We are a group of students that lived in a large property, reed residential looked after our house extremely well and their team were very helpful throughout the year
Was ignored for month, lied to by staff and given wrong information.
When I complained a middle manger seemed very helpful but this was soon passed to the Managing Director Adam Reed. He was dismissive, he called me rude and unreasonable.
This is ALL before I move in.
Fantastic Lettings team! Go above and beyond to get the Job done. Customer service was brilliant always made me feel comfortable, was updated throughout the whole process.
I would highly recommend this letting agent to anybody looking to move. Very hard working and will do what they can to find you the right property.
No one calls you back no one responds to emails they are late to appointments, just a shabby agency and very very expensive, 1st June no more agency fees no more over charging for no work.
Will be looking to use different agency after trying and trying with this lot to see some property’s
Took over two months and several ignored emails for them to return our deposits after we moved out. We felt like we had to chase them several times to get anything done, whether it be receiving an answer to a query from them or requesting help with maintenance or repair. Wholly unprofessional service showing lack of communication with and care for their customers.
My kind of food. Absolutely delicious, excellent flavour, everything is tasty, even the vegetables. The music is great and the environment is relaxing, lots very the live very music with the guitarist. Staff are friendly and it's such a nice little place.
Absolutely shocking experience - took 10 staff out for a year end meal and drinks....only thinG right (after a very long wait, was the drink!). Food took over 90 minutes to arrive (only 4 people in there when we all arrived). When food arrived it was basically charcoal - serving staff, I feel sorry for.! Hugo don't even bother replying, your restaurant was like something out faulty towers....I will upload pictures if you need proof but quite frankly can't be bothered.
I have been a tenant for about 18 years now always with Martin & Co. I have always found the staff at Martin & Co very friendly and very efficient, always on hand if I need them and I have always had a quick response to any issues raised. They always keep me informed with regards to gas safety checks or house inspections and are happy to work around me with appointment times and dates. I have never had a cause for concern in all the 18 years I have been with them and would never consider changing if I ever have to find another property to rent. Would definitely recommend.
Terrible service. As a person who lives near a property they manage. Gardens have rubbish and furniture fly tipped in them. They take forever to remove the things, if they do at all.