I’m very pleased with the service received when selling my property. Michelle Wilkins and TJ Yardley are part of an amazing team.
Their sensible approach on what is was needed, professionalism and excellent communication helped the process all the way through.
I’ve recommended their services to friends and again another excellent performance as they have just accepted an offer for their property in less than the expected time. I’m so please for them too!
Thank you and best wishes Michelle and TJ!
RUBBISH! No rent paid to me for months on end - gas safety checks not carried out leaving me liable for prosecution - spoke to my tenant who was very unhappy as well would not recommend
Absolutely excellent. Leigh and his team were professional and proactive throughout the sale of my property. They achieved a quick sale at a very good price in a very challenging market.
Can't recommend them highly enough.
I would avoid this estate agents. I would not even given them 1 star. Had the most stressful, upsetting experience ever. If you ever buying a property. Forget it. Or at least before you start spending money and energy on getting everything ready. Make sure you get them to take the property off the market. Especially if they agreed to this.
We saw a property that we liked and gave the asking price in the agreement that the property was taken off the market. We did not want to get into any bidding wars.They never did this. They never told us that someone had already viewed ir was having trouble with their paperwork. In the meantime, myself and my husband took days off work to visit banks, solicitors, meeting with contractors etc. We spent £400 on fees. Plus took unpaid days off to get everything sorted. Which we had ready for the estate agent. Only to be told a week later that someone else was now interested.
Where does that leave us. Who is going to reimburse our loss of earnings and expenses. When speaking on the phone they were despondent, rude and completely detached. I understand they are doing their job. They want to squeeze enough money out of you. However. They really played us. They were unprofessional about the whole thing. No remorse what so ever. I felt deflated with the whole experience . So we told them we were out. My love for the house went. They took the enjoyment out of us buying a house.
If you want to get on the property ladder. Avoid going to Mann estate agents in gravesend. Don't be fooled by their cheap talk and fake smiles.
Having already lost a previous purchase with another agent I found Hunters a genuine pleasure to deal with. We had lots of ‘bumps’ along the way with the sale, but they were always dealt with professionally by Michael and the team. Would highly recommend. A special thank you especially to Michael, Adam and Tony who calmed me when things didn’t go as planned and were very supportive.
They were supposed to call me back to confirm the floor the property was on but they didn't... They refused to book a viewing specifically for me. Told me to tag along to an already arranged one for the next day at 14.30. They took my number to call if I didn't show. I travelled from London in order to view the property and at 14.30 there was nobody there... No calls and nothing... On my way back to the station at 14.50 I bumped into the agent with the other potential buyers. He said the viewing had been scheduled for 14.45... He then could not open the flat. He had the wrong keys and had to go back to the office to swap... He ordered us to wait for him 3 floors down... Never seen anything as disorganised, unprofessional and rude. It was my mistake to call back and arrange the viewing when they didn't in spite of saying they would. I have learnt a lesson here. I would not trust these people with a matter as serious as buying property apart from the fact that I will not allow estate agents to treat me with such rudeness again.
Hi Nicola I hope you a amazing wedding and honeymoon You looked beautiful I just wanted to say a massive thanks all of your staff they have been so helpful and friendly and have helped me out massively there a credit too you thanks for all your help Nicola xx the carpets get fitted Monday afternoon so hopefully we can get this House on market in next week or so x
Very unimpressed with this company. Staff are arrogant, unhelpful, unprofessional and lack customer service skills. Just be cautious when dealing with this company.
Really impressed with this agency, fab service with great people. Really approachable, nothing was too much trouble.
Dreadful. Completely useless in most respects. Took them over a month to get our oven replaced. Took them a month to get our deposit sorted and give us the extra rent money they owed us. Unprofessional 'organisation' - people are often away/sick with no one able to cover for them or pick up their work. Hassled us about signing a tenancy extension. Avoid if you possibly can or be prepared to spend a lot of time chasing them up for things.
Never had a problem, they are the best, i recommended the agency.
The landlord Tarek have always solved issue and he was always present if we need something.
I am extremely disappointed by this company. They repeatedly ignored my concerns that one of the tenants in the shared property suffers from a mental illness. The tenant in question has the classic symptoms of a Bi-polar Disorder. The man is overly hyperactive, restless, overly loud and delusional at times. He coughing is ever unending as he is a chain smoker. I reported my concerns to this letting agent but they repeatedly ignored me. They maintain that the man is "normal" I am having to contend with living to someone with unpredictable behavior which is causing me undue stress. Incidentally, it does not appear that this letting agent adequately vets potential tenants. All they care about is filling the rooms and bringing in money. I would not recommend them, I would not even rate them with a single star. I would rate their service as very appalling. They all appear to favor tenants who share their religious faith. So if you are not a Muslim, then you are most likely not to be catered to the same way as a Muslim tenant. They are so much bothered by money that they do not make any attempts to consider the status of the existing tenants. For example, you are forced to share accommodation with people who are hardly professionals. Inexorably, their behavior and ways of life are very different. I have decided to quit renting from this agent as it is increasingly becoming unsafe for me to live next door to someone with a Bipolar DIs-order whose condition does not seem to be monitored and/or not taking his medication. Avoid this letting agent -if you can. There are better choices and alternatives out there who will endeavor to position a new tenant with like-minded ones.