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Home
Estate Agents in Bristol
Accommodation Unlimited - Bristol

Accommodation Unlimited - Bristol

2.5

35 reviews

Opens tomorrow at 10:00am

13 Chandos Road,Redland,Bristol, BS6 6PG

Accommodation Unlimited Bristol are an estate agent in Bristol. They mainly list properties in BS10, BS15 and BS16. Over the last 6 months, they've listed 0 properties, with 4 currently on the market. They list properties for sale on Zoopla, Rightmove and OnTheMarket.

Opening hours

Monday 10:00am - 5:30pm
Tuesday 10:00am - 5:30pm
Wednesday 10:00am - 5:30pm
Thursday 10:00am - 5:30pm
Friday 10:00am - 5:30pm
Saturday 10:00am - 1:00pm
Sunday Closed

View all details

Accommodation Unlimited - Bristol Reviews (35)

Have you used this agent?

Anonymous Tenant

Probably one of the worst companies I've had dealings with. Any time I need to get in contact they don't want to know. Have been leaving messages and emails for over a week now with all colleagues and not one person will get back to me. They don't care for there Tennant's and I wish I knew this before moving in. Do not rent with this company or use them to rent your property your in for a painful time.... Read more

21st Feb 2024 (8 weeks ago)

A

Dreadful experience, went for a viewing & the agent was late & also claimed to be the ‘CEO’ but was extremely unprofessional & rude. Feel sorry for the tenants, just check other reviews. Wouldn’t recommend, please use other local agents.... Read more

5th Jan 2024 (15 weeks ago)

Anonymous Tenant

Just dreadful all round, not much more to add. Use another agent.... Read more

5th Jan 2024 (15 weeks ago)

W Oxley

Very bad... Read more

15th Nov 2023 (22 weeks ago)

D Arana

Great agent! He sold our house very quickly and good negotiation. Definitely recommended ????... Read more

23rd Sep 2023 (6 mo. ago)

J Saxby

They never showed up to the viewing they organised. Impossible to contact. Useless... Read more

23rd Sep 2023 (6 mo. ago)

N Gillespie

Dealing with this agency was a nightmare. I dealt with one of the directors of the company, someone who I would expect to be of high quality in terms of showing what the company are capable of. What I ended up with was someone who didn't respond to my emails or phone calls until making multiple attempts over multiple days, someone who blatantly lied to our faces about what they were passing onto the landlord, and an overall snobby and stuck-up attitude. The girls I spoke to on the admin team were very helpful and probably the only highlight I have to give. I would not recommend this company to anyone.... Read more

30th Apr 2023 (11 mo. ago)

E Sandell

I used Accomodation Unlimited to find a property to rent out & then paid a fee for them to manage my tenants from September 2020 to December 2022. In this time, I dealt with Peter & colleagues being very slow to reply to emails, sometimes requiring me to send multiple follow up emails and having to call them after not being replied to for over a month at a time. I looked through my email history to find some proof of this and found this: On 26 Aug 2021 I set up a new email address and asked to be contacted on that email in future and to be resent a few invoices that had been sent to my old email address, on 13 September I emailed again asking for the invoices as I had been ignored for almost 3 weeks. On 22 September I called up after still being ignored and was sent the invoices shortly after. Why did it take them over a month in which I paid them a monthly fee for work I didn’t feel like they were doing? On 26 June 2022 I realised I had not been sent the rental income for the month of June so I emailed asking why. I received an email that he was away until the 27th so I expected a reply shortly. On 7 August 2022, I realised I still had not been paid so emailed again and received an automated reply that Peter was out of the office until the 17th. On the 24th I still hadn’t heard from him so I sent another email saying I wasn’t pleased, he replied within 25 minutes saying the tenants had not paid it yet. Why did he not get back to me sooner if all he was going to reply with was one sentence? I understand that if the tenants don’t pay their rent, he can’t send it to me but I expected to be communicated with so I knew what was going on. As well as this, Peter forwarded an email from the tenants (dated Nov 24) saying that the decking in their garden was rotting and their foot had gone through it but Peter told me it wouldn’t need replacing til the spring and would be fine. When I went to have a look that week I realised that it was a massive health and safety issue that needed replacing ASAP. Why had Peter allowed it to reach this point without informing me of any issues in the inspections AUL did? I even received one on Nov 29 saying there were “no issues to report” The whole point of my employing AUL is to take the stress out of managing a property but actually, working with them left me more stressed and aggravated than I would have been without. As a result I decided to leave and move to another management company but AUL made this difficult for me by avoiding emails regarding the new company doing a viewing on the flat and I didn’t manage to set up a viewing until over a month after I first asked them. AUL also didn’t reply to emails from my new management agency requesting an essential document and it took a month of calling and emailing regularly for them to send it. When you’re paying over £100 a month in fees to a business you expect them to actually give a you service but I’m entirely unsatisfied and want to warn others to stay away from this business.... Read more

