J Brien
Absolutely top notch service from a professional company...Sophie made the whole renting experience extremely easy as did Helen..I wouldn’t hesitate to recommend this company..5 ?????????? S ...brilliant!... Read more
Tenant
18th Nov 2021 (3 years ago)
R Hazelwood
Extremely professional and knowledgeable on all aspects of the property market. They looked after my property in Chelmsford for several years and they were faultless. I wouldn't hesitate to recommend them to any person, looking to either let a property, or rent one, that they have on their books.... Read more
Landlord
7th Oct 2021 (3 years ago)
C Martins
All staff we dealt with were very professional and very quick to reply to your enquiries. Very pleased with service... Read more
21st Sep 2021 (3 years ago)
S Simister
CM Rent has looked after my property for over 20 years and I am always impressed with the consistency of their service and professionalism. Where there are challenges, CM Rent works hard to understand the needs of both the tenant and landlord to reach a positive outcome when required. The staff are friendly, polite and I have no hesitation in recommending them whether you're a landlord or looking to move in the Chelmsford area.... Read more
Landlord
8th Sep 2021 (3 years ago)
M Tompsett
I have been with CM Rent for a few years now both when selling and renting property. They are highly efficient and, most importantly to me, very friendly. They have found me excellent tenants almost as soon as they have taken on the property and I couldn't be more pleased.... Read more
Landlord
7th Sep 2021 (3 years ago)
J cotton
We were moving as our landlord was selling due to covid. A big thank you to CM Rent & Sales especially Emily and Sophie who helped make our move even easier. Very professional, polite and efficient in everything they did from taking calls over the phone to viewing and handing over keys. Keep up the great work you are amazing... Read more
Tenant
26th Aug 2021 (3 years ago)
W Cole
From the day we saw our property advertised and contacted the team, we were greeted with brilliant, professional and very friendly responses.
Our viewing was more like meeting a friend for a chat and all our questions were answered in full, leaving no worries.
Our lease agreement and all necessary documentation was completed brilliantly and very professionally whilst also friendly, efficient and helpful. We were left with no questions or worries.
Thanks to the whole team. It's been such a pleasure dealing with you.
Highly recommended professional service.
Wendy & Steve... Read more
Tenant
5th May 2021 (3 years ago)
Psychotic_Dwarf
After getting notice of our landlord wanting to sell we had to find another place to call home. We found a lovely flat that was advertised via CM Rent and Sales. Duing this extremely stressful time Emily and Sophie at cm rent & sales made this experience as stress free as possible and helped put our minds at rest. They we're quick to respond to any questions and kept in contact throughout the transaction. Very friendly and helpful service.
Day of move was fantastic, was given a full hand over and was given a nice welcome pack containing some goodies from cm rent lovely little touch, even had a couple of follow up calls to see how we are. Would highly recommend CM Rent and Sales to anyone. Thank you again Emily and Sophie... Read more
Tenant
5th May 2021 (3 years ago)
A Dodds
I was looking for somewhere to rent as our landlord was selling the flat we were living in. We were very stressed during these worrying times. However both Emily and Sophie reassured us and helped every step of the way to ensure our new rental went as smoothly as possible they answered all our concerns and queries they were ao helpful and responsive and we immediately felt like we were being taken care of.
On the day we received our new keys they done a full handover and we had a welcome pack given to us what a nice touch it made us feel very valued. I would 100% recommend anyone needing to rent or buy to come to Cm rent and sales. They followed up with calls to make sure we had settled in OK.
Perfect service and a massive thank you ????... Read more
Tenant
5th May 2021 (3 years ago)
F T
Often, when looking for a home, you just feel like a number. Emily made the human connection on day one. She was professional, efficient and informative. She kept us up-to-date every step of the way. Then along came Sophie... and ...we experienced it all over again. A business is a mirror of its people. CM get it right because they get their people mix right. Highly recommended. Happy customers.... Read more
25th Apr 2021 (3 years ago)
Y singh
I am lucky to have them as my property manager. Thank you so much, team cmRENT & SALES. Shout out to Sophie and Emily! You guys are just amazing. From the initial stage to the signing stage, you just made it like a cakewalk for me. Thanks a lot, Sophie! Upward and onward!
