For over thirty five years we have been selling and letting thousands of homes across Peterborough and the surrounding area and to this day our business remains entirely independent and family owned. We place great emphasis on traditional customer service and to this end we invest time and effort on professional training for all of our staff. Our In-House Conveyancing and team of independent Financial Advisors are on hand to provide a personalised service to meet the needs and requirements of each individual case. Our dedicated Sales Progressors are here to assist with communication between all solicitors and any other relevant parties who may be involved as well as keeping you informed and updated along the way whilst helping to overcome any potential obstacles that may arise.
Opening hours
Monday9:00am - 6:00pm
Tuesday9:00am - 6:00pm
Wednesday9:00am - 6:00pm
Thursday9:00am - 6:00pm
Friday9:00am - 6:00pm
Saturday9:00am - 5:00pm
SundayClosed
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Accreditations
City & County (UK) Ltd - Yaxley Reviews (14)
Have you used this agent?
29%
21%
0%
0%
50%
Anonymous Homeseller
Our experience with City & County was not good - we had no viewings for the first month despite going with their recommenced valuation - we then dropped our price, got just two viewings which we conducted ourselves - after that nothing. Not once did they contact us, every communication was initiated by us. Would not recommend... Read more
29th Apr 2020 (3 years ago)
Anonymous Homeseller
The team at the Yaxley branch were very helpful and we were informed with each step in selling our property.... Read more
10th Dec 2019 (4 years ago)
P D
I made an asking price offer and these people lied to me because I didn't fit their required profile, which was someone getting one of their mortgages. I was told during a phone call one morning three BLATENT lies – 1) my offer was rejected, 2) it was because the vendor didn’t trust me(!!) and 3) the vendor had accepted another offer. None of these were true. I had to contact the vendor in the end who did not, in fact, accept an offer until late on the afternoon of the same morning I was told mine had already been rejected. The vendor felt pushed into accepting an offer from someone getting a mortgage through their ‘in-house’ mortgage advisor. As for not trusting me, she said nothing of the sort! It was they who told her not to trust people not getting one of their AgentIsFinancial mortgages. Their behaviour was manipulative and devious. I guess they may try respond to this review for damage limitation purposes and say they apologised and it was all a ‘mistake’ – to which I say AS IF it was a mistake. I complained to the Property Ombudsman, and C&C’s response was pathetic. They gave no plausible explanation whatsoever. Property Ombudsman made them pay me compensation. It must have happened to loads of people who haven’t picked up on what they were up to. It is my genuinely held opinion that they are not to be trusted. They will not represent your interests fairly unless it suits their agenda. They will discriminate against you and mess about with your life to meet their own greedy ends. It was a real shock to uncover the lies I was told. I wouldn’t touch them with a barge pole now.... Read more
24th Jul 2019 (4 years ago)
S Bonham
I have never met such a lovely family in my whole time working with the general public.
This company is amazing and I wish It all the best. Hard work pays off.... Read more
13th Apr 2019 (5 years ago)
W Alvarez
I had a horrible experience with this agency. I've never seen such rude and unprofessional people. They pick the calls as if they hate you from the beginning. They treat you like rubbish. They lack organisational and communication skills. They had the nerve to hang up the phone on my face because I dared to tell them that. Horrible, horrible agency. To be honest they don't even deserve 1 star, they deserve minus zero stars. At least this is how I feel.... Read more
1st Mar 2019 (5 years ago)
W Santos
I had a horrible experience with this agency. I've never seen such rude and unprofessional people. They pick the calls as if they hate you from the beginning. They treat you like rubbish. They lack organisational and communication skills. They had the nerve to hang up the phone on my face because I dared to tell them that. Horrible, horrible agency. To be honest they don't even deserve 1 star, they deserve minus zero stars. At least this is how I feel.... Read more
1st Mar 2019 (5 years ago)
T Butt
Say Big No to City and County!
After having a stressful dealing and loosing my £300 ,I would advise all the renters Please stay away from City & County.
Read carefully terms and conditions in the application form before signing it,they will ripp you off with the fees and charges during and at the end of tenecy period ,you may have to go court to get your deposit back as mentioned in other reviews.
They will be very nice and polite to you in the beginning ,as soon as you pay them any money,they will show you their true colours.
Very rude and horrible.
I believe now ,all the previous negative reviews are 100% true,please do read them as well.
If you want to loose your money and stay in stress all your time from start till end of your tenancy,this will be the place for you.... Read more
14th Jan 2019 (5 years ago)
S Sim
One of the many estate agents based down Cowgate. This is a good place to browse if you're looking at what the Peterborough Property Market has to offer.... Read more
25th Oct 2018 (5 years ago)
Vagrantmind
As far as letting agents go, these are the worst. Zero respect for tenants privacy. No courtesy when arranging inspections, they give you a date and that's that, it's happening. Maintenance issues ignored, but they do send in their handy man to fix things that aren't broken, sending the bills to the landlord. Customer service extremely rude and unhelpful once they have your money. Absolutely shocking..... Read more
9th Oct 2018 (5 years ago)
G Collector
thief and moleaders I do not recommend. no professional approach to the customer and putting it off! I do not recommend!... Read more
8th Oct 2018 (5 years ago)
P Shaw
We have let our Peterborough property with City and County for four years. We chose them because we were impressed with the estate agency during purchase. In brief, we are exceedingly impressed with their ‘fully managed’ service and the customer service that comes with it. The management of the property and tenancies has been seamless and professional. Furthermore, what has really impressed us is that when things do go wrong, there is no argument, the matter is put completely right, re-training assures where appropriate - and there is always an apology. We leave our property with City & County with complete confidence and wish our other properties were managed with such a service. We recommend them unequivocally.... Read more
9th Mar 2018 (6 years ago)
R Stanton
City & County handled our sale in a professional and timely manner. Even though we experienced problems with our first sale falling through (this was not City & County's fault), the team remained committed and determined to help us get a new sale and to see it to fruition. I would say that communication is the key along with mutual respect. Whenever we requested information the team was very quick to respond and clearly keen to help us. Well done City & County! Your business, I'm sure, will go from strength to strength with these attributes.... Read more
29th Jan 2018 (6 years ago)
A Schofield
Very efficient, dealt with any question or request promptly. Always got a call back or email as promised.... Read more
4th May 2017 (6 years ago)
A Graham
Was happy with service provided by estate agents not so much on the conveyancer but did job... Read more
31st Mar 2017 (7 years ago)
Performance stats
% of asking price
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Property listings are matched to data from the Land Registry by our clever algorithm. Clever as it may be, it isn't always right, especially if a property was listed by multiple agents. The asking price is the original listing price, NOT the final listing price.