Rohan showed me a couple of properties near St Johns Wood. He was very professional, kind and helpful. He spends time to listen to the needs of prospective tenants instead of trying to get rid of them as quickly as possible like most agents would do. I would truly recommend him as a letting agent for anyone looking for a property in that area.
Worst experience ever. I rented a flat from dexters and on the day I moved in I discovered the windows were broken. It took them 3 months to get them fixed. Worst of all this was during the winter period. Their excuse was the landlord wanted to send his own contractor. They are over protective of their landlords and are extremely careless towards the tenants. Dishonest and deceptive team I do not recommend this agent to anyone. As you can see from the reviews they only acknowledge and reply to the good reviews and ignore everything else. Dishonest! Please see allAgents.co.uk. So many people with similar stories. 2.6/5 below average rating!!
We had a very positive experience with KFH, particularly with Daniel Murphy who was extremely professional, helpful and responsive throughout the process. He helped us in communicating with the management company of the flat we wanted to rent, was very timely in his responses and supportive. We would highly recommend these estate agents!
Appalling service. Booked an appointment to see a flat, which they confirmed in writing. They didn't show up on the day/time agreed and when called said the flat was under offer. They could have told me and stopped me wasting my time, but they decided against it. Second time it's happened as well.
My husband and I would highly recommend KFH in West Hampstead. Thanks to their brilliant Lettings team, we were able to find a lovely family to rent our property in a very short period of time. Everyone in the team was a pleasure to deal with, quick to respond, professional, informative and ensured every detail was taken care of. Wishing all of the team continued success.
We were able to rent a property through this branch. The property was made available on the correct date as per our requests and the staff were very friendly.
However, it was a very unorganised and unprofessional process and we were charged fees that our previous real estate did not charge us. We weren't given information about the property even though it was requested.
Parth has surpassed expectations and delivered excellent customer service. We are yet to buy a property through him, but it looks like he won't rest until he finds us the perfect property for us to invest in. I look forward to the day I can say he found us the perfect property. His tenacity and perseverance have been highly appreciated and would definitely recommend his services to everyone I know.
Shocking agent. I called 4 times to view a property and heard nothing back. I emailed via the website and still nothing. I don't understand their customer service. V.poor
I've worked with Gina O'Connor, who's a real estate agent at Savills St Johns Wood and I could not have asked for a more competent, well-informed and committed agent. As soon as I made an offer on a property, she was very effective in moving things as fast as possible (in terms of the admin, legal and logistics involved) and she kept to all the conditions I had - which is not very common in this industry. Gina is also very knowledgable on St Johns Wood properties and took the time to explain to me the in and outs of the district. Gina has also been very accessible and approachable about queries I had throughout my tenancy which is crucial for any tenant in London.
In summary, as someone who has dealt with numerous real estate agencies throughout the years, I could not recommend Gina highly enough for any would-be tenant in St Johns Wood.
Their service is fine and their team members very nice. However, I found their contract very one sided and on top of it , a contract that should facilitate only two parties (landlord / tenants) has many clauses that aim to benefit savills. I would avoid renting from them if I would face an option of the same property with another estate agent.
Although we ended choosing a property offered by another estate agency, wanted to recognise the good work of Knight Frank Belsize Park. All professionals we had the chance of dealing with were kind, helpful and provided excellent advice during our search, in particular Poppy Archer. She did a very good job taking us to really good properties, in line with our needs. Thank you very much.
A very well organised agency. Quick to find tenants, highly professional throughout.
Chanel Rodriguez in particular has been excellent and a pleasure to work with.
I can most definitely recommend.