A Bondarenko
I recently rented a property through Circa Residential Property Ltd and overall my experience was positive. The process was organised professionally and communication was clear throughout. The team responded promptly to queries and ensured that everything was in order before I moved in.
The property was as described and any initial concerns were addressed in a timely manner. While no rental experience is without minor issues, I appreciate their efforts to make the process smooth and easy.
Their professional assistance was prompt and efficient.
I would recommend ,especially Georgia, to anyone looking for a reliable rental experience in London.... Read more
Tenant
24th Feb 2025 (27 days ago)
D Solans
As a family of five, we rented a property in the heart of Fulham for about 2 years. Very much appreciate the diligence in any issue with the property. First, Sean and the last period, Georgia, both did a fantastic job. The checkout process was fair and quick. Thank you, Circa team!... Read more
Tenant
21st Feb 2025 (30 days ago)
B GK
Lived in their managed flat for 8 years. Sean and Georgia are amazing staff. Got deposit back promptly after inspection. No hidden fees and etc.... Read more
Tenant
10th Jan 2025 (10 weeks ago)
O Swarthout
worse than useless.... Read more
14th Nov 2024 (18 weeks ago)
A Tufu
Very bad customer service. They don’t reply your email or calls. Seems like they don’t care. Never gonna recommend at all ????????... Read more
17th Sep 2024 (6 mo. ago)
N Torous
I recently went to look at an apartment and want to share my experience. Viewing the apartment was good, and I especially want to tell you about Mr. Sean. An extremely kind, nice person. It was a great experience with Circa Residential Property.
Many thanks... Read more
29th Apr 2024 (10 mo. ago)
I Mercer
As a tenant at a property managed by Circa, I was highly impressed by the speed of response, level of customer service, and proactive level of care offered by the Circa team. Special recognition goes to Georgia Bodinetz for her professionalism and engagement around our property needs. Highly recommended.... Read more
Tenant
27th Sep 2023 (1 year ago)
Two men who attended my property were stoned and stinking of alcohol. Didn’t do a good job and left me and my children waiting for weeks inbetween complete my the job. Circa property is a disgrace. Recommend not renting if this company!... Read more
Tenant
9th Aug 2023 (1 year ago)
M Morris
Rented a property with Circa for 2 years, by far our best rental experience. The team are friendly and professional, and always available when needed - Georgia and Sean managed our property. Any issues with the property (leaky taps, appliances etc.) were resolved quickly and done well. The tradesmen they use are polite and great at what they do.... Read more
Tenant
3rd Jul 2023 (1 year ago)
M Fitzgerald
0 star if possible! This Estate Agent did not do anything to protect my brother "TheTenant" who died suddenly leaving no will and the only beneficiary being his 90yr old Mother who is entitled to his deposit back,( he has signed protection agreement which Landlord illegally did not cover!)therefore no protection for the tenant!My brother's bank has confirmed that his mum is sole beneficiary in a letter which was sent to them ! They are now asking what proof she gave to the bank to show that she is his mother !!! Where is the Compassion????There is no probate needed on a small Estate ! Other Estate Agents would not behave this way !!!! Shame on you!!!!... Read more
Tenant
22nd Jun 2023 (1 year ago)
They do not protect the tenants agreement,landlord did not protect the deposit despite a signed form given to tenant and agency have held onto deposit and will not release it to the tenants sole beneficiary his 90yr old Mother.
They have no Compassion , are dishonest and greedy. Advise strongly to keep clear.... Read more
Tenant
12th Apr 2023 (1 year ago)
F Eugen
Good evening, I have collaborated with circa property for more than 3 years, whenever I needed something I was resolved as quickly as possible, Georgia and Sean two wonderful people who get involved in what they do and very professional and transparent . I thank them for the warm and quiet home they have given me. I recommend Circa property. much success in the future.... Read more
Tenant
13th Dec 2022 (2 years ago)
M Davies
Circa (Georgia) was brilliant at looking after us for 3 years, an example is quickly sending us a washing machine replacement when it broke down week 1 of lockdown!
