Are Almond Property By Sue Taylor Right For You?

Poor service to tenants. There were many issues with the flat that should have been sorted before we moved in. They did help sort the issues out but with a slow start and not good at communicating. I wouldn’t recommend them for both tenants and landlords.

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Although Sue was brilliant who showed me around, Arrangement of my viewing was unprofessional and I was made to fit my schedule around theirs even when I had originally suggested an appointment time which they replied to initially.

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If you are buying, selling or renting your property in the North West, Almond Property by Sue Taylor is a proactive, responsive, freindly and professional property agent, and a hidden gem amongst the others in the north west property market.

Unlike complacent high street agencies, Almond Property does not prioritise fancy offices, they prioritise their clients and go about their work diligently, without fuss and communicate updates as they happen, without you having to chase them!

Almond Property listed my property and received enquiries within a matter of hours. After arranging immediate viewings they secured a new tenant, all within a12 hour period - something another high street agency failed to do in 5 weeks!

I also discovered that Sue Taylor has been involved in the North West property scene for many years and is incredibly well respected.

I'm so glad that I chose Almond Property by Sue Taylor as my letting agent and recommend you do too.

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This company has not met the protocol of what professional letting agents do. Since ending my tenancy I have been Working for a letting agents myself, so I am now fully aware of how incompetent this place is. They did not notify the energy companies once we left the property, we closed all our energy accounts and paid our closing bills. We have now been provided with a debt collection letter for a time period we did not live in the property, as of course almond properties have not made the energy companies aware that we were not in tenancy at that time!! And to top it all off they need to ‘dig out’ our tenancy file ???? because we need to show proof to the energy company that we did not live there at the time in question. Needing to dig out a tenants file is unprofessional and makes me highly concerned about the way in which my personal information is being stored. This company is unorganised and extremely incompetent, all they are interested in is being paid every month - which reminds me of my last rental payment, I paid a week before it was due and then I got voicemails and missed phone calls hassling me for rent, until I told her to check their bank account, low and behold there it was!!! Embarrassing much? Now we are being threatened with a £500 plus debt payment!! Sort this out almond properties or I will certainly be taking this further and will make sure you are portrayed as a useless letting agency. Good luck to anyone who uses them.

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Hopeless - set up 2 appointments to view an apartment taking leave on two separate days. Agent was late and we waited 30 minutes to be let in apartment. Landlord forgot the viewing was on but would have expected this all to be confirmed again prior to having us out especially when he didn't have keys. Asked us to come the next day which we did. He has spoken to the landlord but when we arrived couldn't get in as she had let it out on Air BNB. Again when talking to the landlord you would have expected to have had this confirmed? Agent just shrugged shoulders and said not my problem. It is mate it's your job. Said would call back with a new time and never did. If this is reflective of the service you'd get with them as landlord and agent it didn't fill me with any confidence. To sum up my experience "hopeless" doesn't do it any justice. Don't wast your time or annual leave with these novices.

Third Party Review - this review has not been verified by GetAgent.

Hopeless - set up 2 appointments to view an apartment taking leave on two separate days. Agent was late and we waited 30 minutes to be let in apartment. Landlord forgot the viewing was on but would have expected this all to be confirmed again prior to having us out especially when he didn't have keys. Asked us to come the next day which we did. He has spoken to the landlord but when we arrived couldn't get in as she had let it out on Air BNB. Again when talking to the landlord you would have expected to have had this confirmed? Agent just shrugged shoulders and said not my problem. It is mate it's your job. Said would call back with a new time and never did. If this is reflective of the service you'd get with them as landlord and agent it didn't fill me with any confidence. To sum up my experience "hopeless" doesn't do it any justice. Don't wast your time or annual leave with these novices.

Third Party Review - this review has not been verified by GetAgent.