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- Ashton & Grosvenor - Chester
Ashton & Grosvenor - Chester
Opens tomorrow at 9:00am
69 Boughton, CH3 5AF
Welcome to Ashton and Grosvenor Independent Estate Agents specialising in RESIDENTIAL SALES, RESIDENTIAL LETTINGS AND PROPERTY MANAGEMENT. Our consultants have years of experience within the industry and offer appointments Seven days a week ensuring we can offer a first class service with a personal touch with the office occupying a prominent Chester location.
Opening hours
- Monday 8:30am - 6:00pm
- Tuesday 8:30am - 6:00pm
- Wednesday 8:30am - 6:00pm
- Thursday 8:30am - 6:00pm
- Friday 8:30am - 6:00pm
- Saturday 9:00am - 5:30pm
- Sunday Closed
View all details
Ashton & Grosvenor - Chester Reviews (49)
Have you used this agent?
84%
4%
0%
0%
12%
R Williams
Been at the property for a number of years now and not only have they increased my rent but after going back and fourth back and fourth trying to get someone to help me because the mold damage is so bad nobody is willing to help me. Ashton & Grosvenor basically turned round and said this is not our problem speak to the landlord. Which btw I already have. I have a dad dying in hospital of Terminal Cancer which I have tried to explain to the Landlord and Ashton & Grosvenor and none of them seem to give a single care in the world about it this is too much for me to deal with right now it would be nice if someone showed me some empathy but I guess not. Absolutely disgusted I can barely breath at night because of the mold damage which makes me wake up in the middle of the night coughing. Those pictures uploaded do not do it justice the windows are constantly dripping as well when I wake up. What am I supposed to do open the window at night ? one I am by a main road its noisy and secondly its freezing none of them have provided a solution for me but they quickly put my rent up though didn't they without any weeks notice or anything. 0/10 offered no help no solution nothing charged me for the bill and accused me of threatening them which was not true I simply said id have to take this further if nobody was willing to help me and they blew up with me accusing me of threatening them. If you look at the other 1 star reviews they also had issues with this agency because there are about 6/7 ( 1 star ) reviews in total so this is a common thing by the looks of it Guys just a heads up.
PICTURES FOR THE PUBLIC BELOW EVIDENCE OF THE MOLD DAMAGE.
11th Feb 2024 (10 weeks ago)
S Wootton
Andy was amazing from day one, help and support with selling our property was five stars, even had replies to e mails well after normal hours. Recommend Ashton & Grosvenor to anyone selling in the area.
Mr P M Wootton
7th Feb 2024 (10 weeks ago)
IrisEbi
Worse agency I had to deal with. Bullied in having to book a day off work asthey needed to do viewings but surprise nobody turned out and never been informed that has been canceled. Would not give any help and advice if needed. Profesionalism zero if you are moving in they might smilebuppon you as you moving out made me feel like im less of a person.
29th Jan 2024 (12 weeks ago)
D Kerr
We have recently sold a one bedroom apartment in Hoole through Andy at Ashton Grosvenor
Our request was for a quick sale but without sacrificing the price to get that
Andy listened to us and found us a buyer really quickly and then managed the sale through a difficult sales chain
First class service and a much better experience than we had with Matthews on a sale 2 years ago
First class service
Dave and Ann Kerr
31st Jul 2023 (8 mo. ago)
P Coleman
Very pleasant experience working with Ashton & Grosvenor. Andy was very professional, committed to out of working hours to accommodate my schedule, communicated regularly and sold our property within 2 days.
29th Jul 2023 (8 mo. ago)
Anonymous Homeseller
Andrew Harding of Ashton and Grosvenor looked after our Sale.
He valued the property correctly, and knew exactly what type of buyer to aim for .
In a difficult market he managed to achieve just over the asking price and a quick sale .
I would 100% recommend Andrew and Ashton and Grosvenor to anyone selling a property.
Go with the Best .
23rd Jul 2023 (8 mo. ago)
K A
Customer service is a joke. Booked in for a viewing with Luke however the property was removed from the website the next day without receiving a notice.
10th Jul 2023 (9 mo. ago)
N schutt
Even though I was the buyer and they were the seller's agent, I can say that they were always communicative and helpful to go with the purchase in just 4 months!
Thanks for everything!
Norbert
5th Feb 2023 (1 year ago)
M IRVING
Andy was so helpful, cheerful and professional throughout the sale of my house. Right from the start to the finish, the whole process has been made as easy and pleasant an experience as possible.
Many thanks to Andy and the team for dealing efficiently and kindly at all times ????
16th Jan 2023 (1 year ago)
A Wilkinson
Very friendly, always dealt with any issues regarding our rental in a timely manner.
14th Dec 2022 (1 year ago)
Anonymous Homeseller
Andrew was very helpful, always accessable and responded quickly to any queries regarding the sale. I would definitely recommend this agency.
29th Nov 2022 (1 year ago)
K Williams
Nothing but amazing things to say about Ashton Grosvenor and all the staff.
Andrew is dedicated and will go above and beyond for all of his clients.
Great to work along side and i would highly recommend to anyone!
4th Nov 2022 (1 year ago)
G Lau
Very professional service, thank you Luke and Helen for helping me with the process of renting a flat in the area. Will be happy to use again in the future.
29th Oct 2022 (1 year ago)
T Erdogan
Professional lettings agency, highly recomended.
9th Oct 2022 (1 year ago)
J Wood
Such a breath of fresh air to find Diana, Iain and the team at Ashton and Grosvenor. As a landlord, I have always found them highly professional, friendly and responsive. Over the past few years that I have used them, they have always manage to find tenants incredibly quickly. They advertise the properties well and their prices are extremely competitive. I would not use any other company. A truly first class service
3rd Sep 2022 (1 year ago)
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