Airport Lettings - Southend hasn't listed any properties for sale in the last 6 months. This could be because the agent specialises in lettings, or the branch may be closed. Airport Lettings - Southend does have 17 reviews, with an average score of 2.7/5 If you're looking to sell in Southend-on-sea, you may want to choose an agent with more experience. Covering this area are other estate agents, such as Bear Estate Agents - Southend On Sea and Quality Street - Essex. However to see who will objectively do the best job selling your home, make sure you use our comparison tool.
Opening hours
Monday9:00am - 5:00pm
Tuesday9:00am - 5:00pm
Wednesday9:00am - 5:00pm
Thursday9:00am - 5:00pm
Friday9:00am - 5:00pm
Saturday9:00am - 1:00pm
SundayClosed
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Airport Lettings - Southend Reviews (17)
Have you used this agent?
35%
6%
6%
0%
53%
Lee
Good looking girl worked there, place closed now... Read more
9th Sep 2019 (5 years ago)
T Wildflower
Currently going through procedures with the Landlords Association and The Property Ombudsman. This company is a disgrace and according to the director 'it's a plus for (myself and my partner) that the LL isn't co-operating with us as we will get our money back.'
They have no sense of procedure in terms of the return of deposit, as it took over a month and for myself to ring them to try and get our money back!
Their excuse was 'as we would like to refund all deposits as soon as the tenancy has finished, we are not allowed to do it without Landlord’s written approval. It is very unfortunate that at the end of your tenancy, the Landlord was away and we could not get hold of them. We have exchanged several phone calls and emails in order to keep you updated on the situation.'
-We called them over 9 times each and sent many emails to various departments
- If the deposit was thought of after we left as is normal lettings procedure, they could've contacted the LL at this point, but, alas, the landlord had gone on holiday the month after they should've discussed releasing the deposit leading to all of these various problems.
Also to state : 'As per the tenancy agreement (clauses 1.7.5 and 4.1.6) we could have charged you penalty fees relating to the overdue rent payments and issuing letters following the breach of contract. We did not do it though. This goodwill gesture on our side has saved you a reasonable amount of money.' -next time, don't bother. As we didn't ask nor require this, but you would've thought you'd give a heavily pregnant woman of whom's pay went towards her twice weekly hospital appointments a day or two leeway.
As far as the 'Managing director' is concerned; He, nor his employees can do no wrong. I urge any prospective tenant or even landlord to look at their 2.9 rating on google and at the so-called 'managing directors' narcissistic tone of reply and the complaints others have also had with their dealings with airport lettings.
I am currently still talking to solicitors and over various legal teams around other duties in my life to get some resolve to problems that have arisen as a consequence to your actions.... Read more
18th Dec 2018 (5 years ago)
D Hartley
Terrible service overall... Read more
6th Oct 2018 (6 years ago)
A landlord
We have used the services of Airport Lettings in Southend for several years and have found the staff to be helpful, pleasant and efficient.
On the whole we have been very satisfied with the tenants they have placed with us and are impressed by the energy and speed with which the agency gets to work on finding new tenants.
We would recommend the professional style of service offered by Airport Lettings and would turn to them again in future.... Read more
14th Sep 2018 (6 years ago)
S Anderson
Great service, very friendly and quick to get back to you with responses - highly recommend... Read more
9th Sep 2018 (6 years ago)
G Armstrong
I'm so pleased I found Matt at Airport Lettings!
As a new landlady, I had copious amounts of questions and concerns and he’s patiently answered every one of them as well as finding me a tenant within days of going in the market.
He is professional, helpful and on the ball and for that reason
I wouldn’t hesitate in recommending them to anyone in the future.... Read more
4th Sep 2018 (6 years ago)
M Tanner
I have used Airport Lettings twice now and on both occasions the staff have gone over and beyond other letting agents I have used.
The staff are polite and very helpful ensuring they provide the best for tenants in an effective smooth process. Thank you to all at southend branch... Read more
29th Aug 2018 (6 years ago)
C Filippidis
AVOID their properties. The definition of SCAM and even worse. NOT professional at all . Their "tricky" contracts-agreements are capable to make you go crazy. If you don't want to lose your deposit then just do NOT cooperate with them.They charge the highest fees in Southend and in exchange you get the lowest service and at the same time you are a potential scam victim. I had an agreement with them and the landlord just gone with the deposit in his pocket which was transfered by AIRPORT LETTINGS to him. Apparently the "agreement" I had with them turned out to be a well plotted scam. Just read all those negative reviews below. I tried to find a solution with citizen advisor centre without any chance. I wish i have seen all those reviews before to be wiser and find something else.... Read more
8th Jul 2018 (6 years ago)
I philippides
I wish I have seen all those "AVOID" reviews before dealing with that company. Not professional at all, with regards to providing documents, time, collaboration. They charge the highest fees in Southend and they provided me with a contract that turned out to be a well plotted scam. I had to involve a solicitor and still chasing the landlord. Nothing to prove here, just see their rate, how many "Avoid" you can count and make your choices wisely.... Read more
28th Jun 2018 (6 years ago)
T Hazell
Perfect!! Phoned them told them what i needed and they found somthing amazing aswell as being friendly they are professionals and sorted everything quick... Read more
14th Mar 2018 (6 years ago)
A H
I can’t rate Airport Lettings highly enough ! With this being my first time moving It was a very stressful time for me, my estate agent made the whole process as easy as possible and was always on call to keep me updated and to answer any questions I had, once I had moved in I had the ongoing support of the team at Airport Lettings, plus a property visit from my estate agent to ensure that I had settled in and I was happy with my move, needless to say I will be choosing them again once the time comes for me to move in the future.... Read more
2nd Mar 2018 (6 years ago)
S O)
Avoid their property and landlords at all costs, poor communication, no follow up, no passing documents and correct details for claim and try to charge us some check out fee and some wrong vat cost digèrent than the contract. Nothing professional about these people you better off somewhere else with real established and reputable estate agents in centre of towns.... Read more
3rd Feb 2018 (6 years ago)
15champs
I have had very good feedback and I am very happy with all staff at airport letting agency.
Would recommend them to anyone who wants to let or buy a property in the UK. Very professional and very helpful service at all times.
Many thanks
Daniel Rubery... Read more
22nd Nov 2017 (7 years ago)
A Jane
This is the worst company I have ever dealt with. Not only do they lie about the property features when showing you around but they never answer emails , takes months to get anything done. Take most of your deposit with no valid reason and take over a month to give it back despite constant emails. The company put the deposit in a deposit protection scheme but they make sure the protection has ended before giving it back. However I will still be disputing this and am seriously considering reporting them. if there was an option for no stars at all they would get it ! Terrible company AVOID !!!!... Read more
2nd Jul 2017 (7 years ago)
A Anderson
Airport lettings are rubbish and so is one of the landlords when we moved in it wasnt cleaned before we moved in and we was told it was cleaned i got chest infection from mould and dampness and also pest infestation had to sort it out our selfs door bell inside upstairs door neighbours upstairs were really bad... Read more
7th Jun 2017 (7 years ago)
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