Alison and Peter were great in helping us secure our much searched for forever home. Would highly recommend.
Superb service from Tom Orford and his team at Savills. We accepted an offer on our home very close to the asking price within 3 weeks! The entire process has been exceptionally smooth. We would recommend Savills unreservedly.
We found a beautiful rental property through Connells. Tommy has been amazingly helpful through the entire process and regularly contacts with updates. He's been lovely to do business with and has a refreshingly friendly approach. He really understands how important and exciting it is to find the right place for our family. Would certainly recommend them.
I would not give Connell any stars if I had a choice, they we one of the worst agents I have letted from. They try to portray themselves as a good estate agent however they are poorly run and do not know how to communicate correctly. They advised us we can leave the tenancy early however the day we moved out they stated the landlord never have then authorization to do so. We have been left paying 2 sets of rent. We have now finally completed the tenancy and are still waiting for our deposit of over £1000. They are extortionate fees to move in the most expensive I have ever come across! I never get a full response they will try and bush off what I am complaining about. Once when I said I have been speaking with a solicitor about the on going issue, we had it in writing the landlord said we could leave early, Tracey Dumont stated "I understand you have been speaking with your friends". They are condescending and think they are a lot higher than other when really they are estate agents. The Landlord is also a sham! DO NOT GO THROUGH CONNELLS!
I have been looking for an investment property. Andrew Lucas, one of the agents in Abbotts, has been very helpful, knowledgeable, accommodating and respectful of my time in arranging the necessary viewings.
Very happy with the service provided and I can certainly recommend both the agency, and Andrew in particular.
Unprofessional and rude! Had a viewing with the woman called Jessica who first of all totally forgot about our scheduled appointment! So after calling many times managed to rescheduled for later in the day. This is after we has driven 20 miles to come and view the property. When we did arrive for the viewing with. We were told to wait outside while the property was being viewed by someone else, so with her running late was running, that meant we were running late into our own plans too! There was no apology or anything, very unprofessional in my opinion.
Apon finally viewing this house and asking questions about the property - she didn’t have a clue and didn’t know anything about the house! Her favourite line and only answer was ‘Errmmm I don’t know’.This is not what is expected when you are viewing any property.
We really liked the house, but this whole experience put us off completely and we decided not to go any further. Very disappointed! Abbot's might be wise to consider sending her on any future vewings!
I rent my home through Pennington - I find them to be friendly and they keep me well informed throughout any process.
Have been renting property in Ipswich for more than 10 years. This Agents are worse I have to deal with so far.
As per new rules there is no fees for application. What Pennington did to get around it - they calling that now one week holding deposit.
Be careful sending any funds to them. As if for some reason your future landlord will decide not to go futher with application. It will be very hard to get your funds back. Think twice before going into any agreements with this company.
Very good service, which is continuing as we buy a house with these guys. Whenever we had a question we always felt they had to listen and deal with our questions. Thanks to Jack and his colleagues me and my partner are now very close in getting the keys for our first home. I would definitely recommend buying with Keystone!
Astounded at the sexist attitude of branch manager and his lack of professionalism
Pleasant experience, would highly recommend as staff helpful and very knowledgeable.
AVOID AT ALL COSTS. I have recently moved into a property with this agency and since I moved in (5 weeks ago) have had no working hot water at all. I have reported this issue time and time again by both phone and email. All I have been given is excuse after excuse and am STILL waiting to have any working hot water! Pauline Scott know this is the first time I have rented a property and to be perfectly honest I believe they are completely taking advantage assuming I do not know how the process works and do not see me as a priority even though we are hallway through Winter. I have no idea if my Landlord is even aware of the issue but I will certainly be taking this higher.
If I could give this agency minus stars I would have.