Chancellors Notting Hill mainly list properties in W2, W11 and W12. Over the last 6 months, they've listed 9 properties, with 11 currently on the market. Most of the properties listed are 1 bed/studios. They list properties for sale on Zoopla and Rightmove.
Tried to rent a house they took 6 weeks to finalise anything . They kept losing the paper work and i had 4 different members of staff within the time i dealt with them as staff had walked out. They werent professional and there quality of service was quite inadequate. I ended up having to pull out as the lanlord couldnt be reached and chancellor's never kept me informed unless i called them.
Third Party Review- this review has not been verified by GetAgent.
16th March 2020
Avoid them at all costs!
Their business model for advertising properties for sale is, go see the seller and convince them they can sell the house for a higher price than other estate agents as they have sold a lot in the area, win the business and then just a week and half later, get a team manager from the head office in Bracknell to lower the price as there are not enough viewings and it keeps going on and on. Don't be fooled by their proactiveness and speed to get you on the market, that's literally all they care about (The 1 star is for that). You will only get viewers who are never interested to spend anything close to what you have advertised it for, ending in receiving constant feedback from viewers saying 'They feel they could secure a property larger than your's at a better price'.
To top it all off, they managed to loose hold of our only buyer, who gave an offer, which we eventually accepted (on the same day) and we were being mis-guided by saying they couldn't get hold of the buyer, whereas we found out that Chancellors never followed up with our buyer, so he ended up buying few other properties, being an investor.
14 weeks into a 16 week contract with them, I felt this was just a waste of time and lodged a complaint with their Directors and to their head office and requested to stop all services for us, which they did eventually after another few round of email pestering. It has been more than 2 weeks now and I haven't heard anything back anything regarding the complaint, except for a complaint acknowledgement email and the head office saying they are 'investigating' call records.
Unless you have lots of time to spare and don't mind dressing up your house for viewers who will never make you an offer near to your asking price, as they are never intending to buy a house around that price, which I believe none of you would been keen on, stay away from them. Absolute cons!
PS: To put a contrast into the whole aspect, we ended up going with Bairstow Eves and they sold our house for 99% of the asking price and in just the third viewing. This is how quick things could have been done!