Are Apple Properties South East Ltd Right For You?

I let my flat through Shores (firstly when they were called Apple), for over two years now, when I moved abroad. It has been a truly horrible experience. I was assured I could leave things to them while I was out of the country, but the communication is so bad I can't ever relax and I simply don't receive predictable, regular rents. Late and partial payments go entirely unexplained, emails go unanswered, and concerns are dismissed.
This week I was due a payment on Monday. It was over £500 short. I emailed on Wednesday to ask about it, it's now Friday evening and nobody has bothered answering me, and still no payment. This is unfortunately a common occurrence.
I resent having to give them one star. Avoid this company unless you like constantly asking where the rest of your rent is, because they won't ever tell you if you don't keep on asking.

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Can not express how disatisfied I am with this company, I enquired about a flat for a viewing at the beginning of January, I was told they would contact me as soon as they have the keys to allow a viewing (on 15th Jan), I called up to arrange a viewing as I hadn't heard from them to be told the flat has already gone, due to them allowing someone else to view the property before even calling me up. And they didn't even think any of this is wrong in the slighest. Will never deal with this company again and I advise everyone to avoid them too.

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Can't thank Sarah, Charlie and the team enough .. Were very supportive and couldn't have been more helpful with all our requirements. Wouldn't hesitate to refer my friends or family and look forward to a long and prosperous relationship

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Went in three times to get a booking to view a property and called twice, said they would contact me back after each time.

FInally given a chance to view only to get a call back saying they needed to change the time, was supposed to be a 3:30pm viewing when they called they wanted 1:20pm giving me 10 mins to get there in time to view.

Time wasters and jokers at the Shoeburyness office, called today only to be told they had taken a deposit on the property, 4 days with no effort in arranging a viewing.

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I've not had a place to call home.for myself and my 2 children for a while now. The ladies at Apple understood my story and done everything in their power to help me. I can't wait to move into my new home with my children n that I'm forever grateful. Lovely people very easy to talk to and are very helpful and caring xx

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Apple Properties treat you as a person rather than a business transaction, they guide you through the process and are always on hand to answer questions. Thank you

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Fantastic

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Although a Joker Company who gamble with other people time.

Today arranged a view at Warrior Square 4.30 pm. Had the information
before must be refurbished. Fine.

4.38 pm i got a call from the Agent it would be better to arrange another time
after the flat is refurbished.

Thats what i tell, Customers have to be informed at last?

On rightmove described as Ground floor flat, at the flat 1st floor flat to rent?

But best of all, the tenants already in the ground floor flat?

To do a good business is one thing, but not to work with false or wrong informations
and a bad Customer service.
One star had to be ticked to leave the review, but not this one is the company worth

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