GetAgent
Back
Close
  • Compare agents
  • Online valuation
  • Explore my area
  • Home toolkit
  • News & guides
  • Estate agents by area
  • Sold house prices by area
Estate agents by area
Search by Location or Name
  • Selling guides
  • Estate agent guides
  • Mortgage advice
  • Conveyancing guides
  • Property news
  • See All News & Guides
Sign in
Agent shortlist
HouseWorth
© GetAgent Limited 2024
Is this your branch? Claim your page here.
  1. Home
  2. Bruten & Co
Bruten & Co Logo

Bruten & Co

Opens tomorrow at 9:00am
4a Wellington Terrace, W2 4LW
Bruten & Co hasn't listed any properties for sale in the last 6 months. This could be because the agent specialises in lettings, or the branch may be closed. Bruten & Co does have 24 reviews, with an average score of 1.2/5 If you're looking to sell in Marylebone, you may want to choose an agent with more experience. Covering this area are other estate agents, such as Garrison Estates - Notting Hill and Chancellors - Notting Hill. However to see who will objectively do the best job selling your home, make sure you use our comparison tool.

Opening hours

  • Monday 9:00am - 6:00pm
  • Tuesday 9:00am - 6:00pm
  • Wednesday 9:00am - 6:00pm
  • Thursday 9:00am - 6:00pm
  • Friday 9:00am - 6:00pm
  • Saturday 9:00am - 5:30pm
  • Sunday Closed
View all details

Bruten & Co Reviews (24)

Have you used this agent?
  1. 4% 5/5 Stars
    4%
  2. 0% 4/5 Stars
    0%
  3. 0% 3/5 Stars
    0%
  4. 0% 2/5 Stars
    0%
  5. 96% 1/5 Stars
    96%

S Heenen

5/5 Stars
I bought a flat through this agency. The agent at the time wasn’t the best one but when I left and wanted to sell it, I did go there for enquiry. Brexit had just happened and nobody wanted to buy. So I rented for 2 years instead and when I returned, I went back in the flat. It has been kept in a really good state. During the renting period, I took the full service since I was abroad. It was a whole management off my mind. They did a really good job. Windows were replaced, cleaning, gas checks, changing a piece of furniture, … they dealed with everything, keeping me informed and answering calls and emails promptly. Then I finally sold it, still with Bruten. They advised me wisely, kept me updated with visits and offers. They were professional and efficient all the way through. Thank you all!... Read more
12th Jul 2022 (1 year ago)

T GAUTHEY

1/5 Stars
WORST CUSTOMER SERVICE I'VE EVER SEEN. Everything was quite alrgiht until the checkout came which revealed the true faces of Georgina and Jolanta. I cannot imagine how you can live with that mentality of scaming people (on a day to day basis giving the other reviews). The cleck came to do the checkout, said everything should be alright. Then the agency came back 72 hours later saying the cleaning was not right and some items were not hang on the wall. All that without sending any checkout report which we've wait 2 weeks to receive. They ended up taking 95£ of the deposit for a contractor to put items on a wall and replace a bulb even though we agreed on 80£. To be honest I feel we got quite lucky it was "only" 95£ giving other reviews I've read here. My advice is avoid at all cost this agency, specially if you're not familiar with the whole letting system here. Also please report the agency on Zoopla and OnTheMarket if you've been a victim of these people. The more we will be the more chances they will be taken down on those 2 platforms which is where they advertise flats.... Read more
14th Dec 2021 (2 years ago)

R

1/5 Stars
Very unpleasant experience. We liked the flat but it's not worth it. They ripped us off our deposit (£800) for no good reason but we were so tired of them being consistently rude and unhelpful after a year we gave up trying to fight back. To show how they treat clients, here's a copy & paste of an email they sent to us after we asked some questions (nicely) about the flat before we commited - "Can you or not pay in advance.  Why are you avoiding the question.  Yes or no? We do not understand what the problem is!" That's how they talked to us for the whole year we were with them, even if we were careful to not be rude back (we tried to be polite as we didn't want arguments or cause problems). One time we wanted to contact the landlord directly to discuss an issue but they would rudely refuse to give any info about the landlord. Not sure that is even legal. We went with them because we were desperate for a place but please avoid Bruten & Co if you can.... Read more
6th Sep 2021 (2 years ago)

S Villegas

1/5 Stars
They stole a major part of my deposit even if i left my studio crystal clean. Don't rent or buy anyting with them. They are not honest. Shame on them.... Read more
23rd May 2021 (2 years ago)

M Qoutb

1/5 Stars
Just like everyone else is saying. relentless efforts to rip off the deposit and an utterly rude customer service.... Read more
8th Mar 2021 (3 years ago)

G Giustini

1/5 Stars
You should deal with these people in the same way you would with a common criminal. Every single interaction with them is needlessly aggravating. Dishonest, rude, arrogant and incompetent.... Read more
25th Jan 2021 (3 years ago)

L Giudice

1/5 Stars
Worse costumer service EVER! The grumpy old lady who works there has the worse rude attitude I have ever came across in the entire London. I was chocked with her ability for being the worse unhappy person in life. Not sure what are they doing there because definitely they are not willing to rent anything or to help anyone. Very dodgy place...... Read more
9th Nov 2020 (3 years ago)

