2023 (6 mo. ago)
A Awada
For the past 16 months best service and support and special mention to Maurice keep up the good work... Read more
22nd Sep 2023 (6 mo. ago)
A Ragusa
I have been working with many partners , plaza estate offered me the highest standards service I could find.
Obsoletely trusted... Read more
22nd Sep 2023 (6 mo. ago)
R Morgan
I had an absolutely dreadful experience with this estate agent. The flat I rented had been on a rolling contract for a decade, and during that time, it received minimal maintenance, leaving it in a deplorable condition despite my constant reports of issues. To make matters worse, the ceiling actually collapsed while I was in the flat due to a severe mold issue, and their response was nothing short of appalling. Instead of addressing the problem, they had the audacity to email me, insinuating that I was somehow responsible for the collapse.
As if that wasn't bad enough, the rent was increased by a staggering 12.5% last year, and this year they hit me with another 9% increase. It's clear they prioritize profit over the well-being and safety of their tenants. I would strongly advise anyone to steer clear of this estate agent unless you enjoy living in subpar conditions and being treated with utter disrespect
Reply:
I appreciate your response, but I must express my deep dissatisfaction with the situation I've experienced in the flat I rented through your agency. While I understand budget constraints imposed by landlords, I find it truly baffling that a flat in such a dangerous condition would even be offered for rent.
The subsidence issue in the flat is not something to be taken lightly. It is a serious safety concern which has been on going for years without any resolution until forced by the council to act. And the fact that the only solution provided was to cover the cracks with skirting board is not just unsatisfactory, but it's negligent. Now, with the cracks reappearing, it's evident that this was merely a temporary fix.
My biggest question is how your agency could allow a property to deteriorate to such an extent without regular inspections or maintenance checks. It's basic due diligence to ensure the safety and habitability of the properties you manage. The lack of proactive maintenance checks is simply unacceptable.
Renting out a flat in this condition not only puts tenants at risk but also tarnishes your agency's reputation. I expected a minimum level of responsibility and duty of care when renting through your agency, and this experience has left me deeply disappointed and concerned for the well-being of others.
I urge you to take immediate and comprehensive action to rectify this situation and ensure the safety of your tenants. Furthermore, I strongly encourage your agency to implement regular property inspections to prevent such issues from occurring in the future.
Finally I find it interesting all these 5 star reviews have appeared on the same day.... Read more
22nd Sep 2023 (6 mo. ago)
Y Zaiden
Very happy with Plaza's professional and efficient service!... Read more
22nd Sep 2023 (6 mo. ago)
J B
Beautiful offices... Read more
22nd Sep 2023 (6 mo. ago)
R margulies
Plaza Estates were helpful and courtious, and a delight to work with. Highly recommended!... Read more
22nd Sep 2023 (6 mo. ago)
R Sion
Amazing friendly service and professional expertise from Plaza estates. Always there to help and offer good advice. They offer competitive tenancy rates and much support is provided. Sincerely appreciated!! 5 stars from me.... Read more
22nd Sep 2023 (6 mo. ago)
Performance stats
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