The team at Balgores were very efficient at getting my property on the market and getting viewings through the door. I was pushed for time with regards to having to sell in order to offer on another property, and the team ensured that there were no delays in getting my property on the market and viewings in the diary. Their advertisements online look the most professional compared to other estate agents and Joe H ensured all the pictures he took were of the highest quality. Joe L was always in touch to keep me updated (even if I was available to chat). I would like to thank them again for their efforts!
The initial meeting with JH was professional and friendly. Once he had secured our signature to use Balgores, without being asked we started to be looked after by other members of staff . I was at home twice when Balgores turned up unannounced and let themselves in to find out later they had forgotten to confirm a show around.
We were lied to on numerous occasions once our property had been sold, fortunately we knew one of the new owners who confirmed what they had told us was not true.
We were also given very bad advice regarding renting a home, we were told not to start looking until 2 weeks before completion which has left us homeless
Their renting department is worse than their buy/selling dept, we never once heard back from them.
I tried complaining to JH but have heard nothing for 2 weeks so have no other option but to leave negative feedback here
Williams and Donovan have been amazing in helping me with the sale of my house. I received outstanding service from knowledgeable, helpful staff. They answered any questions I had efficiently and put my mind at ease. I highly recommend them and would not hesitate to use them again.
Absolute joke, rented through them and absolutely terrible TERRIBLE communication through phone or email, they never seem to be in and leave early so if you drive all the way down there they may not even be in. Don't care about tenants just follow the money and always seem so moody as well, don't expect much from them and if your a landlord look elsewhere. Staff need firing or training. Go elsewhere.
I would like to introduce Amy as me and my wife’s estate agent and we are both so impressed with the service that we received!
We were searching for the right estate agent for a couple of years. As a first time buyer, the whole process was daunting, however, Amy could not have made simpler. From the first viewing to the completion, Amy made sure to keep this process very simple and easy.
There is one trait I really admire about Amy – she has a tremendous work ethic. Amy had taken the pressure of the process by providing regular, prompt updates and provided good explanations to any queries I had. Amy managed to successfully extract information from a number of parties, as well as inform me of what my next steps were during the whole process. Despite this, she still had to manage expectations with other clients.
Another trait I admire about Amy is her creative approach to reaching out to her clients. There were a number of times I had missed Amy’s calls due to work. As an alternative, Amy made a whatsapp group. She wanted to deliver a prompt and efficient service by going above and beyond my normal expectation, even if that meant receiving messages on the whatsapp group on her days off!
Moreover, I had a number of silly questions I wanted to ask the vendor, for example, the height of the living room door in metres? However, this did not put Amy off, rather she responded with a very positive attitude.
I would without doubt recommend Amy to anyone who is looking to buy or sell their home, or for any queries regarding properties for that matter.
I would like to conclude by saying that there is a reason why Amy has won a number of estate agent awards – she is good at what she does and has a very bright future ahead.
Thank you for helping me and my wife buy our first home.
Part-time estate agent, full-time legend.
Chris, Sam and everyone I dealt with at Abbotts were so helpful with finding a tenant for me. Their guidance and advice were invaluable, and they were always available to deal with my enquiries and requests. I have no hesitation in recommending them.
Had a great chat with Jo from Haarts Basildon, really knew his stuff. Was honest and really knew a lot about the property I inquired about. Way to go!!!
Worst Esate agents ever, complete waste of time dealing with these guys, they lie, mislead you. If your thinking of selling though these guys please take me advice and find a different Easte agent anyone is better then this branch. The amount of bad reviews online regarding this branch is unbelievable.
I have received exceptional help from Max at Haart, Rayleigh. He went out of his way to find properties which fitted our requirements. He accompanied us to viewings which is not always offered these days. He is extremely polite and well mannered and I am sure he will proceed very well with his career in the future.
Awful so disappointed with the service i can only say we didnt recieve. We viewed a house to rent put the deposit and heard nothing only to be told there was a problem as the land lady was going through a divorce. We waited on patiently still no call from haart so we called again they claimed still no answer to divorce we should wait another week in which time i find our house up for rent with another company. I can only say we now have our house the house haart could not sort out and the divorce story is a whole lie since speaking with new liasons our landlords are happily married. Awful service full of liea with not one appology and they dont like to make a phone call to you so get ready to make a few chase up calls with them basically they take your money and dont do anything else good luck if you use them
Recently moved into a property which was stress free move thanks to balgores' wonderful team! I called in and Mas was able to show me the property within an hour from calling. He got the process started straight away and kept me updated the whole way through.
Paul and Emily were also great help when mas was not available. Highly recommend Balgores if you are looking for a team who prides their selves in customer service
Deducted money from my deposit without telling me beforehand, I only found out after checking my bank account, and I never received a final inventory. Overall, just not worth the trouble.