Cheers!... Read more
Landlord
7th Apr 2021 (3 years ago)
J Middleton
Myself and partner have recently begun renting a property and we can honestly say that CM rent have been amazing from start to finish. We have received a high quality service throughout, Sophie in particular has been extremely accommodating and informative which has made the process that much smoother! In addition to this, when we moved in to our new home we were welcomed by a lovely suprise welcome box which was a generous and special touch. We would most definitely recommend CM rent and would absolutely use them again.... Read more
Tenant
4th Mar 2021 (3 years ago)
H Aldridge

Last year proved difficult with a very awkward tenant who refused to communicate, failed to pay rent, was responsible for a lot of damage and so on...
Helen and the girls at CM Rent were so helpful to me, constantly trying to communicate with the tenant and always keeping me updated with any information and generally holding my hand throughout the whole ordeal. At the time I was very unsure of how things would pan out, I had never been in such a situation and didn't know what to expect, it was a constant worry but Helen was fantastic at assuring me that I was in good hands and and that she would keep trying to make contact and somehow resolve the situation. The tenant eventually moved out, having not paid their rent, unbeknown to myself or Helen, leaving a bunch of keys on the floor at the office in Chelmsford. This was a blessing but also a concern as I had no idea if the flat was secure.
In her own time Helen passed by the premises and checked for me, looking through the windows and making the door was securely shut. This kind of behaviour helped me sleep at night, knowing that , although I live no where near the property, I had someone local looking out for me. I can't tell you haw much it helped, I slept so much better at that time. I cannot thank Helen and Sophie and the ladies at CM Chelmsford enough. I would always be so happy to recommend them.... Read more
Landlord
2nd Feb 2021 (4 years ago)
A Lawrie
Great service from Emily and Sophie throughout the first property I have rented. Being new to the letting industry I didn’t have a clue how it worked or what I was doing. Throughout the build up, even through lockdown, both helped me and cured my worry.
Thank you so much for all the help!... Read more
Tenant
13th Jan 2021 (4 years ago)
Jess
We have recently started renting a property through cm and cannot recommend them enough. Through the entire process from searching for a property through to the handover of the keys they have been great. Everyone we have spoken to has been incredibly responsive and very professional whilst still being very friendly. They made the process very easy and the communication between us and the landlord through cm has been very easy.... Read more
Tenant
12th Jan 2021 (4 years ago)
J Androse
I hightly recommend cmRENT and Sales as my experience was great. The staff I was dealing with (Sophie and Emily) were great - professional, responsive by phone and email, able effectively communicate with our landlord. What else to expect? Keep up the good work!... Read more
Tenant
8th Jan 2021 (4 years ago)
A Haque

We had already given our notice in at our last rental property when we started looking for somewhere to move to in Chelmsford. This meant we were pressed for time in securing our next home. As soon as I called cmRent to inquire about the property we are now in, I was sent a detailed video of the property. This helped me get a better idea than just the online pictures alone - it also helped with social distancing given the pandemic. From the time we expressed an interest in the property, cmRent got the ball rolling and were quick and efficient in helping us proceed further. They organised an in-person viewing, sent us documentation and information, and maintained communication with us all throughout the process. We were able to sort everything out within 3 weeks of giving our notice in which made a world of difference to my stress levels! Plus, it helped every one we spoke to at cmRent, either via email or phone (and in-person), were very helpful and professional. I would recommend!... Read more
Tenant
12th Dec 2020 (4 years ago)
R Emmanuel

Very unprofessional. We moved to a new home in October and most of the things are still broken and there is rubbish everywhere in the garden. We were promised everything will be fixed before we move in and things are still not fixed.
Now it seems like they are not going to fix this and we have to do it by ourselves. Giving reasons like they can't contact the landlord and asking us if we have anything in written that these were promised. When you schedule a view in a property, we believe what the agent is promising. I should've recorded or documented these, never thought we'd get cheated like this.
We've been contacting their property maintenance team via phone and email. We get a single call back for every 10-20 calls we make to them and sometimes none. If you promise a person you would call them back, you have to call them. If you forgets to do that(if it's one time, it's fine), it comes to poor management skills.
The oven, wardrobe, taps, locks, list goes on. The amount of hours me and my pregnant wife spent on cleaning the garden and the waste bins are too much for us. The amount of paint job left to do and silly things that needs fixing is going to take another month for us. We are still investing in a rented house to start a normal life here.
