Chissick Estates is a family run Estate Agency based in the heart of Chigwell. We cover a wide range of areas including Chigwell, Hainault, Barkingside, Clayhall, Sevenkings and Ilford to name just a few.
Janice Chissick has been helping people move for over 42 years and with the help of her team in sales and her husband Paulo in lettings they strives to be the go to agent of choice in and around the surrounding areas. We provide honest, straight talking advice and upmost professionalism and service to our vendors and purchasers.
Opening hours
Monday9:00am - 6:00pm
Tuesday9:00am - 6:00pm
Wednesday9:00am - 6:00pm
Thursday9:00am - 6:00pm
Friday9:00am - 6:00pm
Saturday9:00am - 5:00pm
SundayClosed
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Chissick Estates - Chigwell Reviews (30)
Have you used this agent?
57%
0%
0%
3%
40%
H Shipkolye
Lettings team exhibiting strange behaviours. We were asked to send our documents and a holding deposit for a property but one day later were told the property was no longer available as someone else had put a deposit down. One week later we have seen that the property is still up and available to view and the estate agents has not given us a reason as to why our original offer was suddenly declined at the last minute and they clearly lied about another individual putting a deposit down (which is also strange as we had been asked to put the deposit down so have you asked multiple applicants?)... Read more
5th Jul 2023 (8 mo. ago)
D Vernon
Had a wonderful service from Janice and her team. From the moment we put our house on the market they worked tirelessly with the sale which was achieved expediently. Chissick were always available to respond to our queries and concerns and the whole sale process was achieved to our satisfaction. I have no hesitation in recommending them to anyone considering a move.... Read more
28th Jul 2022 (1 year ago)
J Raymond
Very on the ball, down to earth, approachable, concerned,professional. Knew more what was going on than my own estate agent conducting my sale. Will definitely use Chissicks if I want to sell.... Read more
15th Nov 2021 (2 years ago)
M Swati
i rented a property via these guys in Romford in Feb 2021.while handing the keys over there was no heating on,on inquiring,Mr Paolo who is either rep or manager told me that it ll need fiddling with smart meter and its ok otherwise. we moved into the property and central heating is not working.contacted the agent and they made a call from E-On and the electrician made 5 visits to my property and the heating is still not working 7 months down the road.
This agent who knew that central heating is broken from day one but he let in a family with young vulnerable kids.
there were other issues which i found out after moving in, when i pointed out, i was told that i can leave the property without any notice.
extremely unprofessional people.they are totally time waster and have no regards or respect for other people suffering or their time wastage.
The Reception team with their hard to understand English is rude and they hardly follow even when one speaks to them in the basics English.
DONT get any property via these guys....you ll be sorely disappointed with their service.... Read more
21st Oct 2021 (2 years ago)
Anonymous Homeseller
Excellent service from startup to finish all staff were very helpful and pleasant to deal with. Would highly recommend them for a stress free move.... Read more
24th Jun 2021 (2 years ago)
J Bradly
Spoke to Paul who was extremely rude and took it upon himself to tell me that We could not afford the property because My friend is a single mother on part DSS when She already pays the same amount at the property She is currently in. Discrimination at its best and they will be receiving a formal complaint followed by a complaint to the local trading standards.... Read more
9th Apr 2021 (2 years ago)
M S
I recently bought a property through Chissick Estates. David showed me around and I made an offer. I must have looked at the house 5 times and never once did David complain even though he was so busy. I was also always calling him about something or another, he was always so polite and helpful. My purchase ended up being really lengthy. I used a Solicitor in Ongar called PCS who I would not recommend at all. I constantly had to chase them and was given no answers, then Janice got involved. Janice is someone you want on your team. She called them every day, along with calls to the freeholder, my mortgage advisor, the vendors Solicitor. I was on a tight deadline to move from my house and Janice didn't give up. She would start work early and be on everyones case prior to 9am.
I honestly cannot thank her enough for being so tenacious. If it wasn't for Janice I would be staying at a hotel right now. She pushed until the job was done. I have bought a few houses but I've never
used an Estate Agents like Chissick Estates. They have genuine people who are good at their jobs and 100% professional. Highly highly recommended.... Read more
24th Dec 2020 (3 years ago)
D turner
We sold our house with chissick estates, and found them to be very friendly and professional. I always prefer a family business. Very quick to adapt to the changing quirks in the buying and selling process. Many thanks to Janice and the team for selling our house with help and advice when needed.... Read more
23rd Dec 2020 (3 years ago)
S Haque
We bought our house through Chissick Estates Chigwell . I was really impressed with the support they provided us throughout the process. We received excellent service from Chissick in purchasing our new home. Right from the start in viewing the property through putting in an offer and the conveyancing process, Janice and the team (Kerry and David) were excellent in chasing solicitors and keeping us in the loop at all stages of the purchase. Janice kept us informed throughout the entire process, she was available at any time of day and always responded to enquiries promptly. The team were always polite friendly and efficient in progressing the matter and getting us into our new home. Highly recommended, I will definitely be recommending Chissick to our friends and family. Thank you to Janice and the team.... Read more
8th Dec 2020 (3 years ago)
W Begum
Very poor attitude. I had a viewing on friday which had to be cancelled on my part due to being stuck in traffic. My husband had messaged them and called them however we didnt get an answer back. We called on saturday to reaarange and see whats going on. They gave a date for tuesday. That afternoon someone had called and cancelled our viewing. I questioned why it was being cancelled thinking the property probably has been taken instead a silly man named ‘paul’ said because we cancelled on him before. He was very rude not professional at all. First agency i have ever come across thats been that rude and unprofessional.... Read more
24th Nov 2020 (3 years ago)
N Gajan
Very efficient, clear, professional, helpful and polite. I am extremely thankful particularly to Janice.... Read more
13th Oct 2020 (3 years ago)
D Y
Highly recommended!... Read more
19th Aug 2020 (3 years ago)
J ts
We have been using Chissick Estate for letting our property for about 7 years, at the beginning the experience was decent, Chissick Estate took care of all necessary procedures and maintained a largely smooth experience when tenant was paying rent on time. We did have a tenant delayed rent payments due to health condition that lead to temporary disability to work. We arranged meeting with tenant to understand the situation, we offered small discounts, installments, allowing delays until tenant receives benefits. It took months and the matter was finally resolved.
