Chancellors  - Banbury Sales

Banbury

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Callum and Richard have been very helpful and professional in helping us finding a new rental home and putting our offer through for the property. They kept us constantly updated throughout the whole process. My partner and I have had a series of bad experiences with other agencies so the manner and professionalism that we have witnessed at Chancellors has been very refreshing. We will definitely use them again for renting. Many Thanks!

Avoid them at all costs! 
Their business model for advertising properties for sale is, go see the seller and convince them they can sell the house for a higher price than other estate agents as they have sold a lot in the area, win the business and then just a week and half later, get a team manager from the head office in Bracknell to lower the price as there are not enough viewings and it keeps going on and on. Don't be fooled by their proactiveness and speed to get you on the market, that's literally all they care about (The 1 star is for that). You will  only get viewers who are never interested to spend anything close to what you have advertised it for, ending in receiving constant feedback from viewers saying 'They feel they could secure a property larger than your's at a better price'. 
To top it all off, they managed to loose hold of our only buyer, who gave an offer, which we eventually accepted (on the same day) and we were being mis-guided by saying they couldn't get hold of the buyer, whereas we found out that Chancellors never followed up with our buyer, so he ended up buying few other properties, being an investor.
14 weeks into a 16 week contract with them, I felt this was just a waste of time and lodged a complaint with their Directors and to their head office and requested to stop all services for us, which they did eventually after another few round of email pestering. It has been more than 2 weeks now and I haven't heard anything back anything regarding the complaint, except for a complaint acknowledgement email and the head office saying they are 'investigating' call records. 
Unless you have lots of time to spare and don't mind dressing up your house for viewers who will never make you an offer near to your asking price, as they are never intending to buy a house around that price, which I believe none of you would been keen on, stay away from them. Absolute cons!
PS: To put a contrast into the whole aspect, we ended up going with Bairstow Eves and they sold our house for 99% of the asking price and in just the third viewing. This is how quick things could have been done!

This is a terrible company to avoid at all costs. I have periodically advertised a property to let through another agent and every time I am constantly pestered by people from this agent who miraculously have  a queue of tenants who want to let my property. I have asked them repeatedly to stop calling me and they just continue to do so. They are unethical in their practices and a total nuisance. I would never ever use them based on my experience

Hopeless Estate agents, couldn't even meet a surveyor at the house to let them. Very slow in contacting the seller, tried to sell you their own mortgage advisor who charges a whopping 1% of house value, ouch! Stay clear!

Used these when I first rented out my house, a few years ago, they were awful and I’d absolutely stay way. The manager Richard was rude and very unhelpful, it was his way or the wrong way. I asked to be present for the quarterly checks, they done them without telling me. My tenants were late on payments a few times and Chancellors didn’t have a clue, I had to chase them each time. When I finally got my property back at the end of the tenancy, it was a wreck and they gave me NO help or advice on how this was to be rectified. Pretty much paid them just to find tenants...DO NOT USE!!!

We were impressed with the speed our property was let out and the monthly rent achieved was higher than we were hoping for. Abi-Leigh was very efficient in quickly securing the tenants and communicating with us. So far everything is going through smoothly. The team have all been easy to contact which we hadn't found with our previous letting company.

No Health and Safety consideration for tenants - moved me into a property with no heating or hot water, violated health and safety guidelines,  broke my tenancy agreement , shocking service , only want the money, dont care about tenants AVOID!!!

Hello my name is Vlad i hope this i will be helpful for everyone which they want to rent or buy the house whit this guys i lose the money becouse they don't make the proper job and they disturb you all the time after they take your money i am very disappointed and i feel very angry about this people and something more i forget to say don't trust never in that guy Richard Chaudry MARLA and  all the people from this Agenti on the end please careful to don't pay the money and on the end to don't have the house were to stay whit the family and 1 small children 5 year old! Thank you and please be careful!

Having had a survey done on 7 The Jetty, Mollington, a number of negative issues were raised. I was extremely disappointed with lack of support and communication from the Banbury office. Complaints of poor service were made to their Head Office.
I would advise anyone purchasing this property to ensure that the all imminent legal issues, repair needs and costs are disclosed.

I have been with Chancellors for 3 years, as a landlord and have been very impressed with the service I have received. Right from the outset I have been provided with a professional service, from the Banbury branch, as well as the head office in Bracknell. I have been particularly pleased with Richard Chaudry and his team, whose approach has always been courteous and efficient. Both Richard and Abi-Leigh Richards have kept regular and up to date contact with me regarding the letting of my house in Banbury, providing sound advice as we transition to new tenants. The speed at which they let my house, after the current tenants handed in their notice, was incredible. Most of all I have appreciated the peace of mind that the team have provided. I live abroad, in Thailand, and with the standard of service I have received I genuinely feel that I can rely on Chancellors to take care of my interests in the UK. Thank you Chancellors!

