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Avery Cole

3.6

17 reviews

45 Victoria Road, KT6 4JL

Avery Cole hasn't listed any properties for sale in the last 6 months. This could be because the agent specialises in lettings, or the branch may be closed. Avery Cole does have 17 reviews, with an average score of 3.6/5 If you're looking to sell in Surbiton, you may want to choose an agent with more experience. Covering this area are other estate agents, such as Winkworth - Surbiton and Winkworth - Surbiton. However to see who will objectively do the best job selling your home, make sure you use our comparison tool.

Opening hours

Monday 9:00am - 6:00pm
Tuesday 9:00am - 6:00pm
Wednesday 9:00am - 6:00pm
Thursday 9:00am - 6:00pm
Friday 9:00am - 6:00pm
Saturday 10:00am - 2:00pm
Sunday Closed

View all details

Avery Cole Reviews (17)

Have you used this agent?

Kyle

This company will delay paying your end of tenancy deposit, charge unreasonable deductions from your deposit and they don’t care about the good tenants that always pay the rent on time. They don’t follow the guidelines set by the property ombudsman. Extremely unprofessional, this is worst company I have ever had the displeasure dealing with. I would highly suggest using a better agency that respect the tenant if you are looking to rent in Surbiton. Please stay alert !... Read more

26th Oct 2024 (5 weeks ago)

O Glushko

I love Avery Cole. They have been helpful and always quick in response. Always polite as well... Read more

25th Dec 2023 (11 mo. ago)

B A

Every time I pass and see the advert on the window still available but they keep saying the let has been agreed always ...why you don't remove the advert of the window ??? I can't understand...scaming... Read more

13th May 2023 (1 year ago)

S Nash

Avery Cole don't just rent properties, they rent dreams. When you need to contact them, simply call and be serenaded with Phil's golden, unbelievably smooth voice. I still can't believe it's not butter. Patrick and the other team members were also always responsive and knew what was going on with the property. As they say, communication is the key to love, and you better believe Avery Cole have the keys.... Read more

19th May 2021 (3 years ago)

F Clop

Best estate agency Ive ever dealt with, staff is friendly and very professional.... Read more

18th Nov 2020 (4 years ago)

F McCarroll

Philip and team provided us with an outstanding service, and I cannot recommend Avery Cole highly enough! Having been let down by another local letting agency just 3 day prior to our moving date, Philip and the team did a remarkable job of arranging tenancy of an alternative property within this extremely tight time frame. Viewings, negotiation, referencing, contracting and preparation of the property were completed within 3 days allowing us to move in on our required date. Despite the haste of the operation, the level of service delivered by Avery Cole was simply exceptional. Indeed I have never received such excellent service from another letting agency over the past decade in which I have rented property in various areas across the UK. Philip brings a high level of professionalism to an industry which (from my experience) is sadly lacking. Many thanks to Philip and the Avery Cole team - we are grateful for your hard work!... Read more

17th Nov 2020 (4 years ago)

J Goh

Super efficient agency. Phil works hard to get the job done. They are very understanding and professional. Highly recommend!... Read more

8th Nov 2020 (4 years ago)

A Lai-Fang

A fantastic agency, I rented from them for 1 year in 2019 and it was the easiest rental I have ever had. Checking in and out was well organised and any issues during the tenancy were addressed quickly and efficiently. I would rent with them again in a heartbeat :)... Read more

16th Jul 2020 (4 years ago)

P Scanlan

Kai Green - is a fake name and review. There has never been a tenant in any of the properties let by the agency with a tenant of this name. However, we do believe we know who this person is. Unfortunately we are not able to control 'trolling' and anyone reading this comment should look to the more positive reviews which are far more accurate. The agency is a small 'family style' agency, both landlords and tenants have been with us for many years and we pride ourselves in satisfying all our clients all the time.... Read more

2nd Jul 2020 (4 years ago)

J Kent

Avery Cole is a tightly run ship, and all the better for it. Phil and Trish were always quick to respond to emails or concerns, sending out contractors as soon as possible. They were very helpful and understanding, especially about timelines towards the end of our tenancy. Those few issues that arose during our 3+ years were always with the landlords, as opposed to the agency themselves. I would definitely recommend Avery Cole to anyone looking to rent in the area. They provide the sort of bespoke service you don't get from the bigger agencies, who tend to treat you as just another cog in the machine. They also manage some fantastic properties, though they are, of course, beholden to the whims and budgets of the landlord, as all agencies are.... Read more

28th Feb 2020 (4 years ago)

S McIntosh

Excellent service, friendly and professional. quick to respond to any breakdowns. Having rented through other agencies I would definitely recommend the guys at Avery Cole.... Read more

1st Feb 2020 (4 years ago)

A Dida

In relation to the comment about fake profiles, it is highly convenient to blame bad reviews for being fake. Why are there not a large number of positive ones instead? I have to experience as well which is to keep away from this agency. Mainly due to bureaucracy and lack of customer empathy.... Read more

3rd Nov 2019 (5 years ago)

K j

Phil and Trish were really helpful and friendly. My partner and I were really pleased with how easy everything was. Thanks, Kate... Read more

24th Oct 2019 (5 years ago)

K Green

Absolutely awful company with extremely poor customer service. Inventory clerk was late to a check out appointment. There is a lot of lying and doing anything possible to keep the money of good tenants who have not done any damage to the property and always paid rent on time. They are extremely slow at trying to return your deposit and the woman Patricia Scanlan is extremely rude. The landlord is non-existent and does not respond to any of your questions. I would recommend that you stay away from this old company who does not follow new regulations and attempts to make false accusation regarding your property's cleanliness when it has been professionally cleaned. Do not waste your time.... Read more

14th Oct 2019 (5 years ago)

A Storey

Awful customer service, agent showed no common courtesy. They did not follow up on queries or respond when they said they would.... Read more

4th Oct 2019 (5 years ago)

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