Nathan

1/5 Stars
The absolute worst. 1 star is very generous in this case. These people should be alarmed of themselves. Yes, it's a business, but you are ruining people's lives. Georgina Blausten, how do you sleep?... Read more
26th Nov 2019 (4 years ago)

A Inan

1/5 Stars
Really bad customer service.. Very unprofessional.Dont trust these guys... Read more
19th Nov 2019 (4 years ago)

T inan

1/5 Stars
Such bad customer service on the phone.She said she was the manager and told me good luck with your search and put the phone down. Very very bad attitude, her english is so bad, she couldnt even understand me. Shame...... Read more
19th Nov 2019 (4 years ago)

J Sochovsky

1/5 Stars
Awful, Avoid, It seems everyones reviews agree !!... Read more
27th Sep 2019 (4 years ago)

M Roux

1/5 Stars
Outrageous level of service! Bruten and co has ruined my life entire life since the past three month. My flat got flooded because of the negligence of my upstairs neighbor. I called Bruten and co straight when the leak started from the chandelier, Friday 17th may. They did not do anything nor sent a plumber nor even came in the property. My neighbors had to repair the leak and Bruten and co told me I could live in the property with holes in the ceiling! I’m allergic to house dust! Three month later I have now moved ten times in total as I couldn’t stay there. Bruten and co told me I made it up and it was only a spoonful of water!!! Shocking! I’m still fighting to get my deposit back! They charged me for rent and cleaning the property! Scandalous! They made my life hell and I lost a lot of money and so much stress! Avoid them like the plague!... Read more
23rd Jul 2019 (4 years ago)

M Roux

1/5 Stars
Outrageous level of service! Bruten and co has ruined my life entire life since the past three month. My flat got flooded because of the negligence of my upstairs neighbor. I called Bruten and co straight when the leak started from the chandelier, Friday 17th may. They did not do anything nor sent a plumber nor even came in the property. My neighbors had to repair the leak and Bruten and co told me I could live in the property with holes in the ceiling! I’m allergic to house dust! Three month later I have now moved ten times in total as I couldn’t stay there. Bruten and co told me I made it up and it was only a spoonful of water!!! Shocking! I’m still fighting to get my deposit back! They charged me for rent and cleaning the property! Scandalous! They made my life hell and I lost a lot of money and so much stress! Avoid them like the plague!... Read more
23rd Jul 2019 (4 years ago)

F Masoumi

1/5 Stars
One of the worst agents in London! Rude, unprofessional and liar! I wanted to rent a flat with them back in 2014, I paid £400 upfront and started to filling the forms, the day that they were supposed to give me the keys, I called them and the agent said we rented the flat to some else with higher offer and so If I want to talk to them I have to book an appointment!! It took them 4 month to refund me! After I made a complaint to the TPO! They even tried to remove my review from AllAgents.co.uk by saying I was never their customer! But guess what? The bank transactions stays forever! They post a £400 check after 4 month, no letter included, no apology note! They were rude to my father and me, and they kicked us out of their office in Notting hill gate. Avoid them!... Read more
11th Dec 2018 (5 years ago)

C Elias

1/5 Stars
I have rented 5 times in London and nothing as bad as this, always got my full deposit back but Brutens ripped-off almost £400 from my deposit in things like: 20£ for removing from the property the Wifi box that I let in case the next tenant could re-use, £55 for a new mattress cover, £66 for re-wiping a table and a mirror (that had been already professionally cleaned!), etc.. And they said it is the landlady decision to claim this amount, ha! I asked them for the check-in professional cleaning report and invoice but they didn't provide it to me. But they wanted mine when I checked out. Is that fair? Awful support during the tenancy: I had very poor TV signal and they just asked me to talk to the porter. Didn't know how to replace the kitchen bulbs, also ask the porter.. Wanted another set of keys just in case, they asked me for 40£ deposit. All in all, they deserve 0 stars. Too bad the minimum you can give is 1.... Read more
24th Sep 2018 (5 years ago)

Performance stats

% of asking price
We cannot show these stats publicly. To view these, you'll need to create an account.
Average sale time
We cannot show these stats publicly. To view these, you'll need to create an account.
Fee
We cannot show these stats publicly. To view these, you'll need to create an account.
Instantly compare agent fees and performance

Number of listings

Find out how we collect and process this data

More agents nearby

  • Garrison Estates - Notting Hill Logo
    Garrison Estates - Notting Hill 0.05 mi away
See more agents in Marylebone

Is Bruten & Co the best agent for you?

Compare them with other local agents
Free
Data-driven
No obligation

Related posts

Estate agent leads a family around a potential new home.
Estate agent leads a family around a potential new home.
Estate Agents
What do estate agents do?
For each home sale there are several steps estate agents have to follow, and a minefield of legal requirements they have to comply with.
Read more
GetAgent
The Estate Agent comparison site
GetAgent Facebook iconGetAgent Twitter icon

For agents

  • Login
  • How to join

Get in touch

020 3608 6556

Our lines are closed

We are a company registered in England & Wales, company number 09428979.

Privacy policyTerms of use

Copyright © 2024 GetAgent Limited