Me and some Uni friends spent ages looking for a good home to all live in harmony, we were at a struggle until Brian came along and showed us the light! He was extremely helpful in every aspect! He's the best estate agent I've ever had the pleasure to meet! Thank you so much!
Don't buy or sell through either of the branches in Norwich. The level of communication is terrible. Different people call up from different branches, they don't pass the message on or put anything on their system. One guy called me up and said " you told me last week you had very little interest in your house you have on the market" i told him when we had spoken the house had been on the market for two days and I had never said that....he was so rude The only thing they push is getting you to have a mortage through them, i told the valuer i was not interested in them sorting out a mortage then a few days later i get a call from a lady saying how they could sort out a mortage for me, i said three times very firmly i didn't want them to but she didn't want to give up... They valued our house over a 125k less than the average value we received from 4 agents...... We were trying to buy a house through them, if it wasn't for the fact we had the owners email we would never have had any thing sorted. We lost the sale but only heard from the owner of the house even though he said the agents should have told me on the Friday.
The Leaders team have been excellent and gone far above and beyond what I feel would have been reasonable effort levels and politeness in their correspondence with me. Alex, Tom and Stefan were terrific and had an amount of patience that could only come from genuine care for customer outcomes. This is the first time I have dealt with a lettings agency and the service was a very positive experience.
I am so sorry to give such a bad review, but very disappointed... Not interested to install a smoke/CO2 alarm in the property until after incident in property (7 months after law changed in 2015), unable to even discuss with owner about our requests about property. After end of tenancy we made an overpayment and it took them more than two weeks to make the refund and they kept £30 for themselves out of the hole sum... not trustworthy at all..
The best estate agent you'll find anywhere. Professional and friendly and they really work hard, keeping you up-to-date at every step. We have used this firm several times for both private properties and buy-to-lets and are delighted every time. Look no further!
Just wanted to say we were so glad we had the great staff at Moneyproperties dealing with our sale as we had quite a few problems with our sale, not due to them I might add, but they were always so helpful and professional and went up and above the call of duty to make sure things came to a fruitful end. I highly recommend them.lovely staff, well done!!
My wife have been looking for a second home and we have been dealing with a number of estate agents. The best by far has been Rosie who has listen to our needs and found properties which we have been interested in and we genuinely feel looked after. Highly recommend
A Google User
If you are wanting to rent out a property then STAY AWAY from Haarts. They forgot to do an inventory and didn't sort out a leak until 2 months later when the roof came in. Appalling service!
Darren Claxton has been fantastic from start to finish. We can not thank ClaxtonBird enough. As first time buyers, we didn't know what to expect, however communication from Darren was always frequent with regular updates. They have been really efficient, helpful, professional and more than happy to help us whenever needed.
Thank you. We love our new home.
James made the process of buying as stress free as possible. Friendly, honest and incredibly patient. The best estate agent in Norwich.