Bluestone Properties are an estate agent in Colliers Wood. They mainly list properties in CR0, SE25 and CR9. Over the last 6 months, they've listed 7 properties, with 11 currently on the market. Most of the properties listed have 2 bedrooms. They list properties for sale on Zoopla and OnTheMarket.
Opening hours
Monday9:00am - 6:00pm
Tuesday9:00am - 6:00pm
Wednesday9:00am - 6:00pm
Thursday9:00am - 6:00pm
Friday9:00am - 6:00pm
SaturdayClosed
SundayClosed
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Bluestone Properties Reviews (36)
Have you used this agent?
78%
0%
0%
3%
19%
M R
We rented a flat from Philip Stone, worst experience and wish we never met him. If he is trying to rent you a flat run away! Had to put 1 star as there is not option of 0.
When viewing the flat Philip mislead us and implied that the flat is in very high demand and is newly refurbished. The flat was under renovation when we came to view it and he reassured that everything will be in place by our move in date.
After moving in 2 months ago we continued to have many issues from heating that was broken to mould growing everywhere in our bedroom and wardrobes destroying our property. Philip did explain that a management company is meant to handle all those issues and reassured us that they are really good and responsive and will sort out all our problems.
We have been contacting the management company for over 2 months and many of the issues hasn't been fixed. The mould is growing inside our wardrobe and damaging our property.
When we contacted Philip to ask how he can help or if anything can be done. He mentioned that this is his not responsibility and he did not know about the mould issue in the house as he only saw the flat with me in our viewing while it was under renovation. The landlord management company did confirm that the letting agents were aware of the mould issue as the flat was only recently renovated before we moved in and they saw it before then. Apparently the mould was there before the renovation and we were never made aware of this issue.
Philip did not apologies for renting us this property and proceeded to say he is not aware of any issues and that the management company is great. He denied any wronging or responsibility for misleading us to rent this flat. He is only responsible to make his commission for renting tenants damaged property.... Read more
27th Jan 2022 (2 years ago)
J Goddard
These guys are in a league of their own when it comes to customer service and delivery. Very easy to communicate with and they all have a sense of humour even when they're having a tough day! I would definitely recommend them for residential property advice, they have steered me well so far. Thanks again, Phil.... Read more
26th Jan 2022 (2 years ago)
M Anthony
Super happy with Marta and Philip of Bluestone Properties. They look after my property portfolio and always find me great tenants. During lockdown I didn't miss one rent. I don't know how they managed it, i'm just grateful. I can focus on my other projects knowing everything is in safe hands. Cheers guys!... Read more
21st Jan 2022 (2 years ago)
M Attiah
Great Letting agent- professional and reliable demeanour. Helpful both during the tenancy and post tenancy supplying references.... Read more
4th Nov 2021 (2 years ago)
P Augustowski
Here is my rental experience with Bluestone.
They request to give them 5 *****, prior signing the contract for the reason.
When you pay deposit and sign the contract,
they basically don't care anymore.
Well, consider this.
If you looking for safe, peaceful and long term spot to live.
Waste of time and energy for another viewings after bitterness.
Money for fee's, and stuff movement.
All about small things, leads to disgust.
Very polite on the beginnin, that's right.
After ...hmmm, promisable but..
Pest inside the property for a months. Really had to chase them for pest control for a pretty while.
Cleaner or builders coming unannounced, when they want. Affecting expensive stuff dissappear, well ..no probs. But who's hiring- checking and allows traders to the home.? Without confirming timing with tenants
Besides.
You never know what they doing, how noisy gonna be, how long will it take or who you gonna meet.
No heating- last winter. WiFi or WM out of service for a month or jungle in the garden. (Im writing about quite expensive HMO, where all bills and services are incl, anotherwords paying for something what's not delivered )
Windows not opening (what about fire regs) ..
Organise and fixing sometimes really small issues takes ages. Annoying.
Contact with the office and response, hehe ..e-mail's works like royal mail, 2nd class with bank holiday on the way..After first complaint, they start ignoring tenants instead of good practice and fixing the issues.
No tenants long term goals for sure.
Bluestone's prefer to find new tenant ( YOU on my place, then someone else for your place)
rather than "spoil" existing customer with what just should be done.
Is this a professional approach..?
Well, consider this.
Thanks... Read more
27th Aug 2021 (2 years ago)
C Roderick
Bluestone Properties were so helpful throughout our buying process, and it was far from a smooth one. We knew we could count on Philip and his team which was so reasurring. We were kept updated throughout and were really looked after. Thanks again guys.... Read more
1st Jul 2021 (2 years ago)
A Lewandowska
I couldn't recomend enough the Bluestone Properties service ! I had issues with the previous company that was managing my property, but since I switched into Blue Stone I have no problems at all. It's more, Marta is very helpful on a daily issues that are promptly solved. Very professional and always there when needed. Highly recommended !... Read more
20th Apr 2021 (2 years ago)
B Gaye
All round amazing service from the staff, always kept a great line of communication and left me a very happy customer.... Read more
15th Apr 2021 (2 years ago)
S Colleen
Philip has been great in guiding me through the process of purchasing new property. I would highly recommend for anyone else buying a new property.... Read more
6th Apr 2021 (2 years ago)
P Augustowski
They request to give them 5 *****, before signing the contract.
Afterwards, well ...if you paying and don't ask for anything, like maintenance repair, etc ...deserved.
Otherwise it's a headache to deal with.... Read more
24th Mar 2021 (3 years ago)
A Singh
Highly recommended. They are very helpful. Philip in particular was super fantastic. He was excellent. He kept me up to date through out the whole process. Thank you!... Read more
16th Mar 2021 (3 years ago)
A B
Brilliant service. Great value. Happy to recommend... Read more
24th Jan 2021 (3 years ago)
E Duvan
My husband and me had a great experience with Bluestone Properties. Very professional, fast and kind! Thank you!... Read more
4th Jan 2021 (3 years ago)
T Lane
My agent has a calm approach. He has strong communication skills and always kept me up-to-date with the market. I really working with this estate agency.... Read more
6th Dec 2020 (3 years ago)
L Martin
Excellent agent. Answered all my concerns in timely fashion. Polite and courteous at all times. Using this agency you will not be disappointed. Keep up the good work
Regards,
Luc... Read more
29th Nov 2020 (3 years ago)
Performance stats
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Property listings are matched to data from the Land Registry by our clever algorithm. Clever as it may be, it isn't always right, especially if a property was listed by multiple agents. The asking price is the original listing price, NOT the final listing price.