Great agency that cares about their clients. Very friendly staff with positive attitude that reassures you are in the right hands. Highly recommend!
Chestertons in Camden have been incredibly helpful with helping me to rent a flat. Chestertons in Islington have been great too for renting and buying. I have never felt like they are trying to pull a number on me. How often can you say that when it comes to the property market!? So why 4 out of 5 stars rather than 5? Gentle nudge: I think the cots of a gas safety certificate needs to come down...
Very good service and friendly staff. The moving in process was very easy and extremely efficient. Kishan and Tanya have made our lives easier by speeding up the process and being reliable points of contact.
If you are student, avoid this company at all costs. They will leverage the fact that you know little and pressure you into making terrible decisions.
We were first in contact with Nicola who seemed very nice at first and very helpful, and reassured us that while putting down a holding a deposit of £1,300 "If both parties do not reach agreement, you will receive the full refund".
She sent me the contracts and rushed me to sign the document ASAP as the property could go within a day, and I missed the detail that only if landlord declines offer, then we can get our deposit back. Signing an original contract all of the sudden she calls back saying landlord has made a mistake on putting the wrong price.
And we negotiate for a middle ground which the landlord DECLINES. Then all of the sudden Nicola goes out of her way and accepts an offer from landlord without our consent. We go to sort this situation out directly to their offices meeting Nicola and Anthony, who give us some extra deals and make us feel like idiots, saying that they're already paid extra to landlords and that we're being a pain.
We eventually accept and mistakes happen on our behalf, but after we accepted that we've lost our deposit and we inform we no longer want to partake in any deals. They would not stop ringing or offering us deals through emails and constantly trying to use our already invested deposit to emotionally leverage us into more terrible decisions. It took a "strong" email from me to finally stop them trying to get through.
Their strategy is to manipulate and pressure students into shoving their deposit, so that when they realize it's a terrible decision it's too late and they have to grudgingly take the offer.
Mike Horton was extremely helpful and just an all round nice guy while we looked for our new rental. Although we didn't end up getting our house through foxtons, dealing with Mike was always a pleasure, I can only hope my future experiences with estate agents are as good as this one.
We have had the worst possible experience here. We were warned against working with Foxtons but were new to London and didn't think it could be that bad.
Once they had our deposit we pretty much didn't hear from them anymore to the extent that when the landlord went back on several clauses in our contract Foxtons tried to wash their hands of it by claiming that it was a misunderstanding! A signed contract for which they charge a hefty £420, and they will not take the trouble to enforce it. They will lie (I am looking at you Narada) and make any promise just to get you to hand over your deposit.
Of course we left that place double quick. It has now been 3 weeks and there is no sign of our deposit coming back to us yet. The inventory check is complete and it found no problems at all, new tenants have moved in as well. But no one from Foxtons is available to let us know what is going on and when we will get our deposit back!
Poppy Archer and Orly Lehman provided a fantastic service for the sale of our house in Belsize Park in a certainly unpredictable market. Communication was excellent throughout the process and this professional team made sure the transaction went smoothly. All in all we are extremely pleased with the service provided and would highly recommend the team at Knight Frank Belsize Park.
A very well organised agency. Quick to find tenants, highly professional throughout.
Chanel Rodriguez in particular has been excellent and a pleasure to work with.
I can most definitely recommend.
We had an excellent experience buying and selling with David Astburys. Toby was professional, helpful and responsive. He kept us well-informed throughout the process and managed a few tricky issues as they arose, helping our sale and purchase to go through smoothly. Would definitely recommend.
A great experience, an estate agent delivering a 5 star service. Considering the potential hurdles and issues at every corner when selling your home, George and the team at David Astburys worked seamlessly. Toby, our day-to-day agent was personal and efficient at every stage to help us reach our desired terms. Professional to the last, I would recommend these guys in a heart beat.