We have found the whole Savills team to be highly professional throughout the property transaction, which was not the most straightforward! In particular Katy has been very knowledgeable, communicative and friendly - thank you for all your help getting us into our new home.
Called on a Saturday enquiring about a property. No one was available but left my details for someone to get back to me. Still waiting.
I relocated to ipswich 6 months ago with my family for a new job and a fresh start and Abbotts helped to make this daunting process a lot easier. Although there have been a few teething issues with the property (which I suspect were mainly due to the previous tenants not reporting issues or looking after the property) These have all been resolved swiftly and I cant thank Olivia and Damian at the Ipswich Branch enough for their support and understanding. My family and I are now looking forward to a happy tenancy until I am able to buy our own home in the area.
I did put an offer for a property with Abbotts, I've asked to provide decision in principle which I did and again I was asked to see their mortgage advisor with all the documents if this is correct. My mortgage broker is from a renowned company, I've provided my mortgage advisor phone number email etc. Still sales negotiator wanted me to go with all the documents. I found they are too pushy and they do not believe the paperwork I've provided. They think they are better then other estate agents in Ipswich. If you have to buy or sell via them, I would advise to avoid them.
Andrew Wilson at William H.Brown, Bank Plain, Norwich, did a great job in selling our house in a fast time frame. A number of other people also contributed; namely Adam, who went through all of the arrangments with us and Niki, who quickly corrected the advert when asked and fielded a number of calls well. Also a number of other people in the sales team who helped to advertise the property. This lead to an overall good experience in selling. I would recommend their services.
Dishonest time wasters...don't use!! My husband arranged a viewing on a Saturday afternoon which we managed to fit into our busy schedule. When no one showed up at the house I called and was told the agent was in his way. 15min later I called again as he had still not arrived. I was told they couldn't reach him as he was driving. 10min after that I called again and was told that they had left a message in the morning to cancel as the property had already been let out. There was no message and when I knocked on the door the tenant informed me that all viewings were supposed to have been moved to Monday. Wasted an hour of my Saturday!
My friend and I made one mistake at self checkout and the staff were very rude and talked about us on their radio system i shall never go again horrible experience ???????? I don’t recommend getting your shopping here as Morrisons and Aldi are extremely cheaper and the staff we. Lovely ????
I have nothing but praise for the Pauline Scott staff. They have been courteous, kind and understanding. Housing is a very difficult business and lives are affected by individual experiences and my experience has been wholly positive
This agency is horrible lazy people bad communication