Fantastic local, friendly professional estate agent. Great customer service. Nigel, and the team offer advice to sellers and buyers with no commitment. They offer free personalised valuations on weekdays, evenings and weekends. Very good professional photos and brochures. All for one competitive fee with no hidden charges. Would definitely recommend them to anyone on the North Wales coast.
Estate agents helpful will work with you and support we're support is needed.
Terrible service received by a representative of this company. I would give no stars if that was an option. Ignored an email to view the house, then I chased it and got an appointment. Was very abrupt tried blindingly obvious sales techniques that were laughable. Told me It was going to Auction if no offer was made by the end of the week, told me the owners wanted it sold within 4 weeks, I did make an offer on email, proving I had the finance in place ( As I was told to). didn't even get a reply. Worried because I sent my passport and bank statements and was told he had received it - God knows why he didn't acknowledge it, was very unprofessional. Considering I was told it had to be sold within four weeks, and an offer had to be made by the end of the week, it took 2 days short of 4 weeks to decline my offer. This I was only informed of because I chased them. I raised my offer by email - Again no reply so I called to confirm receipt to which I was told someone made an offer the day before which was accepted. Funny how an offer was accepted so quick when I was told it was a company that owned it and they always took up to 4 weeks to rely. Asked for code of conduct and complaints procedure as it felt very very dodgy - Obviously no reply. Awful company - Stay away
Robbie Howarth has rented my property for several years. I decided to pass the management to them to take the pressure from me. They have found me quality tenants each time. They are a professional agent who I would highly recommend.
Rentals - pretty rude & customer service is poor. If I sold my house I wouldnt use them because of how I was treated with wanting to rent.
Excellent service and very professional staff, would highly recommend you use this company.
A Google User
My advice is don't rent a property through this company. They're fine when they're collecting your rent every month but as soon as you need any repairs doing, they loose the ability to communicate in any way shape or form
We used the East Midlands representative to place a value and construct the brochures to sell our business and then our sale was managed from their head office. They were helpful and proactive throughout and got the job done very professionally, with little involvement from us. We chose them based on their no sale no fee approach which we liked.
Was just told on the phone, that they were out of my league! Then he hung up, all because I questioned the 5% selling fee. However, after the company reading the review, they called me up and apologised. Well done! Apology accepted!