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Estate Agents in Liverpool
Acumen Estates - Liverpool

Acumen Estates - Liverpool

4.6

157 reviews

Opens tomorrow at 10:30am

40-42 East Prescot Road, Liverpool, Merseyside, L14 1PW

Acumen Estates are a family business which we run personally on a day to day basis giving you the confidence that the people you are dealing with have a vested interest and the motivation to provide you with the best level of advice and service at all times. Free premium listing. Free virtual tour. Please see our Google reviews from the many happy previous clients.

Opening hours

Monday 9:30am - 5:30pm
Tuesday 9:30am - 5:30pm
Wednesday 9:30am - 5:30pm
Thursday 9:30am - 5:30pm
Friday 9:30am - 5:30pm
Saturday 10:30am - 2:30pm
Sunday 10:30am - 2:30pm

View all details

Accreditations

Acumen Estates - Liverpool Reviews (157)

Have you used this agent?

M Gregson

For such a high pressure time critical purchase. I was so grateful to have JACKIE from acumen estates to be our main contact. responsive, kind, professional. All in all someone any buyer/seller would wish to have. I will admitted I was a pain in the backside due to the situation but can’t thank Jackie enough went above and beyond. Thank You for helping us get through the absolute mine field! That the market is.... Read more

18th Mar 2024 (5 weeks ago)

S Rawlins

Jackie was amazingly supportive during a highly intense purchase process for us. Jackie was honest and reassuring throughout the whole process, she doesn’t mess around, and honestly I don’t know how she put up with me - Jackie is the most patient and understanding agent you’ll ever meet. We couldn’t recommend Jackie and Acumen Estates enough. Thank you.... Read more

12th Mar 2024 (6 weeks ago)

Anonymous Home Buyer

don't answer or reply to phone calls or emails, just want to buy a house. Glaf I've not got my house up for sale with them... Read more

30th Nov 2023 (20 weeks ago)

E Management

Brilliant!!. I purchased a property that was being sold by Acumen Estates and Jackie kept me informed every step of the way of where the process was up to etc. she was always honest and responded to queries and calls extremely quickly.... Read more

23rd Oct 2023 (5 mo. ago)

K Murray

Unreservedly recommended. John knows his market in depth and we had open discussions with him about presentation and valuation. Once on the market, Acumen had a qualified buyer within one week at the asking price. The process was handled by Jackie who is extremely diligent with following up and communicating with all parties involved in the process. Interactions with other staff members were always pleasant and professional. Cannot be faulted, I fully recommend Acumen.... Read more

21st Oct 2023 (5 mo. ago)

B GIBSON

Well done to Jackie and all the team they are a great bunch of dedicated professionals and got the job done even though at times if seemed difficult to a novice house buyers like us... Read more

19th Oct 2023 (6 mo. ago)

E Goulding

My partner and i made an appointment with Acumen estates to view a property in the Old Swan area. This appointment was made for Friday 13th October at 5:30pm and was arranged during that week. We arrived to the property at 5:15pm , as we would hate to be rude and leave some one waiting. We waited and waited in the cold , by 6pm no one had shown up. During the 45 minutes that we were waiting for one of these agents to show up , we rang the office 3 times and even emailed , it is now Tuesday morning and still no one has gotten back to us , let alone apologised. My partner even left work an hour early so he could make it to the appointment, the whole thing is appalling. Utter incompetence , rudeness and poor communication skills from this business. I would definitely not like to be selling my house with this agency! AVOID completely and find an estate agency that are actually willing to do their jobs! EDIT to owner response - As stated , "my partner and i" , therefore meaning you will not have any trace of my details on your system as i was not the one who booked the viewing and was in contact with your business. i fail to understand as to why the reasoning of "not having your details on our system" is an excuse on nearly every negative review you have recieved , maybe look further into these reviews and issues instead of denying or passing the blame on to someone else , e.g the vendor. Some one from your business has now contacted us , funnily enough after a negative review was made , is it normal business proceedings to contact potential clients multiple days after appointments? The vendor may have been in charge of viewings , this is completely fine. However the issues with communication is still apparent , atleast have the courtesy to let clients know that it is a vendor holding the viewing , or even responding to the multiple phone calls , voicemails that were left and emails , all left by my partner , not me. Ultimately i am not in any way trying to slate a family run business , i am just expressing my personal experience with your business. However i will not be made to look bad and feel as though i have left an unfair review , when in fact i havent , ive been extremely fair and honest, in no way am i attempting to damage the brand reputation , just relay my criticisms , maybe as a business you may be able to take this on board and improve your services, instead of denying responsibilty!... Read more

17th Oct 2023 (6 mo. ago)

Anonymous Home Buyer

So glad we used Acumen. They were so helpful, professional and lovely. They helped us all the way and pushed our sale so it went through as quickly ,efficiently and smoothly as possible. Have already recommended to friends who are thinking of moving and will recommend again. They even went the extra mile contacting our solicitor and our sellers solicitor on the day of the move so we wouldnt have to stress as much.... Read more

16th Oct 2023 (6 mo. ago)

S Chaudhry

Dealing with Acumen Estates has been phenomenal experience. Really very pleased as Jackie provided us her expert advise all along and played a pivotal role in following up all related parties, ensuring the deal closed well. They kept us updated at all times. As compared to our experience of other big names in the market, we are very fortunate that we chose Acumen , their boutique , service meant, we are not just a customer to them but a client with meaningful advise that helped us feel more secure knowing , we arent doing anything that can jeapordize our deal in any way. Thank you Acumen and Jackie & Ellie, for all your efforts and playing a part in giving us a happy ending. We now know we can never go any other place but Acumen when it comes to selling and buying :)... Read more

3rd Oct 2023 (6 mo. ago)

V Wells

Fantastic service from start to finish! Couldn’t recommend John, Jackie and the team highly enough. Fantastic knowledge of the area, and so supportive throughout the whole sales process. If you want to sell your property these are the team to do it! Thank you so much Acumen!... Read more

21st Sep 2023 (6 mo. ago)

K OBrien

Absolute 1st class service from start to finish. Jackie went above and beyond helping us through the sale process and we can't thank Acumen enough for their knowledge and support throughout... Read more

25th Aug 2023 (7 mo. ago)

G Crawford

I could not fault this estate agent. From the point of valuation to sale of the property the Team always responded in a timely manner and were so very helpful. I would highly recommend... Read more

25th Aug 2023 (7 mo. ago)

E Nagar

Great service with our first property! Paula was very professional, she answered any question we had, and with speed, and was very helpful. Overall a very smooth interaction, great experience working with them!... Read more

20th Jul 2023 (8 mo. ago)

D S.

I got just the best experience with this agency especially Jackie. She did more than should to keep me i formed about everything and answer all my questions when i was lost. Highly recommend!!!... Read more

18th Jul 2023 (9 mo. ago)

D Services

Absolutely terrible letting agents, won't refund deposits on joint tenancies, steal money for new tenants, Paula in the knotty ash office shouldn't work in a customer based role and may be better suited to working with plants or someting on her level of understanding. Repairs that where supposed to be done prior to moving in weren't done repairs reported weren't done then once they get a single person in they can't do enough for them including keeping other people's money on their behalf without consent. 1 star is 1 too many... Read more

29th Jun 2023 (9 mo. ago)

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Property listings are matched to data from the Land Registry by our clever algorithm. Clever as it may be, it isn't always right, especially if a property was listed by multiple agents. The asking price is the original listing price, NOT the final listing price.