Back

Explore my area
Home toolkit
News & guides

Estate agents by area
Sold house prices by area

Estate Agent Valuation
Request an in-person valuation with an agent to discover your property's true market value.
Book a Valuation
Online Valuation Tool
Get a free instant estimate of your home's value.
How Much Is My Home Worth?
EPC Checker
Find out if your home has a valid Energy Performance Certificate.
Check My EPC
Listing Monitor
Already on the market? See how your online property advert is performing.
Track Performance

Selling guides
Estate agent guides
Mortgage advice
Conveyancing guides
Property news

See All News & Guides

Selling guides

Estate agent guides

Mortgage advice

Selling without paying off mortgage

Conveyancing guides

Property news

Latest market news

Agent shortlist

HouseWorth

Is this your branch? Claim your page here.

Home
Estate Agents in London
Akelius Residential Ltd - London South East

Akelius Residential Ltd - London South East

2.6

100 reviews

Opens tomorrow at 8:00am

5th floor, coin house Gees CourtLondon, W1U 1JA

Akelius Residential Ltd - London South East hasn't listed any properties for sale in the last 6 months. This could be because the agent specialises in lettings, or the branch may be closed. Akelius Residential Ltd - London South East does have 100 reviews, with an average score of 2.6/5 If you're looking to sell in London, you may want to choose an agent with more experience. Covering this area are other estate agents, such as Winston Crowns and CBRE Residential. However to see who will objectively do the best job selling your home, make sure you use our comparison tool.

Opening hours

Monday 8:00am - 4:00pm
Tuesday 8:00am - 4:00pm
Wednesday 8:00am - 4:00pm
Thursday 8:00am - 4:00pm
Friday 8:00am - 4:00pm
Saturday Closed
Sunday Closed

View all details

Akelius Residential Ltd - London South East Reviews (100)

Have you used this agent?

Anonymous Tenant

I would give zero stars if I could. Not only have they generally been slow and unresponsive in dealing with issues, but they've now partnered with JustPark, meaning that anybody can rent a spot in our private car park. We were already having trouble with security, and now they're letting more people in. Everybody's car insurance has gone up, we get drunken groups throughout the weekend nights and if parkers have any trouble with the gates, they blame us, the residents! We had one wandering around at midnight on Sunday banging on doors.... Read more

27th Jun 2022 (1 year ago)

A Owens

Disgraceful company. Will have you living in illegal housing if they can save a few quid. Do yourself and your mental health a favour, don't rent from Akelius.... Read more

15th Dec 2021 (2 years ago)

Costa

Firstly, would like to thank Anthony, Naim and Julia for the smooth tenancy process, answering questions effectively and quickly, overall, a professional experience. Cotton Lofts has been an excellent experience, and I am very happy with the quality of the flat, building and area. The flat has exposed brickwork, wood flooring throughout, high ceilings (10ft), modern bathroom and modern kitchen; including dishwasher, washer/dryer with plenty of storage throughout.... Read more

2nd Dec 2021 (2 years ago)

L Mills

PLEASE READ: I WISH I READ THE REVIEWS BEFORE I RENTED. The flats look nice but after living in them for 3 months you'll regret moving there. Counting down the days to move flat. UPDATE: They replaced my washing machine after having someone out to fix it twice. They replaced a £1000 washing machine with a cheap bottom end one (Please bare in mind I rented the flat with the honor that I was receiving high end white goods) it's extremely loud and does not wash my clothes properly. But hey-ho, after two weeks they did sort it... :') Current tenant, nice flat - shocking aftercare. Left without a washing machine for 8 days now - they cannot cover costs of a laundrette until after 2 weeks. Meaning I'm left without clothing and a clean towel for 2 weeks. After paying £1200 to live in a very small one bed flat, I'd at least have expected this to be resolved within a week. What would happen if my oven broke down? Would I be expected to pay for takeaways for 2 weeks?... Read more

17th Nov 2021 (2 years ago)

A Lievano

I’m usually not a person to leave any type of bad review however in this instance and almost 4 whole months of begging I have no choice. Akelius have made my first moving out experience a more challenging one than it should be. Back in July my studio flat flooded due to the severe rain & a problem with the building pipework, lucky for me this managed to happen twice in the space of two weeks!! And what did Akelius do about it? ABSOLUTELY NOTHING! Streamline told me to send pictures about 3 times which again resulted to nothing. My whole flat was covered in mould I was promised a dehumidifier and nothing. Due to the mould I ended up being severely sick for about two months and I expressed this to Akelius and streamline and again nothing! And to put the cherry on top because our hallway had also flooded we have a severe case of Drain flies which is not fun! They enter your house as soon as you open your front door. Again I was told to send pictures and shock nothing has been done. The only way I got a response was when I threatened to withhold my rent and then they eventually stopped replying. If you want a good remting experience please don’t bother with Akelius as long as you pay your rent they don’t care about what happens! Sadly for me they are the landlord of my building. I’ll attach pictures of the flies, damages & the law so you can all see????... Read more

10th Nov 2021 (2 years ago)

