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- Boulton & Griffiths - Professionals Relocating Ltd
Boulton & Griffiths - Professionals Relocating Ltd
Opens tomorrow at 9:00am
10 Chargot Road LLandaff, CF5 1EW
Boulton & Griffiths - Professionals Relocating Ltd hasn't listed any properties for sale in the last 6 months. This could be because the agent specialises in lettings, or the branch may be closed. Boulton & Griffiths - Professionals Relocating Ltd does have 41 reviews, with an average score of 2.7/5 If you're looking to sell in Cardiff, you may want to choose an agent with more experience. Covering this area are other estate agents, such as Peter Alan - Victoria Park and Hoskins Morgan - Canton. However to see who will objectively do the best job selling your home, make sure you use our comparison tool.
Opening hours
- Monday 9:00am - 5:00pm
- Tuesday 9:00am - 5:00pm
- Wednesday 9:00am - 5:00pm
- Thursday 9:00am - 5:00pm
- Friday 9:00am - 5:00pm
- Saturday Closed
- Sunday Closed
View all details
Boulton & Griffiths - Professionals Relocating Ltd Reviews (41)
Have you used this agent?
39%
2%
0%
7%
51%
M Davidovic
Avoid dealing with these agents. They are very difficult to communicate with. I've noticed this from Day 1, when they didn't arrange for a key pick up until a few minutes before our van was supposed to leave from Bristol to Cardiff on the day we were moving into a flat they managed. When something broke, they didn't fix it. Every email had to be followed up by more emails or multiple phone calls until they did what they were supposed to do (e.g., check out, deposit return etc.). They are nice people to talk to (once you get a hold of them) but strike me as people who are not very interested in or good at this job. Moving causes a lot of stress for people and instead of making it easier, these two made it even more stressful for me.
12th Feb 2024 (10 weeks ago)
C Edwards
I had the unfortunate experience of dealing with Boulton & Griffiths Letting Agents. At the outset, they seemed to have their act together with decent communication, but it all went downhill once the contract was signed and I moved in.
My main point of contact at the agency was shockingly inept at her job. Promises were made and never kept, and it felt like pulling teeth to get any response from her. It was as if my concerns and inquiries fell into a void of indifference.
For people looking to rent I recommend steering clear of Boulton & Griffiths. They excel at promising the world and delivering nothing but frustration. Save yourself the headache and find a letting agency that actually values its clients.
17th Oct 2023 (6 mo. ago)
Anonymous Tenant
Avoid at all costs. We sent evidence of damage to the property we were renting to them within the first week. All emails were ignored and in the 2 years we stayed in the property no communication from them was received.
They are now trying to charge us for damages that were made before we moved in.
Awful and unprofessional company.
5th Oct 2023 (6 mo. ago)
Anonymous Tenant
Start of tenancy was no issue, they couldn’t do enough (before they had our money). Everything else afterwards awful, moved into a property with a broken fridge, washer/dryer, and bathroom light - tools weeks before resolved. Carpet was filthy and had to hire a carpet cleaner.
Getting through to them nearly impossible due to the line always being engaged and absolutely no emails replied to.
When moving out of property they did not answer the door for the keys we sent via recorded delivery. They didn’t return deposit until we asked over a month later. And when they did they had the usual “cleaning fee” despite the 3rd party inspection saying everything was “good” apart from the doors which “need light clean” because of dust.
Avoid at all costs
9th Feb 2022 (2 years ago)
Anonymous Tenant
Very professional when securing the property as a tenant, and that's where it ended. Failed to comply with basic letting requirements and if you are expecting a reply ever, you will be very disappointed as they can't be bothered. Looks like these guys look after their Landlords and leave their tenants swinging in the wind. If you can help it, avoid Boulton Griffiths as your managing agent.
8th Dec 2021 (2 years ago)
R Kilcourse
No issues at the start of tenancy, then suddenly communication takes a turn. Especially when you leave the agency and go elsewhere. I had no communication whatsoever when I emailed my notice. There was no check out check list sent to me until the day I was told to hand in the keys (I was told on the day that information as well, and only because I had enquiried), by then it was too late. I cleaned the property with help and even freshly painted it, but somehow managed to get a £200 cleaning charge taken off my rental bond (when finally able to get it back after weeks of trying and a new Tennant occupying the property in the meantime).
I wouldn't choose to go with this agency again, and certainly wouldn't choose the cleaning service they used????
