We have been renting a flat with Complete for a bit more than two years now.
They are excellent agents, but we would like to say a special thank you to Joana F. who has been our property manager for the past year.
Always approachable and responsive, she is a great professional and an asset for Complete and hence one of the reasons we will happily continue our tenancy with them.
My family can’t be more thankful to her great services and communication.
Beware ! Worst Letting Agency!! poor service, never reply back on time or call back. They even don't pay deposit back after even 10 times follow up. Let me explain in details.
I was tenant at Nova house slough property managed this agency (Property Manager - Rebecca Snow). I've checked out on 23 Dec 2016 and even till today they have not paid back deposit . I've called them 10 times , Every time reception will note down details, will assure call back from Property Manager. She never calls back or sends email communication. Be aware!! They are good till agreement done then worst.
One of the best letting agencies I have used. Reliable and staff attended to issues promptly and efficiently
Worst agency ever. I was tenant and they provided a really bad service. they never helped when requested. They never answered calls or emails and it was not only regarding to internet. They always forgot when the cleaner had to come and we had to remind them and they always had excuses for that.
I have been with myletz for 4 years now and i've never had an issue with them. When I lost my job and had difficulty paying the rent they were understanding and helped me. They respond to any issues quickly and are always professional.
Flat was full of problems, they were never sorted apart from the shower which took them 4-5 visits Under a year to fix the shower(different plumbers/repairmen every time) after every visit assuring that the shower was fixed and there would be no more problems. Left without a washing machine for months, couldn’t tell me who my electric/water suppliers were. Very unrealistic in terms of payments, Would not recommend, not having any problems with my new landlord/agency.
I am a Landlord and have used Right homes to rent out and have used them to sell my flat. They have given and exceptional service on both occasions. I would strongly recommend anyone looking to sell or rent their property to use Right homes.
I am a Landlord and have used Right homes to rent out and have used them to sell my flat.They have given and exceptional service on both occasions. I would strongly recommend anyone looking to sell or rent their property to use Right homes.
The best agent I have come across. Very helpful and efficient
The reason i gave 1 star to this agency was the unprofessional way me and my boyfriend were treated. We were interested in renting a house, gave them a call and arranged a viewing. We loved the house, however there was a bed in the living room which we asked if it could be removed before we moved in, and Simon (the agent) said yes. So far so good, we paid everything we needed to pay for and on the day we were told we could move in things started going really bad. We go to the agency to sign the contract and get the keys and when we get to the house the bed was still there, the heating wasn't working, there was no electricity whatsoever.... Worst of all, Simon was at the agency when we signed the contract and didn't even care to bother telling how the house was. Also I found out that the electricity meter was on my neighbour's lot! So if the power went off or something and the neighbour wasn't home, I would have to sit in the dark and wait for them? I felt wronged. When we went back to agency to complain about how the house was, one of the agents started laughing! Also the landlord was a joke, didn't care about us at all. We asked several times if he could go to the house or send someone to fix everything so we could move in and he would just throw us a date and do nothing. Just empty promisses.