Folks, if you are selecting these agents, make sure everything promised is delivered before you move in. Or atleast get a signed document from them. Don't make the same mistake as we did.... Read more
Tenant
28th Oct 2020 (4 years ago)
D Plaskow
This office has a very good team who work efficiently and professionally. They listened to my comments and acted on them accordingly. The property was rented quickly and hopefully the tenancy will progress smoothly. I would recommend.... Read more
Landlord
13th Oct 2020 (4 years ago)
J Rooney
Alicia, Helen, Sophie and Emily all did a fantastic job. They were a pleasure to deal with, always helpful and understanding. We will not hesitate to use them again.... Read more
9th Oct 2020 (4 years ago)
B Pullen
The whole process from first enquires to our move in date was done fast and made simple by the team at CM. A big thank you to Daniel bennet for making the process smooth & stress free.
I would highly recommend.... Read more
Tenant
28th Sep 2020 (4 years ago)
I aldridge
I can't thank the team enough for all the help and support they've given me during a particularly difficult time had recently. Huge thanks to Helen and Sophie and all the team for all the extra time and effort they've put in, going above and beyond expectations. Would not hesitate to recommend!!!!... Read more
17th Sep 2020 (4 years ago)
B W
Guided me through the process from A to Z (it was my 1st first renting a house). Agent was responsive and helpful in clarifying all of my concerns.
Everything well covered and documented. A big THANK.... Read more
Tenant
17th Sep 2020 (4 years ago)
T Render
Agency takes weeks to fix issues, leaving us for 3 weeks without a working front door which was a fire Hazzard, and over 7 weeks without access to our garage where we had food in our freezer. This also delayed our ability to move property. Staff seem very friendly and make all sorts of promises but fail miserably at delivering any sort of resolutions. Also made us pay £100 fee for guarantor fees which wasn't needed, but they refused to refund. Thank God for Covid as we were able to live out our 6 weeks deposit as they wanted to deduct money for issues that were there before we moved in and even made a few things up! Sharks, unprofessional agency who only care to keep the landlord happy! Stay away!... Read more
Tenant
8th Jul 2020 (4 years ago)
B Cooke
cmRent & Sales offered a really impressive service, especially during an uncertain time for a lot of businesses. Very professional yet warm manner with clear, informative communication throughout the process. Would highly recommend.... Read more
3rd Jun 2020 (4 years ago)
M Williams
Professionalism at the highest level, very polite and accommodating team. The service is fast, reliable and affordable. Overall I am very pleased... Read more
1st Jun 2020 (4 years ago)
A Edlin
Helen went above and beyond to get us moved in to our new house. She was very accommodating and a pleasure to go through the process with. Could not have asked for more from Helen or CM Rent and Sales.... Read more
1st Jun 2020 (4 years ago)
T couture
Working with Helen Pritchet has been the most amazing experience. She is so professional and efficient, and I never had to worry, as she was present to assist in every possible way, answering mails, providing support. I and my colleague are so happy to have gotten our apartment from you guys ????????????????????????... Read more
Tenant
24th May 2020 (4 years ago)
R Paul
Very professional service. Communication was great between sophie and Alicia and all questions I had were answered or looked into quickly. Would highly recommend this estate agents... Read more
10th Mar 2020 (4 years ago)
B Strickson
The team were really friendly and very efficient at getting us into the property in a very short space of time. The easiest experience I’ve had with a letting agency so far!... Read more
Tenant
31st Dec 2019 (5 years ago)
M Pitman
Excellent service we received from Stacey and Sophie, during a difficult time they made our move run smoothly. Highly recommend them. Thank you, Mark and Stacey Pitman... Read more
27th Dec 2019 (5 years ago)
C Brown
Every one of the team at C & M Rentals were so helpful to me and kept me informed at every stage of the process in letting my property. I thoroughly recommend them... Read more
Landlord
16th Dec 2019 (5 years ago)
D Payne
Great efficient service and very friendly staff. Helen & Sophie were wonderful and nothing too much trouble. Very good on the property management side also. Highly recommend.... Read more
11th Dec 2019 (5 years ago)
G King
What a fantastic team!
Helen & the team have been incredible for the last 2 years. The helped my initial move go so smoothly and have been amazing throughout. Customer service is second to none and any queries or problems are dealt with promptly and efficiently.
I have now moved to another area and they have gone above and beyond for me & my son to make our move once again go super smoothly.
Big thank you to all!!
I really appreciate everything you have all done for us.... Read more
Tenant
18th Oct 2019 (5 years ago)
R Ford
Wow, wow, wow, what an amazing experience we had with CMRent. Sophie, specifically, was amazing, so friendly and helpful which made the whole experience of moving into my first place with my partner even more exciting.