Always quick to respond and sort out any issues, highly recommended.... Read more
Tenant
16th Nov 2022 (2 years ago)
H Ogilvie
Sean Thomas was a great property manager. Thoroughly recommend working with Circa and Sean specifically... Read more
Landlord
30th Sep 2022 (2 years ago)
G Duder
Excellent service... Read more
25th Sep 2022 (2 years ago)
T B
My partner and I recently moved into a property in East London, which is being managed by Sean Thomas at Circa. Our transition was well managed; the service and communication has been/is transparent and seamless, with any queries or issues dealt with quickly and professionally.... Read more
Tenant
8th Sep 2022 (2 years ago)
K Huang
Sean is excellent and always responds very quickly to sort out any issue we got at our rental home. Professional and easy to work with. Highly recommended.... Read more
Tenant
2nd Sep 2022 (2 years ago)
A Chung
Sean and the team at Circa are friendly and professional. They were quick to respond to my questions, helpful and I would recommend them.... Read more
7th Aug 2022 (2 years ago)
The best agent have ever come across, the response to the house repair as quick as possible. I recommend any person who want to rent or buy a house to contact them. I live in there property for 12 years without having any issue what so ever and the give me all the support I needed till I own my property thanks to all the member of the terms.... Read more
Tenant
24th Mar 2022 (2 years ago)
K Brunette
Circa have been extremely responsive to any issues or Enquiries throughout my tenancy with them. Would highly recommend :)... Read more
Tenant
27th Feb 2022 (3 years ago)
C Washak
I spent around 16 months living in a flat managed by Circa property. Compared to all the other letting manging companies I've been with Circa has been amazing and blows all my past experiences out of the water.
Georgia Bodinetz was the main contact for the duration of my stay and she always provided an excellent service. She was always very punctually, replied quickly to the e-mails and quickly sorted out any issue I had with the flat.
It was a great experience working with her and I will most likely struggle to find the same level of quality from any future property management companies.... Read more
Tenant
23rd Feb 2022 (3 years ago)
J Jones
Very professional and reliable.... Read more
21st Feb 2022 (3 years ago)
K Chaudhary
Professional and efficient service from Sean the Property Manager. Thank you.... Read more
21st Feb 2022 (3 years ago)
A Richards
Great experience with this firm, notably with their sales & letting manager Sean, who was friendly and professional. Importantly he followed up on promises made and genuinely cares about customer empathy. No hesitation to give 5 stars.... Read more
18th Feb 2022 (3 years ago)
N Crossey
I have been living in a property managed by Circa for about 3 years now. I am really happy with Sean, our property manager as he has been able to resolve a number of requests for us in a very professional and efficient manner. He has been able to manage change of tenants with ease, and also is very responsive to any requests or issues. A huge thank you to him! I also would like to make mention about Gavin (maintenance) as he has done some work here over the years and has always been so wonderful and thorough. He is credit to this company, as is Sean. I did have dealings also with the manager last year, and again, he was wonderfully helpful with my issue at the time.
I would recommend Circa to others, as they are a good team and take care of their tenants.
Many thanks!... Read more
Tenant
25th Oct 2021 (3 years ago)
R West
Very bad stole money, would not recommend. Would not trust them at all!... Read more
16th Oct 2021 (3 years ago)
H kemp
Absolutely shocking experience, I will never ever reccomend them to anyone. The customer service is atrocious. All they care about is money. After numerous attempts of trying to get through to the company to enquire about getting back a deposit I finally had a response from Trevor Titus. He has a very poor attitude, shouting down the phone, no professionalism what so ever, does not let you speak and just overall aggressive. Illegally refusing to give a deposit back when there are documents and bank transfers proving they were happy enough to take the money. Save yourself the hassle and do not go with them. It's ashame you have to give at least one star to even write a review in my opinion. Most stressful time of my life with this company! AVOID... Read more
Tenant
14th Oct 2021 (3 years ago)
R Wilson
Excellent service provided by the team. Extremely helpful and catered to my requirements... Read more
13th Oct 2021 (3 years ago)
D Guiher
Circa manages our property, our main contact is Sean. Circa have been excellent - great customer service, immediately responsive, always courteous and professional, and the work swiftly done to a high standard. Sean in particular is very friendly and professional with fantastic communications. Highly recommended.... Read more
Landlord
12th Oct 2021 (3 years ago)
S Greenwood
Absolute shocking service, do not go with this company AT ALL! Not responsive, VERY VERY RUDE! DO NOT GO TO THIS COMPANY! If you must know the owners name ‘ Trevor Titus ‘ !... Read more
3rd Oct 2021 (3 years ago)
C Austin
Poor customer service from Trevor, trying to enquire about renting a property, slow response and lack of details for the property. ????????... Read more
3rd Oct 2021 (3 years ago)
A Parker
I have been renting a properly from Circa Residential Property for 5 years now and have only good thing to say about them. Sean is great in what he does, very professional and efficient. I'm very pleased with their services and very quick actions to resolve any kind of issues.... Read more
Tenant
3rd May 2021 (3 years ago)
S Remiout
The agents are not professional, not responsive
They contact you only if something beneficial to them ...never rent from them again .... Read more
Tenant
30th Apr 2021 (3 years ago)
D Andone
We knew nothing about Circa Residential Property Agency until two months ago. But, we can recomand it after our experience now.
