Thank goodness for Warren. A really friendly, positive and efficient approach despite lots of hold-ups further down the chain.
I dealt with Bristol road Gloucester branch in my purchase of a property in hucclecote.
At the start Jodie was very helpful, answering my email questions daily and providing great customer service.
As the purchase progressed on there was a land registry title issue with the garage in my purchase.
Basically Michael Tuck incorrectly marketed the property.
The title for the garage wasn’t under the current owner, so this delayed things by 5 weeks. This should have been checked and picked up by them at the start of marketing the process.
Jodie then felt she couldn’t deal with me anymore for some reason, so pasted me to her colleague Warren. Again he was very nice and helpful for a period of time before stepping away.
Chased and dealt with things myself and finally got my keys 6 months later. Would never deal with these clowns again.
Can not express in words how fantastic this estate agents is. David Pike in particular made my purchase much less stressful and he was a delight to talk to. Moving can be a particularly stressful ordeal as it is but David made it pain free by keeping in contact and going the extra mile! Even in his own time! Can’t recommend them enough. Massive thank you to David, can’t wait to use them again once our renovation is complete! Thank you again!
Disgusting service. Unprofessional and not trained. DO NOT USE THIS LETTING AGENCY THEY WILL NOT LOOK AFTER YOUR PROPERTY
We have four properties in Abbeymead for rental and Michael Tuck Lettings have been acting as our agents since we started in 2008. They are an excellent company, who look after us very well indeed, as well as taking a fair and responsible approach to our valuable tenants. Special regard must go to Kurt Swanborough, the lettings manager and his team. The staff at Quedgeley Head Office are also helpful and professional, as well as all aspects of the repairs and maintenance teams.
It has been a pleasure to have such professionals backing you up in what could be a challenging business and we would highly recommend their services.
Terrible communicating, no feedback, no answer to voicemails. Not adhering to agreed plan. House didn't even show up on search, which may explain one viewing in two months. Arranging non qualifying viewer. Fees 25% more than other estate agents. Complete waste of two months. Came back with,, it's too expensive, well it was their valuation.