The team at Barnard Marcus Streatham have been amazing from start to finish. Helped me sell my house within days of it being on the market at a higher price that it had been valued by others. They have gone the extra mile to help me buy within Furzedown and have supported me throughout the whole process - updating me on a daily basis. Nothing was too much trouble for James Byrne and his team. Couldn't be happier!
Tried to rope me into a 3 year contract, and pay them over 7 grand, just to find a tenant. When I spoke to the tenants they did the same to them.
Told me that the tenant had all their own furniture, I throw out furniture. When I spoke with tenants they had bought furniture as the agent had said no furniture included. The property came with parking space, the agent told the tenant it would cost them extra. They charged the tenant £1000, plus referencing at £180 per person (there was 4 of them).
On the day of the move they still had not sent me contact details, info to fill out my tenancy, or info on their reference checks
Everything was done very quickly and efficiently. Monika had selected two different flats for us and we loved both. The hardest was to decide which one to choose! But Monika has been of great help and we love the new flat! Thank you!
It's been two months since we've moved out and we still didn't get the deposit back!!! Blood-sucking leaches!! Think 3 times before renting from them
I recently let a property through another Countrywide agent and Anton was recommended to me to let my flat in Norbury. He and his team have been fantastic throughout and I can’t thank them enough for all of their hard work.
I used them few times but not happy at all. For rental they rented my flat to another agency which I was shocked when I went to the flat and the tenant told I rented the flat trough another agency like a rent guaranteed agency.
The manager Danny is very rude guy and with really high temper and wonder how come they are still in the business.
Both lettings manager and his staff were very helpful in our search for a temporary home. They were honest in what they could find for us in the limited time we had to play with and efficient. Hopefully we won't be in a similar position again but I would use them again if the situation arose.
Pleased with the overall service at SW16 Estate Agents and would recommend them to anyone looking for a good service.
Whatever you do, if you value the well-being of your life and the safety of your home and money stay away from these scandalously bad, rude and extremely unprofessional "estate agents".
They are the worst, most unprofessional and arrogant estate agents I've ever encountered. They don't tell the truth, they don't reply to your queries properly, they treat their clients appallingly to the point of entering a flat repeatedly without even first bothering to give notice.
Their reviews here on Google are laughable. Just look at the times that the reviews were posted and look at the reviewers - almost all of them who gave 5 star reviews have only ever reviewed one company - SW16 Estate Agents - on their Google accounts. It doesn't take a genius to work out what's happening here, I'm only surprised that Google haven't cottoned on to this.
In short - STAY AWAY FROM THEM IF YOU VALUE YOUR SANITY.