Alex
Baxter Lambert managed the leasehold flat/block of flats we lived in for 7 years and have always kept the communal areas and gardens well maintained and to a high standard.
When we were moving away from the property our solicitor and our buyers solicitor were totally incompetent when it came to the management pack produced by Baxter Lambert - Karen Frances was wonderful, she filled in all the gaps (which were clearly included in the pack) and I genuinely believe if it wasn't for her patience and guidance, our move would have fallen through! Thanks again Karen - you really are a credit to Baxter Lambert and a superstar!... Read more
Seller
22nd Nov 2024 (8 weeks ago)
K Maharjan
I would like to recommend Baxter Lambert for your rental needs. Vicki is an outstanding who efficiently managed our move within a week. I express my sincere gratitude to Vicki for her invaluable assistance.... Read more
Tenant
14th Oct 2024 (13 weeks ago)
A Papa
Amazing and efficient service. Would definitely recommend it!... Read more
17th Sep 2024 (17 weeks ago)
T Jones
Very supportive with great communication. Speedy process getting into my new property... Read more
M Dukes
Excellent service, Vicki made letting our house a stress free experience... thank you Vicki..... Read more
Landlord
6th Jun 2024 (7 mo. ago)
C powell
Vicki was great and very helpful in all aspects of the rental she made everything run smooth and was always available to help and very responsive to messages.
We got a great home thanks to Vicki.... Read more
Tenant
4th Jun 2024 (7 mo. ago)
M Monteiro
Vicki and team were absolutely amazing, it was such an easy process and I absolutely recommend Baxter Lambert LTD.... Read more
24th Dec 2023 (1 year ago)
I Sk
I have to admit - the best place to work with. As a tenant and as a landlord.
I was a client of Vicky Smith - a wonderful woman and an extremely professional representation of the company she works for. Every problem I came with was sorted in hours or max few days. I wish myself to work with then again. Absolutely recommended ????... Read more
11th Dec 2023 (1 year ago)
R Leguen
Vicki and the team are top notch. The hand over was very smooth and I'm glad the property is managing by them. Very transparent and knowledgeable of the property. Also they live locally so they know the area well.... Read more
Landlord
2nd Nov 2023 (1 year ago)
E Sopoteanu
I would like to say a big thank you to Vicky Smith ,i have used the agency twice on the past years and i have to say she is extremely experienced and professional,she is the best of the best.... Read more
25th Jul 2023 (1 year ago)
Highly satisfied. Vicki is very professional, fast responsive and kind with high standards services... Read more
Tenant
25th Jul 2023 (1 year ago)
D Xxl
Excellent services provided by Agent Vicki Smith....She had great knowledge and great communication skills in our letting process.... Read more
Landlord
24th Jul 2023 (1 year ago)
Excellent knowlegde skills great communication and excellent services provided by Vicki Smith ...would recommend her services and will request her services in the future... Read more
Seller
24th Jul 2023 (1 year ago)
J Ruffley
Karen is great and very knowledgeable. It is a pleasure to deal with her and also with Vicki.... Read more
27th Apr 2023 (1 year ago)
P Twyman
I found the service of BaxsterLambert really helpful I have use there service before and as always they have been dilligent in veting prospetive clients, and I would recomend them to anyone who want a good service.and finding good clients.... Read more
Landlord
14th Apr 2023 (1 year ago)
S M
I would definitely recommend Baxter Lambert for your next move. Vicki has been amazing! She has been so helpful and friendly, she managed to help us move in within 2 weeks! Thank you for all your help.... Read more
Tenant
14th Apr 2023 (1 year ago)
N Schwartz
I have recently rented a flat with Baxter Lambert and I am so pleased with the efficient, professional and excellent service provided. by Vicki Smith the manager at the Penge Branch. Thank you Vicki for being so courteous and so accommodating.Well done Baxter Lambert ????????????????????????????????????... Read more
Tenant
14th Apr 2023 (1 year ago)
P Stevens
Very good service... Read more
13th Jan 2023 (2 years ago)
C Maria
Vicki was honest and open when I first viewed the flat, and very helpful through the renting process.... Read more
Tenant
2nd Oct 2022 (2 years ago)
T lamai
Very helpful with everything.... Read more
26th Sep 2022 (2 years ago)
M howard
Very poor service put a new door and lock on the meter cupboard and refusing to give residents a key to access their meters, I have to give a meter reading every month or get a over priced estimated bill... Read more
21st Sep 2022 (2 years ago)
A O'Malley
Vicki and Baxter Lambert have been an excellent agency to have supported moving into my new rental property. Vicki in particular is a brilliant agent and very responsive to any queries. Recommended!!... Read more
Tenant
5th Aug 2022 (2 years ago)
R Ren
I rent 2 bed house through them best service from vicki Thanks ????... Read more
20th Jun 2022 (2 years ago)
J Be
Prejudiced against disabled people. Diane has been horrible every time I have had the displeasure to deal with her. Breached a standard agreement. Today, refuses to take a complaint in breach of The Equality Act. Wow!
Appalling delays and hostile agent. Slammed the phone down on me!... Read more
16th Jun 2022 (2 years ago)
M C
Karen at Baxter Lambert has been so good with helping to resolve any issues or queries that we have at our block. Thank you!... Read more
4th Jul 2021 (3 years ago)
J Hollidge
Great at managing our block of flats for many years. Very knowledgeable, and resourceful. Helpful when selling my property. I wish this company ran the black where I am now living... Read more
Seller
30th Jun 2021 (3 years ago)
A Hezit
Vicky was very professional and super helpful. Definitely recommended!... Read more
29th Nov 2020 (4 years ago)
B Tanasa
Excellent communication at all the stages of renting a house.