All of the staff have been and still are incredibly helpful and efficient in person, over the phone and via email. We would highly recommend using them, we had no problems whatsoever. Thanks so much guys!... Read more
Tenant
16th Sep 2019 (5 years ago)
J Bennett
Fantastic service from all the team. Nothing too much trouble and really on the ball. By far the best experience I have had with a letting agent in Chelmsford ! Well done all!!... Read more
Landlord
3rd Sep 2019 (5 years ago)
N Wurfbain
Thanks so much to Stacy, Sophie and the rest of the team who gave us a fantastic service, making a big move a real dream. Everyone was very helpful and friendly and we felt fully supported throughout the whole process.... Read more
26th Jul 2019 (5 years ago)
E Bines
Helen was amazing, very detailed with her listing of the property being very patient and taking her time to ensure that the property was marketed to the highest standard. Stacey and Sophie completed viewings for us and Stacey progressed our sale through to completion with a very tricky end. Highly recommend Helen and her team.... Read more
Seller
10th Jul 2019 (5 years ago)
D PYNE
A big thank you to Sophie and the team, what a wonderfully refreshing experience my recent dealings have been with Cm Rent and Sales. They have been friendly, helpful and professional from day one. Thanks again... Read more
26th Jun 2019 (5 years ago)
N Hawkins
Easy communication, quick progress. I found a found a property that was great for me and my needs. Sophie helped me, and guided me through the procedure. She was friendly, helpful and professional. Xx... Read more
3rd May 2019 (5 years ago)
L Davis
We were guided through the process of finding our first home together by Sophie S.
Our experience was made easy and completely stress free, through regular communication to us both, no question or clarification was ever an issue. Her friendly, approachable, professional nature has meant we have been easily able to find an ideal location and place for us.
Thank you so much Sophie for all your hard work and advice, we couldn’t be happier in our new flat!
Laura and Chris... Read more
Buyer
27th Apr 2019 (5 years ago)
J Trailor
CM Rentals have been extremely helpful in securing our new home in Chelmsford, if your looking for a new rental in Chelmsford speak to Stacey she helped us with everything. Great service :)... Read more
Tenant
5th Apr 2019 (5 years ago)
M Brodie
Top notch in my book. Friendly. Informative. Extremely helpful at all times. Good communications and do what they say. Faultless and really the best service I have ever had from a letting agent anywhere. They go the extra mile and genuinely seem to care about you as a tenant. Cannot rate them highly enough and would recommend them whether you are a landlord or a tenant.... Read more
Tenant
8th Mar 2019 (5 years ago)
N Hawthorne
CM Rent are consistently reliable. Having rented through them for a few years now we have never had any concerns. Chris M and more recently April are both friendly, helpful and professional. We also have a great landlady for which we are grateful.... Read more
Tenant
25th Feb 2019 (5 years ago)
L m
Good customer service, polite and friendly staff. Inspections are made easy and convenient. The only problem I have is with repairs, I'm still waiting over 2 years for some things to be sorted.... Read more
Tenant
1st Feb 2019 (6 years ago)
C Kelsey
Deserve the 5 stars. Very friendly and very helpful. Been renting through them for a few years and would recommend them to anyone... Read more
Tenant
29th Jan 2019 (6 years ago)
L Hodges
Me and my husband have lived in Essex since 2011 and cmRENT are the only letting agency we’ve ever used and we’ve never felt the need to go anywhere else. The service they provide is excellent, very professional and efficient with customer needs at the forefront of what they do. Their staff in the Chelmsford branch are very friendly and helpful and have always made us feel very valued no matter the circumstances. I can honestly say that if you’re thinking of buying or renting with them you won’t be disappointed!!... Read more
Tenant
27th Jan 2019 (6 years ago)
sophiegeek1
Fantastic customer service! The team are quick to act when there is a problem and promptly reply to general queries. The staff are friendly and happy to help, not just because they are obliged to, but because they genuinely care. Very pleased with their services - I highly recommend them.... Read more
13th Dec 2018 (6 years ago)
S Kourides
Very friendly, courteous and professional residential agency. The staff were friendly accommodating and my experience with them was very different from many other agencies who tend to patronise applicants and make it feel like you are putting them out for arranging viewings. The team here were always ready to show us round their available properties until we found the place we love, had a very quick turnaround to complete and didn't cut any important corners to do so. Very impressed. Thanks Sophie, Helen, Stacey, Alicia etc. And well done!... Read more
21st Nov 2018 (6 years ago)
F Vaeremans
Completed my third property transaction through CM Rent & Sales and they again excelled in customer service! They kept me well informed throughout the process, and were very pro-active in following on queries and issues. I can only highly recommend them and would not hesitate to use them again in the future.... Read more
27th Sep 2018 (6 years ago)
N Cole
CM Rent helped make the move less stressful than we would otherwise have envisaged. The staff are helpful and professional. On a few occasions having popped in for some advice they are more than willing to accommodate my requests and with a smile no less. I have dealt with quite a few agencies over the years and i can say that they are willing to listen and go the extra mile if necessary both for the tenant and for the landlord. Long may their service continue to remain at a high level and commitment to their clients.... Read more
2nd Sep 2018 (6 years ago)
U p?rnal
We have been working with CM Properties since last year. They have been always friendly and supportive. I totally recommend them, if you are looking for a reliable Estate Agency.... Read more
19th Aug 2018 (6 years ago)
R Adams
The team at CMRent are great. I used them for a second time based on the service I received previously and was pleased to find it's still as high as ever. They have a friendly and helpful approach, they clearly know their market and were again successful in finding a good tenant.
