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  2. Ashcroft Guest Estate & Letting Agents - Warrington
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Ashcroft Guest Estate & Letting Agents - Warrington

Closes at 5:30pm
30 Walton RoadStockton HeathWarrington, WA4 6NL
Ashcroft Guest Estate & Letting Agents Warrington are an estate agent in Warrington. They mainly list properties in WA4, NE12 and WA2. Over the last 6 months, they've listed 20 properties, with 7 currently on the market. Most of the properties listed have 3 bedrooms. They list properties for sale on Rightmove and OnTheMarket.

Opening hours

  • Monday 9:00am - 5:30pm
  • Tuesday 9:00am - 5:30pm
  • Wednesday 9:00am - 5:30pm
  • Thursday 9:00am - 5:30pm
  • Friday 9:00am - 5:30pm
  • Saturday 9:00am - 4:00pm
  • Sunday 12:00pm - 4:00pm
View all details

Ashcroft Guest Estate & Letting Agents - Warrington Reviews (13)

Have you used this agent?
  1. 85% 5/5 Stars
    85%
  2. 0% 4/5 Stars
    0%
  3. 0% 3/5 Stars
    0%
  4. 0% 2/5 Stars
    0%
  5. 15% 1/5 Stars
    15%

S Glancy

5/5 Stars
The level of service and experience I had with Ashcroft Guest is by far the best I have ever had! I would highly recommend and would definitely use them again in the future.... Read more
29th Aug 2023 (6 mo. ago)

J Woods

5/5 Stars
Helen and all of the team at Ashcroft Guest are wonderful to deal with. Best estate agents, thanks for everything.... Read more
27th Aug 2023 (7 mo. ago)

A Q)

5/5 Stars
We’ve had the pleasure of dealing with Helen & Martin and the team at Ashcroft Guest since 2009 when we bought our house. They were incredibly kind, professional and helpful during the purchase. We moved and rented the property through AG in 2013 and never had an issue with finding good tenants and Helen was always on hand for any problems or advice. Having just sold the same property (going through the full cycle) with Lesley leading it was, again, a dream. So professional, caring, helpful and always offer great advice. Best estate agents hands down!!... Read more
27th Jul 2023 (8 mo. ago)

Louise

5/5 Stars
We have been renting a property through Ashcroft Guest for 5 years and have received an outstanding service from Helen and Tracy throughout the tenancy. The team are very friendly and professional and have sorted out issues that have arisen very quickly. Thank you!... Read more
11th May 2023 (10 mo. ago)

M Butterfly

5/5 Stars
Another great experience from Helen and the team, everyone involved very happy. The previous tenant left the property spotless. This wasn't down to luck, but based on regular and thorough inspections with follow up, as is the case with all our properties managed by Ashcroft Guest. A new, suitable tenant was identified very quickly and confirmed through thorough screening. No stress for us as the property owners. Nothing becomes an issue for us or the tenants in our properties as Helen and the team manage good communication and good relations throughout the tenancies.... Read more
2nd May 2023 (10 mo. ago)