Anonymous Tenant

Decent marketing and renting process, but the main goal is to sell and let you property, then Akelius doesn't care about you and your problems. I'm currently waiting for 11 months to fix simple issue. Support line will suggest engineer visit in weeks even you ask for urgent help. You never know if you get any replies or help from Akelius. There is no transparancy and nobody can explain how their "support" works. I'd reccomend to avoid any contact with this company. Othervise you won't get decent help or even advise in a case of issues.... Read more

8th Nov 2021 (2 years ago)

A K

I have been a tenant for nearly one year. This Agency is the most unprofessional agency I have ever experienced. I moved in on January and around May I have had bugs in my shower. Despite contacting them numerous times, They always made an excuse, claimed that they have contacted pest control. It is now November and I have heard nothing. My glass heater completely broke and I called them the following day and an engineer came and took it away. This was 3 weeks ago. Since then, I have sent an e-mail, called several times to be told they will be in touch with me. They have not been in touch with me at all about this issue, only regarding my Rent. Because Money is all they care about. So disgusting how you treat your tenants and looking at all these reviews I guess I am not the only one. Right now, I have emailed them regarding this again, but for now I do not recommend Alkelius.... Read more

8th Nov 2021 (2 years ago)

D Uppal

I had a viewing for a flat but the agent, Joshua never turned up. Tried calling several times but no answer, he was simply just ignoring my calls even after confirmation via email of the viewing. I tried to call after an hour and an immediate response! Goes to show how much they respect and value your time. No apologies and no follow up. Please avoid them at all costs.... Read more

14th Sep 2021 (2 years ago)

K Gaba

It's a scam. Please report them on google and if you get a chance on Zoopla as well. Agent didn't turn up for the viewing and did not pick up the phone either. When I called the office, it seemed like this happens a lot. Should have read the reviews before making a booking to view the property.... Read more

14th Sep 2021 (2 years ago)

A Cla

A bad experience ! I wish to terminate the contract ASAP ! There hasn't been ONE positive thing for this company! We moved in 10 months ago and reported an urgent maintenance issue - bathroom radiator plug has exposed electrical wires - after 10 months no one come to see it and fix. I do not explain how the certificate of electrical safety passed with such a large defect? They chase you very quickly as soon as you delay a payment- but for all the rest poor professionalism and lack of response . You never know to who you are taking about as they hide behind "Akelius" name. I'm not surprised that this company has such a low stars. We requested our blinds changed for obvious reason, and of course they rejected any liability. Number 1 to make tenants upset and frustrated. I can only imagine the nightmare at the end of our tenancy to get the deposit back from these guys!... Read more

18th Aug 2021 (2 years ago)

J Carter

Just a terrible company. We were there for 9 months and that was 9 months too long. You'll get ignored on the most part unless you pester everyday. The simple fridge issue we had was never sorted from day 1. Example - Meters are locked in outside cupboards and we all had keys. Akelius updated the locks and when we asked for copies to read our meters they said "as landlord's it is not something we would provide" they then decided we could have one if we paid for it. An agent let himself into our flat without any previous agreement and conducted a viewing. Neither of us were in and he was showing someone around our home taking pictures, it was only because we had to install CCTV that we found out otherwise we would never have known. Getting the deposit back starts after 20 days of leaving so you'll be waiting for that for a while as well. The parking a shambles, too many permits for the spaces available and even if you have a permit, you might get a ticket at 3am and they they'll threaten you with court. Do yourself a favour and rent from an individual or agent, not a company with £350m of property because you really don't matter to them.... Read more

20th Jul 2021 (2 years ago)

A kazim

The worst real estate office I deal with, as they do not respect the tenant and do not appreciate humanity. They treat you badly. I warn you about them. Their first and last concern is money. And They lie... Read more

15th Jul 2021 (2 years ago)

T m

writing a review to thank Akelius Residential and its management and maintenance team . Anthony and Hyrije and specifically Oliver , who helped me a lot to find a flat and adapt it to my needs. This Company is the best property management I have came across in London. Very Professional and considerate. Thank you.... Read more

23rd Jun 2021 (2 years ago)

Z J

flat was nice looking however at the end of tenancy expect them to take your money for no reason. our hob fan broke and they said they'd send a replacement but we were without it for the last 3 months of tenancy. they charged us for cleaning fee (which we paid professionally for and showed proof) but worst of all they charged us for things like chips in paint and scuffs which is under fair wear and tear? we needed the money so didn't have time to wait and take it further but it is completely unfair and abuse of power never have we ever been charged for anything like this in previous rented apartments. don't recommend... Read more

19th May 2021 (2 years ago)

A Demi

After a complaint and a bad review, I must admit that I received a call from Melissa - who has promptly actioned all the outstanding issues. She has been very kind and professional, taking notes of all the issues and proposing a solution straight away. Thank you!... Read more

30th Apr 2021 (2 years ago)

Performance stats

% of asking price: We cannot show these stats publicly. To view these, you'll need to create an account.
Average sale time: We cannot show these stats publicly. To view these, you'll need to create an account.
Fee: We cannot show these stats publicly. To view these, you'll need to create an account.