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A&A Central

2.7

71 reviews

Closes at 8:00pm

18 Sale Place, W2 1PX

A&A Central hasn't listed any properties for sale in the last 6 months. This could be because the agent specialises in lettings, or the branch may be closed. A&A Central does have 71 reviews, with an average score of 2.7/5 If you're looking to sell in Marylebone, you may want to choose an agent with more experience. Covering this area are other estate agents, such as Westgate Utama Ltd and Hamptons - Hyde Park & Bayswater. However to see who will objectively do the best job selling your home, make sure you use our comparison tool.

Opening hours

Monday 8:00am - 8:00pm
Tuesday 8:00am - 8:00pm
Wednesday 8:00am - 8:00pm
Thursday 8:00am - 8:00pm
Friday 8:00am - 8:00pm
Saturday 8:00am - 8:00pm
Sunday 8:00am - 8:00pm

View all details

A&A Central Reviews (71)

Have you used this agent?

M Veazey

Terrible terrible buying experience online. Impossible to book. I want to be clear that this is not a complaint about this branch. If only I had got close to even using this branch. However since this was allegedly where I was supposed to rent the van from I’m afraid they get the doubtful pleasure of my review. I used the website to try to book a van one way. That was a 3-star ie moderately poor website buying experience. It took you long and involved a lot of going in circles. But it made some kind of sense. But until the point where it asked me to book on a phone call it was only moderately bad. That’s where the trouble started. Firstly the call had a voicemail on it and automated options. None of which included speaking to a human. I was forced to use SMS chat. I had a bad feeling but I tried to go with it. After a back and forth lasting about 30 minutes to make one simple one way van hire booking with a very sweet person with terrible English, they claimed that my debit card was invalid. Frankly all I can say is this was astonishing level of incompetence and time wasting. They’ve just sent through An automated text saying they couldn’t verify my identity. Using the *same card * and * on their website * (no phone calls needed - take note Hertz), I just booked in about 3 minutes using Sixt. Big win for them and ZERO POINTS for hertz . The only reason this isn’t the worst buying experience of my recent life is because Europcar is even less competent. I’ve just wasted two hours of my life on this one of the busiest days of the year. More I’m frustrated not only behalf of other would be customers but on behalf of the presumably competent people that must work at hertz. You are being HUGELY let down by your website and truly word class awful SMS sales service. Please please hertz spend some money and work on this. You must be losing £100Ks if not more every year. For van hire I personally will be avoiding this company like the proverbial plague.... Read more

16th Dec 2021 (2 years ago)

E Shoshany

Excellent service. They have a large verity of cars (special or regular one's).... Read more

8th Nov 2021 (3 years ago)

V Silva

A very good experience renting from Hertz Marble Arch. Both the guy upstairs who checked me in and the chap downstairs who gave me my vehicle and signed it back in were lovely, polite, efficient and very professional. The car was immaculate and just what I ordered. Quite a difference to Hertz at London City Airport whose service was appalling in nearly all aspects earlier this year. So thank you to the team at Marble Arch for restoring my confidence in Hertz.... Read more

7th Sep 2021 (3 years ago)

D Rchrdsn

I recently rented a van from Hertz in Marble Arch and purchased the 'zero excess, no worries' Supercover. Unfortunately during my rental the van was damaged, upon returning the van I was told this was fine as I had supercover. Having notified the member of staff of damages, returned the keys I left the centre. Nearly a month later I was invoiced for £2400. The damage I've been invoiced for includes not only damage to the van during my rental but previously documented historical damage. Having contested the charge with head office. Hertz acknowledged a mistake in their internal processes, waived the charge and honoured my Supercover. ^ I've updated my review and changed my rating to reflect this.... Read more

18th Aug 2021 (3 years ago)

N Gibbon

Great service and beautiful new van. The simplest and easiest of many hire experiences I've had. Highly recommended.... Read more

25th Jul 2021 (3 years ago)

G Beliossi

Excellent service. Jolanta and her team always go the extra mile for their customers... Read more

22nd Jun 2021 (3 years ago)

S PLEKANIEC

As always , excellent customer service ????... Read more

21st May 2021 (3 years ago)

A millis

staff abused me for having a disability and for my gender. i tried to sort it out with a complaint internally, but customer service was deplorable. the manager at marble arch physically and verbally threatened me, and i recorded this. i called customer service to let them know i would be filing a police report and the person on the other end of the phone said, "you are making too big a deal of it."... Read more

6th Jan 2021 (3 years ago)

O Mahmoud

They are useless, very bad customer service especially Yolanta the blonde lady at the counter, I left the shop... Read more

6th Jan 2021 (3 years ago)

W Mapstone

worst customer service ever over the phone the customer service representative hung up the phone due to the fact she was angry I tested positive for covid during a rental period and couldnt take the car back.... Read more

29th Dec 2020 (3 years ago)

S Borovyy

Good service, great location, friendly staff and competitive price... Read more

10th Dec 2020 (3 years ago)

H Loes

Careful folks! Unlike any other vehicle I rented in the past 24 months, they don't manage the city toll for you. They also failed to let me know that and I got picked up by a camera literally a minute after I drove off the lot. To make it worse, they charged me £42 to handle the ticket and when I inquired, they pointed to the fine print in the rental agreement, yes the one you hastily stuff in your bag because you are already late because you had to wait in line, and more people are waiting their turn behind you. Customer experience: F... Read more

8th Oct 2020 (4 years ago)

P Bains

The shop was open but no one was inside. Waited inside for about 10 minutes before someone showed up and they weren't able to answer any questions. Went with Enterprise in the end... Read more

20th Sep 2020 (4 years ago)

M W

My fiance and I just got back from a weekend trip after renting a car with Hertz. Great customer service with good COVID safety precautions (hand sanitizer, distancing, mask requirements and glass divider at desk). We even got a free upgrade! :) The hand off was smooth and the guy in the garage was helpful and friendly. Dropping the car back was smooth and easy. We will definitely rent from there again.... Read more

23rd Aug 2020 (4 years ago)

A Tamosiunas

Hired cars from this branch few times. Perfect service! Nice cars. Highly recomend.... Read more

28th Jun 2020 (4 years ago)

Performance stats

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