Richard Chaudry and his team at Chancellors' Banbury office have provided us with an excellent service. First class communication, regular updates and prompt feedback are very important when dealing with the stress of organising something as complex as a move abroad. Well done Richard . . . first class customer care in every respect. Thank you - Patrycja Muzyka-Robinson

My faith is restored! My past experience with Estate Agents has not always been memorable for the right reasons. But I can honestly say my experience with Chancellors (Banbury) could not have been more positive. Many thanks to Richard and Oliver for their sterling efforts on our behalf. We are grateful to you for responding to all our needs with such professional zeal, with a much appreciated warmth and lightness of touch. Kind regards - Steven Muzyka-Robinson

Steve Andrade had provided us a service nothing short of excellent. His honest and genuine approach made us feel comfortable when deciding what property to buy. All questions were answered very quickly without any hesitation. The whole process has been handled professionally and I feel that we were in good hands right from the beginning. Nice one Steve!

Oliver has provided an amazing service. He has showed us several properties and communicated with the sellers quickly and efficiently answering any questions or queries within the hour. We are now in the process of buying the "right property for us" and have found the process quite painless. I would highly recommend this company as they are always friendly, personable and professional.

Oliver has helped me purchase properties in the past, I've always found him to be very friendly, quick to respond to emails and I really like his friendly approach to helping me find properties, I would happily recommend Oliver to anyone looking to sell or looking at buying, he will be a great asset to the Banbury office,  thanks for the help 

MC

Really happy with their fixed price let only service found me a great tenant and went the extra mile.  Have also been helpful with my other enquiries about lettings and sales figures.

Richard Chaudry and his team at Chancellors were extremely helpful and professional in my complicated search and purchase a rental home. Richard was really knowledgable about rental values and those homes with good return potential. Replies by Richard were returned promptly and with accurate information as required. It was a pleasure to deal with Richard and will return to him for a future purchase/sale or advise.

Richard and the rest of the staff are very accommodating and helpful. They act quickly and make the process as smooth as possible.

Richard has been exceptional since taking over from Connells. He managed to rent out our property in just over 2 weeks guiding and updating usn throughout the whole process.

After renting privately for the last 10 years I was very sceptical about approaching any agency. I had visited a few others in the area before Chancellors where Richard Chaudry made me feel confident and comfortable throughout the entire process. Not only have I found the perfect home but it was done efficiently and professionally.  Service with a smile!

I am very happy to use Chancellor Banbury branch. Richard Chaudry guided us through the whole process and was very helpful in providing all the information that we needed. It was a very smooth process and we are happy to use their services in future.

I recommend the Chancellors Agency for everyone if you want a quick and reliable administration. Professional service! 
Thank you Aamir, Callum, Richard

Top Lads, Richard, Callum and Aamir, I have met with a very professional team here. I highly recommend to everyone to contact with them if they want to move out. Their customer obsession is excellent and they were always keen on, especially in difficult times. Thank you guys.

Wayne Ryan was a credit to Chancellors.  We visited the property on numerous occasions and Wayne was always very accommodating.  Thanks Wayne

I was reviewing the area with an eye to rent. I was previously unsure if I should go the 3rd party route, being sceptical of the value of agencies. However having tried myself at length to research and review the market, independently the options were limited. After some negative experiences with other local agencies in the past, I was really happy with the personal attention Richard Chaudry provided in particular. He went above and beyond to make sure we found the property we desired.

Really happy with the service I received from Chancellors, from start to finish.  Especially like to thank Wayne Ryan (Banbury) and Jo Fox (Head Office) for all their help during the process.
Would definitely recommend them!

I really recommend Chancellors Agency. I felt everyone was taking care of my requests emailing me and calling me back almost on a daily base. Callum Horne and Daisy Andrews especially did a great job, looking after me and my peculiar needs. I will recommend it to all my friends.

We bought and sold using Chancellors in Chipping Norton. A highly efficient and reliable service that I would thoroughly recommend. Tom was always at the end of the phone to answer my questions. A big thank you to all the team!

Having dedicated enormous amounts of time, money and effort in to finding the right partnership to let my property, it was an instant feeling of a perfect match as soon as I was introduced to the Chancellor letting team in Banbury headed up by Richard Chaudry. From the first introduction it was clear that my needs were at the forefront of the company and it was not a case of promising things just to win my business, which I had experienced in other letting agents. Not only was a surprisingly high rental package suggested could be achieved but they completely exceeded expectations by following through in a professional and speedy process. Fully recommended.

When me & my partner first started looking for our first home together in the Banbury we were so lucky that our perfect home was with Chancellors! Wayne was our dedicated estate agent & went above and beyond making sure it was a smooth, stress free experience - especially as we found out we were expecting during the process!! Couldn't recommend Wayne & the rest of Banbury Chancellors enough.. will definitely be contacting him again when we are ready to upsize! :) Thank you again Wayne!

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