Sean Thomas, the sales and lettings manager, had provided a very good and professional service during the rent process from the first question to the hand over the house's keys.
He is serious and punctual, replying quickly to the e-mails and explaining to us everything where we needed extra information.
It was a great experience working with him, especially in this pandemic time.
Even after the we got the house, he is providing the same service which makes us happy.... Read more
Tenant
16th Apr 2021 (3 years ago)
D J
Great service from Sean as property manager.... Read more
8th Mar 2021 (4 years ago)
L Ware
Horrendous Estate Agency!!
Completely unprofessional! Constant issue in the flat doesn’t get fixed for weeks!
All they care about is money but doesn’t care about the tenants!!
Go to any other estate agency
Scammers... Read more
Tenant
30th Nov 2020 (4 years ago)
G Bakanauskaite
This agency is a joke ! Not answering calls - not replying to emails ! impossible to get hold of ! scam !!!!!!... Read more
2nd Nov 2020 (4 years ago)
S Jethwa
We recently purchased our dream home through Circa and were provided with an extremely high level of service from Sean Thomas. From the moment I spoke to Sean to book in the viewing right up to the point he met us with our keys, I cannot fault Sean in any way whatsoever.
Sean kept the human and emotional touch there though out the transaction even assisting with issues with caused further down the chain just to reduce my stress levels. We were in a very long chain and I truly believe that without Sean's involvement and help I would not be sitting typing this review from my dream home. Sean, thank you for everything though out this purchase of ours and for all your help beyond completion too!... Read more
Buyer
21st Apr 2020 (4 years ago)
J Browne
Great agent professional friendly service... Read more
24th Feb 2020 (5 years ago)
M Axis
Would give it 0 but not possible... Read more
25th Jan 2020 (5 years ago)
K Ross
Awful customer service.... Read more
3rd Oct 2019 (5 years ago)
J Bevan
A terrible agency with atrocious customer service. Numerous dangerous issues in our flat that were never dealt with properly. Circa constantly blaming the 'landlord' for his reluctance to fix things. However a quick search on the land registry revealed that surprise surprise, Mr Trevor Titus (A company director of Circa) was the legal owner of the property. A total racket. Avoid at all costs.... Read more
Tenant
19th Feb 2019 (6 years ago)
F testi
We wiewed a propriety with circa and we sent an offer as the agent told us we were the first people viewing it and encouraged us to do so.
The day after, I enquired and they told me that an other agent let the flat to other people, already on references stage and they did not aware about it. Ridiculous. They said they were the only letting agency managing the propriety but with a little search online found it in another letting agency website for a higher cost. Not honest at all. We been lucky after that, found a propriety thanks to professional people.... Read more
Tenant
31st Oct 2018 (6 years ago)
S Howard
Not impressed with service. I dealt with Sabriye who was rude, could tell she couldn’t be bothered. Does not hold herself well. I would not recommend! Had to go else where. Not happy at all.... Read more
2nd Aug 2018 (6 years ago)
A Moses
Sean was excellent we rented for only six months as we were planning to buy our own house. Due to some delay in paper work I extended for couple more weeks as our tenancy agreement was coming to end Both Sean and Sabriye understood our situation and they were very helpful. I would recommend to my friends. Cheers guys... Read more
Tenant
28th Feb 2018 (7 years ago)
Y Ayl
The worst property consultants that I have ever experienced. Unprofessional, unethical and unapologetic. I booked a viewing at 6 for a property in barking, got a call from the agent confirming the same. Reached the location at dot 6, give constant calls to the agent but no one picks. Left messages on AM but no return calls or even a simple email stating reasons for such behaviour. Won't recommend such horrendous service, basically time wasters to anyone. Please avoid them at any cost since agents like this will usually have similar properties.... Read more
17th Nov 2017 (7 years ago)
Y Ozdemir
Booked in a viewing for 17:30, asked for a number and was told the office would be open until 18:30. Went to the property as agreed and waited 15 minutes, nobody turned up, no one from the office picked up the call either. Nothing at all. Thanks for wasting my time. This is why I avoid small agents, no care at all. Cheers!
