Z Linsell

Boydens went above and beyond anything I expected! I was dealing with an incredibly unreliable estate agents beforehand, so I was thrilled when Boydens answered my enquiry AND arranged a viewing within hours of my call. I was in a difficult situation and they did everything they could to accommodate my needs.
Suzy and Allison really shone through and gave me a 5 star experience. They were extremely understanding, patient, professional and just perfect. References took no time at all and they kept me up to date throughout the whole process and even sent me gentle nudges from time to time when documents needed to be signed, and I really appreciated that. I never felt harassed, nothing felt rushed or last minute and they guided me through the whole process with ease. I am a first time solo renter of a property, so their help went a long way for me. I have always felt comfortable throughout this whole encounter as they have been communicating clearly and frequently.
Thank you Boydens, for giving me such a wonderful and friendly experience, as well as restoring my faith in estate agents! I feel good knowing that I am renting through a reliable company, who I feel like I could reach out at any time.... Read more
Tenant
16th Dec 2021 (3 years ago)
M Nicholls
Always quick to reply. Helpful and efficient. The Boydens staff and property maintenance specialists sent to my tenanted property have always been very considerate and polite. Boydens staff have always been clear and handled any problems or other relevant items with understanding and kindness.
I can recommend Boydens to any prospective landlord who may be seeking a company to look after their tenant (s)... Read more
Landlord
6th Dec 2021 (3 years ago)
S Tweed
Boydens have been a very efficient letting agency particularly Nina Murton who responded immediately when our hot water broke down and it was resolved on the same day. Unusually good service in today’s world!... Read more
Landlord
25th Nov 2021 (3 years ago)
M White
The team in the Sudbury branch were top draw from the initial enquiry to the exchange of documents. Special mention to Lucy who dealt with property I was looking to rent in a timely and professional manner.
Very refreshing to deal with an agency as pleasant as Boydens and I would not hesitate to recommend them to others!... Read more
28th Oct 2021 (3 years ago)
T Michael
Very professional service which was impressive but discreet. A definite no nonsense attitude which was non pushy and very helpful. Thank-you.... Read more
14th Oct 2021 (3 years ago)
D O'Hara
I found all the staff at your Sudbury branch were very professional and would respond to any questions very quickly and at all times very respectfully
I felt that they were working very to market my property from start to finish to get the best price which they did and I’m very happy to recommend them to my friends... Read more
Seller
13th May 2021 (3 years ago)
K Savage
The staff are always helpful & very professional. Unfortunately the pandemic has made the normally good service a bit fragmented on things like property conditional reviews, gets minor works completed, etc. Pre-pandemic these services were very good.... Read more
10th May 2021 (3 years ago)
D Green
Wow! - what an amazing service we received from Boydens, Sudbury.
Nothing was too much trouble for Angela Jeffery (agent extraordinaire) and her lovely team. Despite the current difficulties and restrictions, they went the extra mile and totally exceeded all expectations. They were extremely professional whilst at the same time providing a friendly, honest, and truthful opinion, which is exactly what we wanted.
Many, many, thanks to you Angela - you are a truly remarkable lady.
Sophie - huge thanks to you, also, for keeping us informed of every step of the sales progression - you have been an absolute star.... Read more
Seller
17th Mar 2021 (3 years ago)
M Hedges
Viewed 2 properties on Saturday and, 15 minutes after viewing them both, called to pay a holding deposit. No answer so left a message and emailed too. We heard nothing back so attempted to call and sent more emails only to receive an email back maybe 30 minutes later saying it has already had the holding deposit taken by the viewing after us but they didn't think to inform us? Great. We then responded requesting to okay holding deposit for the other house which has subsequently been ignored.
** Edited to add - this property has also had the holding deposit paid, again without informing us. Wouldn't recommend. **... Read more
8th Feb 2021 (3 years ago)
J Gould
1st class people, polite, friendly, professional, an excellent company, we would recomend to anyone.... Read more
28th Jan 2021 (4 years ago)
G Edwards
Arranged a viewing on a one bedroom studio in Sudbury Town centre, went to the viewing and didn't even get a phone call to ask me my thoughts on the property and if I wished to progress my application for the property.
Terrible, I wouldn't let my properties out with these people.. AVOID!!... Read more
13th Nov 2020 (4 years ago)
T cooper
Great service from Angela and the team. Wouldn’t hesitate using Boydens Sudbury again.... Read more
29th Sep 2020 (4 years ago)
A Poultney
Very proactive a very pleasant group of ladies.... Read more
20th Aug 2020 (4 years ago)
P Murray
Great service, Angela Jeffery is particularly an excellent mabager, credit to the company... Read more
8th Apr 2019 (5 years ago)
R Gildersleeves
They are so so helpful and very supportive. They are always there every step of the way keeping you informed of everything that is going on.... Read more
2nd Jun 2017 (7 years ago)
M Kentford
Fantastic service by fantastic people.
I was new to letting out my property and was worried about it as you hear all the horror stories but I can not be happier with how it went. I was kept up to date the entire time and Boydens of sudbury have found me the perfect tenants.
If I am ever lucky enough to own a second property to let out I would use Boydens right away.... Read more
Landlord
10th Mar 2014 (10 years ago)