The next tenant was put forward by Chissick Estate whom passed initial referencing and credit checks, although this one was a lot different. At the beginning of his tenancy, everything was as usual until we found the payments were lacking or greatly delayed for several months without any notification from the agency. We contacted Chissick Estate and learnt it was a self-employed man with a vile attitude who is happy to occupy the property and refuses to pay any rent, he refused meeting nor communicating with both landlord and agency, covered windows with newspapers. Chissick Estate attempted to file for rent protection insurance but due to the lack of noticing the missing rent, they have passed the 30 days cut-off point of claiming, resulting the policy being denied. Chissick Estate took no responsibility and claimed they were “learning”. Failing to receive any payment, we had to resolve this matter via legal means. We as landlord had to research, coordinate, arrange and pay a solicitor to file for section 8 and section 21. It took several months leading to tenant’s eviction, during the whole process the agency offered minimum help and guidance, often evasive of any responsibility, they are very difficult to get hold of, rarely return messages and have no one taking care of matters when the particular agent is on holiday. However, the agent did offer to attend court hearing on behalf of landlord. We ended up spending the legal fees, granted Order of Possession, retrieved the property in an atrociously unhygienic state, and still unsuccessful in chasing back lost rent to this date.
It is very questionable to Chissick Estate’s tenant selection process leading to a number of traumatizing letting experiences. Although their charge is relatively low, I would not recommend Chissick Estate to anyone, especially for letting.... Read more
7th Jul 2020 (3 years ago)
Anonymous Landlord
We have been using Chissick Estate for letting our property for about 7 years, at the beginning the experience was decent, Chissick Estate took care of all necessary procedures and maintained a largely smooth experience when tenant was paying rent on time. We did have a tenant delayed rent payments due to health condition that lead to temporary disability to work. We arranged meeting with tenant to understand the situation, we offered small discounts, installments, allowing delays until tenant receives benefits. It took months and the matter was finally resolved.
The next tenant was put forward by Chissick Estate whom passed initial referencing, although this one was a lot different. At the beginning of his tenancy, everything was as usual until we found the payments were lacking or greatly delayed for several months without any notification from the agency. We contacted Chissick Estate and learn it was a self-employed man with a vile attitude who is happy to occupy the property and refuses to pay any rent, he refused meeting nor communicating with both landlord and agency, covered windows with newspapers. Chissick Estate attempted to file for rent protection insurance but due to the lack of noticing the missing rent, they have passed the 30 days cut-off point of claiming, resulting the policy being denied. Chissick Estate took no responsibility and claimed they were “learning”. Failing to receive any payment, we had to resolve this matter via legal means. We as landlord had to research, coordinate, arrange and pay a solicitor to file for section 8 and section 21. It took several months leading to tenant’s eviction, during the whole process the agency offered minimum help and guidance, often evasive of any responsibility, they are very difficult to get hold of, rarely return messages and have no one taking care of matters when the particular agent is on holiday. However, the agent did offer to attend court hearing on behalf of landlord. We ended up spending the legal fees, granted Order of Possession, retrieved the property in an atrociously unhygienic state, and still unsuccessful in chasing back lost rent to this date.
It is very questionable to Chissick Estate’s tenant selection process leading to a number of traumatizing letting experiences. Although their charge is relatively low, I would not recommend Chissick Estate to anyone, especially for letting.... Read more
7th Jul 2020 (3 years ago)
M galan
As first time buyers, it was very important for us to discuss with an estate agent that is reliable, trustworthy and responsive, and Chissick checked all boxes. Janice was very helpful and professional throughout the entire process. We want to extend our special thanks to David, who gave us very useful advice and recommendations. It was a longer process due to the Covid19 situation, but Janice and her team made it very easy for us.... Read more
22nd Jun 2020 (3 years ago)
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Property listings are matched to data from the Land Registry by our clever algorithm. Clever as it may be, it isn't always right, especially if a property was listed by multiple agents. The asking price is the original listing price, NOT the final listing price.