Scott and the team were very professional through the process. He advised me to take a different approach on the marketing strategy, which worked perfectly. His constant chasing and progressing of the file was outstanding and made the sale go through.
Tried to illegally demand that we pay a deposit to the estate agent (I.e. Not the seller). When we refused they threatened to not pass on our offer to the seller. Had to get solicitor to explain to them this was breaking the law. Seem to be completely clueless money grabbers.
I have rented a property through Georgie Grayston she was very professional friendly and made it a very easy process for us!
If needed to rent again we would definitely go to her again!
Very poor service especially from Nick Hardy - wouldn't recommend this agency to anyone. We have rent out a fully furnished one bedroom flat which came without bed because of a misunderstanding. Lots of issues like toilet not functioning and rats in the attic. Stay away
The best! Determined, hard working, effective, energetic and most of all, decent human beings. These guys changed my cliched opinion of estate agents.
Very biased towards the landlord side of things - agency completely vanished once we'd signed the rental agreement, refusing to offer advice or even be responsive to contact.
Furthermore, ridiculously uncooperative and unwilling to follow up with the landlord on (legally required) repairs, perhaps out of fear of losing a client.
Maybe recommend if you're a landlord, but as a tenant the experience is piss-poor.
My managing agent (Yasin) is really helpful and trustful. I am highly appreciate his work efficiency. Yasin quickly recommended a nice flat for me with reasonable price and the room just looks as good as in the photos. Highly recommend!!!
Total scam. Worst ever experience. Avoid at all cost.
Was told "first come first serve". So viewed the house and agreed a price. So my mate & I sat down, signed everything, asked this Yasin guy to give his bank details so that I could transfer the deposit.
He gave us a bank card, told me to use it but then took it back straight back after I wrote down 2 numbers. Yasin then pissed off to show lots of other people the flat and was just stalling. He left us in the kitchen of that flat for more than 10 mins and kept saying: " bruv! Won't be a sec brah. Will give you the details now"
Ofc, Yasin then came back to the kitchen after a while and then looked genuinely puzzled: " Brah, I'm in a dilemma, this guy over there is offering me £10 more a week... Blah blah blah," He then continued to threaten us," Guys, you didn't get it. Yes its first come first serve but you didn't sign the contract yet!"
Well I am so sorry I had to bloody wait for 15 mins for you to give me the bank details.
If you wanted to make it like eBay bidding it's fine. But it's doesn't take a brain to work out you shouldn't advertise it as " first come first serve".
--------In response to their reply-------
I'd say if you scroll down to see other negative comments, their combacks were always "false review". Says it all. Of course they don't have records of us being tenants because we didn't even get to sign the fuking contract! They offered the house to someone else because they bid £10 higher pw, even though we came to view fist, were told "first come first serve" and were indeed going to sign it first. If they didn't even bother to read the my comment and just decided to call it "false review", then one really wonders how much they had to hide and how incapable this agent really is.
We had a fantastic experience with Hastings International! Luke Hewens was a pleasure and found us exactly what we were looking for. The best estate agents we found from dealing with many in London - everything is transparent and honest when working with them. Would definitely recommend!
I have been a tenant with them. They were really a poor managing agency. Very rude, prone to take money from you and blaming you for anything.
Unfortunately when I became a landlord, I had the weakness to let them rent my property because I was short of time.
They are absolutely incompetent. They have charged me for some safety work which has never been done and it took me 6 months for them to recognise their mistake and to give me the money back.
They are very poor responders to email or phone call.
The worst came when my tenants wanted to move out. They have lost the set of keys they were holding so no prospective tenant could visit the flat.
They don t organise the inventory check out for you which make it very stressful for a landlord living abroad.
Now they want to give me back my deposit 3 months after my tenants have moved out to make sure that they have sufficient fund !
Tenants and Landlords, don t use Hastings International in London.
They are completely incompetent and unethical.
Eriselda helped me find the perfect place. She was fast, helpful and friendly, making the whole process an enjoyable experience. Highly recommended!
I worked with Max and Rachel to rent a flat. Both Max and Rachel were very nice throughout the process. A lot of paper work was involved, and one time they stayed even after their normal office hours to do the paper work and get us the move-in date we wanted.