M Robinson

1/5 Stars
Avoid if you want to rent. I truly hope the landlord of the house sees this review. We let a house on Irwell Road January 2021 to January 2023. Every wall was marked from the last tenants and upon arrival Helen made it clear that they would paint the house inside for us and then later denied saying that. We had a bathroom water leak where they eventually changed the tiles in the bathroom where the water was getting through. Along with a little paint job. The person they sent took 2 months to do the bathroom. Turned up when they wanted and left when they wanted. We had to use the kitchen sink for two months. Told Ashcroft office and they weren’t bothered. It we also made known to me that they knew about the leak before we moved in and didn’t tell us about it. The electrics kept tripping and one day a socket behind the washer and dryer blew. The electrician told us that the socket wasn’t the right one for the voltage and that resulted in us having to buy a new dryer as the socket blew the circuit board in it. £250 we had to spend out of our own pocket on a new dryer. There was a leak in the garage roof that I fixed at a cost of £80. One last tenant left debt on the property, we had bailiffs turning up, loan sharks at the door, bus lane fines, the lot. I spoke with Helen one night about it as the police asked us to call her about it when they were sat with us and her reply was “my husband wasn't happy you called me at 9pm”. The police were flabbergasted that they didn’t have any forwarding information on the last tenant. She was eventually tracked down. No help and I had to spend £110 on a solicitor to get a letter sent to the old tenants works to get it all stopped. One Saturday the electric box blew again and we had smoke coming out of the box, we called Ashcroft Guest and Helen answered, we told her what was happening and her reply was “I’ll have to go there’s someone at the office door” Leaving us stood in the house filling with smoke. 8 calls later she finally sent someone out. Every time they sent a Gas man out to do the checks they told us that the boiler is so old and that when it eventually goes we might as well move out as it’s stored under the stairs, and they would have to take the whole stairs out to get a new boiler in. For two years we have had massive water bills and UU have advised there’s a water leak in the property. They sent a company out who said there wasn’t and I had to point out the leak in the downstairs toilet. They changed the valve on the toilet and it was still leaking. In the tenancy agreement it says we have to advise Ashcroft Guest two months notice on what we would like to do with the tenancy, renew or leave. One year the tenancy was due in January 2022 and we called Ashcroft Guest November to ask what their intentions were as per the contract and Helens reply was “I’m not asking the landlord about it as he’s sick of hearing about Irwell Road” On two occasions we requested the landlords details that were entitled to by law to speak with him about the problems at the house and more so from Helen and she replied by email saying she had spoken to the landlord and he said we can leave at any time. She had two conversations with the landlord about us without our consent when we only requested his details to speak with him directly. Says it all really. When we ended the tenancy they took £95 from our bond for cleaning the cooker and bathroom tiles even though they were spotless. I didn’t contest this as it would have taken months and we needed the bond back asap. We found Tracy good to speak with but Helens attitude towards paying tenants was noting short of disgraceful. Would never use again and would never recommend.... Read more
28th Jan 2023 (1 year ago)

C hosmer

1/5 Stars
We have been with ashcroft guest for 7years never missed the rent look after the property as if if was my own we pensioners so when we got the chance of a flat we took it but they took our £600 deposit even though the house got let straight away the money was for carpet so we have just bare floor. For Christmas so thank you ashcroft great and a merry Christmas to our greedy landlady Keith and carole hosmer.... Read more
22nd Dec 2022 (1 year ago)

K Woolley

5/5 Stars
Really helpful rental team. Always friendly and happy to sort out any issues.... Read more
14th Sep 2021 (2 years ago)

I Rudnik

5/5 Stars
The best Estate agency in Warrington!!! Very Professional, Helpful and very Supportive team. I have used competitive agency who didn’t sell my house, no support and no communication service was provided therefore I have moved to Ashcroft Estate agency in Stockton Heath where I had full service great communication between agent and us massive support from the beginning until completion day and I have sold my house for the price I was looking for. Thank You again especially to Lesley who never left my without any support. Thank You ?? Izabela... Read more
27th May 2021 (2 years ago)

R Hough

5/5 Stars
I cannot recommend Martin, Helen and Lesley highly enough. As a property lawyer myself I have seen the good and the bad with estate agents and being on the other side of the table with selling my own property I can only say Ashcroft Guest are brilliant. I was kept informed at all times, they were friendly and responsive. An excellent team!... Read more
5th May 2021 (2 years ago)

V Harper

5/5 Stars
I sold two properties this year with them and they have been absolutely brilliant. They made the whole thing a much more pleasant experience and were professional and knowledgeable throughout. Highly recommended... Read more
12th Sep 2019 (4 years ago)

J Boswell

5/5 Stars
Really freindly staff. Been with them as tenants for over a year and they have been fantastic... Read more
2nd Jun 2019 (4 years ago)

L Smith

5/5 Stars
Thanks to all the team at Ashcroft guest who made our purchase easy throughout, friendly and professional ????-Lee and Natalie... Read more
7th Mar 2018 (6 years ago)

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Data produced by Land Registry © Crown copyright 2022.

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