26th Apr 2023 (11 mo. ago)

N Edwards

Accommodation Unlimited from the very beginning were the fastest and most responsive when dealing with gettinb my property on the market. Peter is an gentleman and keeps me updateded regularly as things progress. Highly recommend their services.... Read more

24th Apr 2023 (11 mo. ago)

B Thomas

We have been working with Accommodation Unlimited for several years now. The team are welcoming, professional and always willing to help.... Read more

18th Apr 2023 (1 year ago)

A Stafford

Refreshing experience! Viewed 2 properties on a Saturday on both occasions the staff member was on time, well presented clearly knew the properties well and was very informative. I've had many poor experiences over the past few years but this really was a breath of fresh air. Neither of the properties were suitable for me (not their fault) so the search continues. Thanks to the Accommodation Unlimited team for their time and professionalism.... Read more

13th Apr 2023 (1 year ago)

M hodges

NO STARS FROM ME .Google would not let me post this review without at least one star, but it is most definitely no stars from me.This company have absolutely no morals or scruples. They rented us substandard accommodation and when we contacted them to report leaking showers, broken curtain rails and a fence that had collapsed amongst other things, their business model is to reply with an out of office. I have been fighting with them for two months to get my deposit back and the deductions are ludicrous. I would strongly advise you NOT to use this company.Their business model is to pray on students .... Read more

9th Aug 2022 (1 year ago)

Y Jaiswal

Pathetic service and people. I viewed a property on Saturday for which I had to travel 15 miles. The lady (Naomi) who showed me the property was not aware of anything about the property. Even though immediately after viewing I emailed her and showed my interest. I got an automatic reply that she was on leave and ask me to email her colleague. When I emailed her colleague (Sally), same story, got another person's (Peter- the manager of the business). When I emailed Peter, he was also on leave, and asked me to email the other colleague. After playing this thing 4 times, on Tuesday I got an email that the landlord selected a single person when the advertisement was for a couple. When I asked why they wasted my time, they had no answer. Wasted my time and money on a whole weekend!... Read more

9th Aug 2022 (1 year ago)

H Jupp

I appreciate the property market in Bristol is fierce but if you can find an alternative to AU I would... I've never felt compelled to leave a bad review until now but my experience with accommodation unlimited was awful. I recently opted to pay £360 to break my contract early and move out from one of their fully refurbished properties. In the 8/9 months I rented from them we had multiple heating issues throughout winter which when WFH is pretty awful, vermin, contracted cleaner failing to show up for 9 weeks, no contractually agreed WiFi for a period of time when we moved in, no bins or ability to recycle when we first moved in (we paid our council tax directly to accommodation unlimited) and to top it of, we had raw sewerage coming through our showers at one point. In most cases AU fixed the issues within a reasonable time frame but the issues lay with their complete lack of empathy and poor communication skills. Fair enough, fix a problem within a reasonable time frame but to have so many issues within a refurbished property within 8/9 months is wholly unacceptable. It shows a complete lack of regard when they would have initially inspected the property prior to marketing it and poor planning to ensure all contractually agreed services are in place PRIOR to tenants moving in and paying rent. 'Teething issues' for a recently refurbished property are NOT the tenants problem.... Read more

3rd Aug 2022 (1 year ago)

L Leigh

Unprofessional and poor communicators. Never got back to me when I phoned up to ask about viewing a property, despite me following up several times, and being promised that I would hear back from them. I phoned up to enquire about renting a property. The lady on the phone said she'd take my details and get back to me about it, as the staff member dealing with that property was "away." I heard nothing back, so followed it up with another phone call a few days later. The lady seemed annoyed that I chased her up, and reassured me that "you will definitely be contacted." She was avoidant, and stonewalled me when I tried to get an idea about how long I should expect to wait to hear back. No one ever contacted me, which means that she lied to me. That is unprofessional.... Read more

17th Jul 2022 (1 year ago)

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