Cannot thank enough especially Vicki was excellent in dealings. Very quick to respond to query.... Read more
Tenant
19th Nov 2020 (4 years ago)
L Thacker
We have have been tenants for a number of years and have experienced a professional service by Baxter Lambert , but in particular Vicki in lettings. She has always provided amazing service and quick responses to any queries we've had. We would highly recommend this company for all property needs.... Read more
Tenant
2nd Sep 2020 (4 years ago)
J Pascual
I would recommend Vicki, she’s been very helpful and had a really fast and easy communication with her... Read more
2nd Mar 2020 (4 years ago)
S Paulino
Vicki has been very professional and kind. I would recommend their services as I have no complaints so far.... Read more
2nd Mar 2020 (4 years ago)
S ALEX
We have had a great experience with Baxter Lambert & in particular Vicki in lettings. Amazing service & fantastic response to any queries we've had. Highly recommend this company.... Read more
Landlord
2nd Jan 2020 (5 years ago)
V Baker
Friendly professional staff... Read more
19th Oct 2019 (5 years ago)
M traynor
The pier was nice, the arcades not so great... Read more
21st Aug 2019 (5 years ago)
G SJ
Vicky and Sally were professional, down to earth, helpful and efficient. Very fast and straight forward service. I wanted a small family orientated agency and avoid the the big corporate cold franchises... Read more
21st Mar 2019 (5 years ago)
P Bogdan
Good services... Read more
19th Mar 2019 (5 years ago)
H MALONE
I have been dealing with Baxter Lambert for a few years now & unfortunately cannot recommend their service (as managing agents). Whenever there is an issue to deal with, I find their service to be terribly inefficient & overall unhelpful.... Read more
Landlord
8th Jan 2019 (6 years ago)
C Rutland
We have receive professional advice from Baxters from setting up our properties to finding decent tenants and now a personal service in managing them. Thank you Sally & Vicky... Read more
Landlord
7th Nov 2018 (6 years ago)
S Wise
We've been with Baxter Lambert for a number years and they have always been very helpful and friendly, fixed any issues quickly and provided a good level of service.... Read more
Tenant
6th Nov 2018 (6 years ago)
G Gray
I think I have used them for over 10 years and I will continue to use them for at least another. A great after service which seems very rare now a days.... Read more
31st Oct 2018 (6 years ago)
M Bristow
As buyers we have found the team at Baxter Lambert friendly, helpful and professional. We have every confidence that our property purchase will go through smoothly thanks to their help.... Read more
Buyer
28th Oct 2018 (6 years ago)
M DUKES
I have dealt with this company for many years. In that time I have never had reason to complain in any way. They have always put themselves out to give me a service I cannot fault. Sally and Vicki who I deal with are without doubt a good team. I would recommend them in all ways.... Read more
26th Oct 2018 (6 years ago)
G Tiffin
Six stars. Baxter Lambert are a terrific company and I would unhesitatingly recommend them both for lettings and for sales.
For over twenty years they managed properties for us which were occupied by a range of tenants. Not all of these tenants were easy to deal with, but Baxter Lambert were careful to maintain cordial relationships with them at all times – while still fully protecting our interests.
They handled every aspect of rental, income, maintenance, insurance, legal issues and local council liaison with tact, efficiency and attention to detail. Routine matters such as boiler checks were arranged without needing my attention; anything more complex was raised with me, accompanied by sound advice and quotes they had already requested from reliable builders.
Their accounting was clear and efficient, and their fees agreeably affordable.
They have a deep understanding of the areas they cover, refined by many years of specialist local knowledge.
On top of that, every member of their team is a pleasure to deal with.... Read more
Landlord
26th Oct 2018 (6 years ago)
K Grimwood
The staff at Baxter Lambert are very knowledgeable in all areas of Estate Agency. Their advice helped me to get the most from my investment and a continuous point of contact throughout the process took all the stress away from renting out my first property. Sally, in particular, was exceptional from start to finish and they were helpful and positive throughout. I would recommend to anyone.... Read more
Landlord
26th Oct 2018 (6 years ago)
M green
I am please to say Vicki is very brilliant at what she do and also have patience with gathering all the information required via email.... Read more
26th Oct 2018 (6 years ago)
C Louise
Baxter and Lambert have always been great with us from the day we rented our property from them. They are always really prompt at sorting any issues and always respond to any questions we have straight away!... Read more
Tenant
26th Oct 2018 (6 years ago)
B&L manage our building - no work has been done in the last 9 years in spite of requests for general maintenance. I am having to pay for maintenance myself for general upkeep as well as management fees. Absolutely dreadful and rude service. I would not recommend this company to anybody for property management... Read more
Tenant
1st Aug 2018 (6 years ago)
L Stewart
Very helpful and impressed with dealing with an issue i had, Vicki was very professional and resolved the problem same day.... Read more
27th Aug 2017 (7 years ago)
R Driver
Pretty much allowed our block of flats to fall into a state of absolute neglect- wouldn't use them ever again, feel sorry for any properties managed by Baxter Lambert.... Read more
Landlord
24th Aug 2017 (7 years ago)
P Positive
Useless in property maintenance. Rude. Lack of integrity in all matters. No responsible record keeping for past expenditure records. Managed our flat for 2.5 years and no visible maintenance for many years. Exterior ceilings falling off. Paint weathered down to bare concrete and still no accountability taken.... Read more
Landlord
24th Aug 2017 (7 years ago)