Are Clever Move Right For You?

AVOID! AVOID! AVOID!. Rented a flat here in london and travelled a very long way to turn up to the rooms (couldnt preview them due to distance travelled) the place was an utter shambles. Rooms were TINY & DISGUSTING. Had used images on the website that must be 10 years old when everything is new. There was BURNED IRON mark into the carpet, mould on the bed frame, horrible smell and staines all over the walls carpet and mattress. Washing machine broke and was not fixed before i left and that was over a week no one could do washing. Hound you constantly for money for this and that and when you need something they dont want to know. The two people running this will tell you two different things so that when it comes down to grtting yout deposit back one person has promised you then you are reffered to the other one who says they did not agree this. DO NOT USE, CRIMINAL.

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Wish I could do zero stars. Staff were EXTREMELY rude on the phone and actually hung up on me. Would NOT recommend.

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Disorganised, officious and rude

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Landlords, please choose your property letting agent wisely. Please do not make the same mistake I made. When things go wrong, it can be very expensive. I was stupid and learnt my lesson the hard way.

Clevermove were renting my house out and turned it into a hmo. From July 2018, all the tenants stopped paying rent, and they would not move out. Three of the rooms were occupied at the time.

It is now February 2019. 1 tenant is still refusing to leave, the other 2 have recently left. The bailiff will probably take another month to evict the last tenant.

Upto now, I have lost in rentals, approximately £14000 + more than £4000 in legal costs, and to make matters worse, from July 2018 Clevermove transferred all utility bills and council tax to my name.

Through this whole ordeal I have had no support from Clevermove.

I do not know what checks Clevermove did before letting the rooms out to these crooked tenants. I could understand if there was 1 bad tenant, but how can you end up with three bad tenants.

Please look for a good agent, who will check tenant information thoroughly before handing over your keys.

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Went for a viewing with Clever Move- the estate agent never turned up despite me confirming the viewing twice and sending three messages. I then rang them, and was given a terrible excuse from a rude woman. No sympathy for the fact I had travelled an hour for the viewing. Terrible customer service, rude staff and unprofessional, I wouldn’t rent any property from them because of this.

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If you need proper estate agent, please contact Sofos.

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House full of bed bugs and refused to return my deposit, lovely people ????????

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Avoid avoid avoid! Horrible experience. In a property that wasn't as advertised, it took them a long time to fix any problem that arose in the property and more often than not the problem was not fixed. They are also compulsive liars and tell you what you want to hear and then change their mind later, saying something completely different and claiming they never lied. No professional courtesy. No professionalism whatsoever. They also seem to have terrible office-landlord relations, letting properties that are not anywhere near a livable standard, and charging absorbent rates for them.
Avoid!

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Fantastic service. Quick smooth transaction they sold my property in a week!!! If you need an estate agent go and see these guys.

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