*update* got a call from a very rude lady 20 minutes after who asked me if I was still going to the viewing. Informed her I waited and nobody called me so I was on my way home... and they hung up the phone! Great customer service well done to you;)... Read more
15th Sep 2017 (7 years ago)
A greene
This is an email received from Mr Trevor Titus,owner of Circa Residential Property on 5th of September 2016.
Reply to a unstable looser
Mr Green
I have tried to genuinely to help you as I thought you were a gentleman.I felt you had kept your word as you promised and the least I could do was help you in your request.
I find your recent email not only insulting but it proves the fact that you are NOT a gentleman and goes to show that you are a total lunatic that was evicted by your landlord for your severe rent arrears and your abusive and offensive mad emails to her.
Our business with you is now complete.Do not ever contact me,this office or any of our staff again.We are not interested in your mad ranting and idiotic crass behaviour.Do not bother us again little man.... Read more
3rd Aug 2017 (7 years ago)
A khalik
Sean who has supported me and my family to move in to a property he has been very helpful and has great people skills and does his best to ensure he delivers great service and values people with respect.would recommend anyone to deal with Sean for a great service and experience. Thanks Sean... Read more
11th Jul 2017 (7 years ago)
John
Sean was fantastic in getting us into our new rented property quickly and professionally. We found the whole experience to be efficient and hassle-free, and Sean was always on hand to assist with any questions we had. Great work - thanks... Read more
Tenant
7th May 2017 (7 years ago)
L Grimes
I have been renting a property through Circa for over a year now. Both Sean and Sabriye have always been extremely helpful and responsive whenever I have had to contact them about any small maintenance or repair issues (which I'm happy to say has been a very infrequent occurrence). I would happily recommend Circa as a letting agent .... Read more
Tenant
30th Mar 2017 (7 years ago)
S Sheikh
Recently moved into an apartment managed by Circa. The whole team have provided me with excellent service from the start, very helpful and transparent with all the need to knows. Sean the lettings manager made the move real smooth and hassle free with regular and efficient communication. Great work guys!!!... Read more
Tenant
29th Mar 2017 (7 years ago)
B Agario
What an amazing team! Sean, Georgia, Sabriye and Trevor are reliable and super efficient. Any problems that arose were dealt with promptly and professionally. I couldn't recommend them highly enough.... Read more
22nd Mar 2017 (8 years ago)
M Deron
Rented a property via Circa Residential Property for many years and found them to be affective and efficient. Any problems I had were dealt with prompt by Sabriye Boldizsar. I would recommend this agent to anyone.... Read more
Tenant
17th Mar 2017 (8 years ago)
A KOSHELEVA
I have rented an appartment with Chestertons estate agency. Circa Property acts as landlord. Keep writing emails about the 10C bathroom and black mould growing and speading fast on the walls. Could not get a reply for 3 months and finally Mrs Sabriye Boldizsar came to view the issue in my appartment. I was away at that time. I was amazed to hear that they found no issue in my bathroom while half of the wall is covered in black mould. To add up, she left the heater on in the bathroom while i was away for 2 weeks without informing/asking me about it. I wrote another email and got no reply again. Not sure where to complain, Circa property has been really a pain. I am paying my monthly rent fee on time and all the bills and taxes but cannot get any assistance from the Circa. Not even a reply to my email. Very dissapointed.... Read more
Tenant
30th Jan 2017 (8 years ago)
A Gillott
Emails were exchanged with Sean Thomas, Lettings Manager.
A viewing was arranged for Saturday 10th August 2013 at 13:00.
Nobody from Circa arrived between 12:45 and 13:30. No call, no email.
Two calls to their office were not answered or returned. One email to Sean Thomas was not responded to.
Would not recommend.... Read more
3rd Sep 2013 (11 years ago)