Daniel Abreu was knowledgable, professional, funny and full of energy! It was an enjoyable experience not just "another viewing". Great young man
I rented with Foxtons Chiswick – so you don’t have to.
Throughout the tenancy the agency is keeping low, only coming out when they need to collect sizable sums of money for sticking a new date on your contract. But as soon as you give your notice all hell breaks loose. Expect to be treated as part of the property’s furniture at best.
The viewings for new tenants are booked with notices starting from 10 minutes and most of the time the notice is sent via email just stating the fact that they will come with their own keys. If you haven’t seen the email – it’s your problem. They book 1 or even 2 hour slots any time apart, so if you are around (or want to be), you will be waiting for a while, as they sometimes don’t even hit those slots and are late without warning or apology, or sending a cancellation email way after the time slot has passed. On one occasion the agent was so out there, she didn’t even bother checking if anyone is at the property and proceeded to open the door with her own keys not even trying to ring a bell.
Don’t forget that all that joyful experience is included in your monthly rent, which in our case was over £2200. So for that money you basically don’t own your place for the notice period (2 months for us) of your tenancy. After 1 month of this mess with sometimes 3 viewings per day we had to move out as it was impossible to be there with constant stream of people coming through whenever they please. Polite requests to give more notice and turn up on time didn’t have any effect and when we finally turned down a viewing request that was given just 2 hours in advance the agency phoned our landlord to whine about the fact that we are not giving them access to the property. And it was probably one of the 3 viewings we ever cancelled (out of 20 maybe).
We dealt with at least 6 or 7 different agents and only 2 of them were actually acknowledging the fact that people still live at the place. Others were treating it as an open house. I hope the remaining good agents find a better place to work for themselves not be associated with this bag of snakes.
I recently bought a property through Alex Jaffray at the Hammersmith office. From registering with Alex, through his suggestions of properties to view, to arranging viewing swiftly all the way through to the exchange of contracts and completion Alex was the perfect agent. Through the changing nature of the political and economic environment this year Alex has remained calm and collected and throughout the process I felt like I was in safe hands. I would recommend Alex highly whether I was selling or buying through his office
The team did a great job managing my property letting for me. They let the property at a good price, handled queries efficiently and the money was always effectively processed. The end of the tenancy was handled brilliantly and I returned to a lovely clean flat with all the services running and a thorough inventory all wrapped up. Thank you
I work for Concord London at Principal Tower near the city, and Chris at Peach Tree has been very communicative and pro-active with promoting our development to foreign investors and UK buyers. I would recommend them to anyone!
Very poor service especially from Nick Hardy - wouldn't recommend this agency to anyone. We have rent out a fully furnished one bedroom flat which came without bed because of a misunderstanding. Lots of issues like toilet not functioning and rats in the attic. Stay away
Haart lettings are fabulous!! They rented out the flat in a matter of days and got a great rent. A huge thanks to Mo and the team, your the only agent I would ever recommend.
Worst experience ever. The staff is extremely unhelpful and they could care less as they keep getting business.
Took over a month to sort out moving into our place in the beginning with no sense of urgency from the agency. Communicate was horrendous, try calling this place you will be waiting for days to receive a call. Even the agency they hired to take messages for them has admitted they are bad at calling back.
Do yourself a favor DO NOT go this agency!
A great place for the price. Really nice rooms. And you can walk everywhere. Since it's close to everything.
Disgrace of a hotel, dirty sheets, dirty bathroom. In dire need of a revamp. Rude staff.
Lack of care all round.
Politely asked for a refund for which I was told I would be called back, I had to call back two days later.
Charlie and his team have been great to work with
Keeping us informed every step of the way
Great service will use again when the time comes.
Very responsive and professional. It took me only couple of weeks to find a right tenant and the whole process was quite smooth. Look forward to continue working with Winkworth Brentford and mainly their letting agent, Mandeep, in the next few years.