12th Aug 2021 (2 years ago)
N Kindersley
Review deleted
12th Mar 2021 (3 years ago)
Mally
Seem okay with reneging on deals if it means making a quick buck. Can't be trusted to look after the homes they rent out, I strongly recommend you look elsewhere
6th Jan 2021 (3 years ago)
Anonymous Tenant
This is an honest opinion and review of experiences dealing with B&G letting agents.
We have been helping people dealing with serious financial problems brought about by B&G neglect and incompetence:
B&G neglected to fix a faulty toilet for weeks, leaving the tenant with the constant sound of flushing but also a an excess water bill of 530 pounds which they refuse to take responsibility for.
Landlord agreed to waive 450 pounds of rent due to B&G incompetency and neglect of negotiating with prospective co-tenants after another tenant had to leave the property. B&G took 5(!!) months to negotiate a contract in spite of the remaining tenant finding multiple suitable replacements for co-tenants . B&G are now reneging on the agreement.
B&G refuse to negotiate and are often late and dismissive in communication, showing not just lack of regard for lawfully agreed contracts but a lack of professionalism and respect which makes them not to be trusted as letting agents.
B&G have also ignored and not acted in tenant emails and communications notifying of faults within the apartment which remain unfixed, which is a failure to comply with tenancy agreement contracts.
For all this reasons I would absolutely not reccommend Boulton & Griffiths.
5th Jan 2021 (3 years ago)
O Chambers
They failed to fix a leaky toilet for weeks, leaving the tenant with not only the sound of constant flushing water but an extreme water bill. Despite notifications, resulting in an excess water bill of £513 that they refuse to take their legal responsibility for.
When challenged about this, the letting agents tried to claim back £415 in waived rent that the landlord agreed to write off - because B&G took 5 months to organise a contract with a new tenant, after the current tenant found multiple replacements to help with rent. The landlord wrote this off due to B&G’s incompetence and now B&G are trying to take back the agreement made.
B&G have refused to negotiate and are constantly late and dismissive in communications - they should not be trusted as lettings agents.
The tenant has also on many occasions emailed B&G letting agents on faults within the apartment that still remain unfixed and faulty. A complete failure to hold up their end of the tenancy agreement.
5th Jan 2021 (3 years ago)
Anonymous Tenant
They failed to fix a leaky toilet for weeks, leaving the tenant with not only the sound of constant flushing water but an extreme water bill. Despite notifications, resulting in an excess water bill of £513 that they refuse to take their legal responsibility for.
When challenged about this, the letting agents tried to claim back £415 in waived rent that the landlord agreed to write off - because B&G took 5 months to organise a contract with a new tenant, after the current tenant found multiple replacements to help with rent. The landlord wrote this off due to B&G’s incompetence and now B&G are trying to take back the agreement made.
B&G have refused to negotiate and are constantly late and dismissive in communications - they should not be trusted as lettings agents.
The tenant has also on many occasions emailed B&G letting agents on faults within the apartment that still remain unfixed and faulty. A complete failure to hold up their end of the tenancy agreement.
5th Jan 2021 (3 years ago)
Anonymous Tenant
Do not fix issues in tenants homes, leading to further problems. On top of that, they are then more than happy to pin all their failings on the tenants and ask them to pay. They are also very bad communicators and hard to get hold off. Would not recommend.
4th Jan 2021 (3 years ago)
Aleks
B&G are the property management company handling a friend's tenancy and have demonstrated their utter inability to carry out basic maintenance tasks - as well as being uncommunicative and dismissive.
One such maintenance task led to a water drainage bill that was then passed onto the tennant - despite several requests to fix the source of the issue. NOT RECOMMENDED.
4th Jan 2021 (3 years ago)
C Bollaan
There are lots of houses to rent in Cardiff so why go with letting agents who are not going to do what you are paying them to do?
If you enjoy spending hundreds of pounds each month to have problems left unfixed and dismissive emails then these are the folks for you.
For those crazy enough to expect a maintained property and decency then look elsewhere.
4th Jan 2021 (3 years ago)
Anonymous Tenant
There are lots of houses to rent in Cardiff so why go with letting agents who are not going to do what you are paying them to do?
If you enjoy spending hundreds of pounds each month to have problems left unfixed and dismissive emails then these are the folks for you.
For those crazy enough to expect a maintained property and decency then look elsewhere.
4th Jan 2021 (3 years ago)
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