Firstly we would like to thank George White for finding us our dream house. He has been extremely helpful , friendly and honest. I can't recommend Elliott and Smith enough :) Thanks again.
They may support the seller but not the buyer at all.
Very shady agents who hide a lot of information from the buyers, seems like if you've got a dodgy place to sell these are the guys for you. Buyers beware!
First Class. My faith in Estate Agents has been restored. They are worth every penny and more of their commission. If I have called them for help or advice, they are more than happy to help, and if I leave a message, they always call me straight back. But more than that, they were calling me with updates and chasing other parties without me having to request. I can't thank the team at Fenn Wright Chelmsford enough for their help and support. I would recommend them to anyone. They are outstanding.
Rented accommodation through Fenn Wright, great at the beginning. When it came to the end of tenancy, nightmare, was given incorrect information several times. After being put through to 3 offices across the UK I am still awaiting for the actual responce.
We really appreciated all the effort from Williams and Donovan (Hockley) throughout our move. We put our house on the market and it sold within 2 weeks! We couldn’t believe it. All throughout the sale and purchase process the staff at W&D (especially Denise) were superb. They kept me suitably informed and when we had little snags (as there inevitably are) like a last minute request to change a completion date on the exchange date, to quote Denise, she “stuck her pointy shoes on and put her foot down” and completion happened on the originally planned date without a hitch! I would absolutely recommend them!
Dreadful , rude and greedy , my advice is use anyone but these
Brilliant service so far! Couldn't be more helpful and accommodating. Susan who showed us round the property we have applied for on her day off, and even came back in the same day to show us round again. All staff I've spoken with have been fantastic!
Avoid this company, if you are looking for a rental via this company DON'T. How they can call themselves a property management agency is a joke. We had to live in a property for over 6 months while issues with damp, dangerous structural work not being carried out after numerous requests which were ignored and when they were carried out (poorly) we had to wait again with more disruption with the work again not being done to a decent standard. Very disappointed with their service.
I have let my flat through Barretts for the last 12 years and would never consider going elsewhere. I have found their service to be competent and professional with a team of very friendly staff supporting Carol and Matthew Barrett.
They understand the business from both a landlords and tenants perspective, deal with problems that arise from time to time efficiently and I've found them always available for advice if needed. I recently had a tenant dispute with the Tenant Deposit Scheme which was handled on my behalf by Carol Barrett and achieved a successful outcome.
Do not go anywhere near the agency if you are a landlord! The Tennant they found for us totally wrecked our property and gone all over our beautiful 4 bed house with bathroom paint to patch up the damage when moving out but the agent didn't even fight our corner and left us with more than £3,000 out of pocket to put it right. New Tennant was shocked that they sided with previous Tennant after seeing such mess. And to finish it off they had the audacity to phone us asking for reference. Absolute disgrace!!!
Please allow us to disagree with your response to my review Barrett Estates as even though you did not manage our property you still DID get involved in our dispute with Tennant and after seeing the shocking state of the property still sided with Tennant.
Excellent service from start to finish, I rung up after seeing great reviews and was amazed how easy they made it seem. My business has now sold thanks to the team at Hilton Smythe and I can enjoy early retirement. I will be recommending you to others I know.
Was just told on the phone, that they were out of my league! Then he hung up, all because I questioned the 5% selling fee. However, after the company reading the review, they called me up and apologised. Well done! Apology accepted!