Many thanks!... Read more
Landlord
17th Aug 2018 (6 years ago)
Sukey
We have been using cmRENT & SALES Chelmsford for a few years now. It has always been a stress free experience. The staff is friendly and very helpful for both administrative tasks and property maintenance. Highly recommended.... Read more
16th Jul 2018 (6 years ago)
S N
We've been tenants in a property rented through CM Rent for almost one year now. The initial process of renting through CM Rent was very efficient and professional, with helpful staff. We've not experienced any problems whatsoever, with either the service or the property. Only criticism is the 6/12 months renewal fees are quite high. Overall, highly recommended for renting in Chelmsford.... Read more
Tenant
18th Jun 2018 (6 years ago)
P Lake
Charlotte, Helen and the team at CM have been extremely helpful and professional throughout the whole process of selling our flat in Chelmsford. They sold our property within 5 days at over the asking price. Would definitely recommend!... Read more
Seller
14th Jun 2018 (6 years ago)
B Cox
We've been using CMRent for over 5 years now and can't recommend the Chelmsford office highly enough. From the start the Helen and the team have been highly professional and a pleasure to deal with. We decided on the Full Management option, so that we could leave the day-to-day management of our portfolio to professionals who could provide a level of service which our tenants deserve and which allows us to get on with our lives. We haven't looked back.... Read more
Landlord
29th May 2018 (6 years ago)
B Hope
cmRent & Sales in Chelmsford are by far one of the most professional letting agents i have dealt with. I have been with them now for a year and can not praise them enough for their caring and first class service. In particular Helen, Karen, Alicia and Chris who i have dealt with and made my renting painless.... Read more
Tenant
25th May 2018 (6 years ago)
B thompson
Helen and the team are quick to respond when dealing with any problems that might arise and keeping me Informed with how the property is being looked after. They try to make sure that both the landlords and tenants are happy and that everything runs as smoothly as possible.... Read more
Landlord
17th May 2018 (6 years ago)
M Agho
Re-locating from Milton Keynes to Chelmsford can be very daunting but cmRent & Sales worked with me and around my schedule making allowances for me. Flawless service, the transition was well managed. Thanks guys.
Communication was great and staff are very friendly and supportive especially Karen who I call 'my go to'. Their property management service is also excellent and responds promptly to resolve any issues; Chris the manager is great.
Well done to all at cmRent & Sales keep up the professionalism.... Read more
28th Apr 2018 (6 years ago)
S Proudfoot
Our second house purchase and our second time using cmRENT & SALES. And this time for our sale as well. Couldn't be happier with the level of service, care and attention to detail, and will be using these guys again the next time we look to move. A great team all-round, and excellent customer service from Charlotte as per usual. First class. Thank you again for all your hard work. Stuart & Laura.... Read more
Seller
16th Apr 2018 (6 years ago)
M Boxall
Fantastic service
Great team work
Our potential tenant pulled out 1 week before signing the contract. CM rental team turned this around within a week and found us a new tenant. The service is remarkable and it is highly appreciated from us ?... Read more
Landlord
11th Apr 2018 (6 years ago)
N Chambers
Longstanding Landlord with CMRent Chelmsford, the team there are always very attentive and keen to help. Customer Service seems to be their No 1 Priority. Special mention to Helen & Karen who always go out of their way to help me and assist my tenants.... Read more
Landlord
24th Mar 2018 (6 years ago)
S Piercy
cmRent & SALES have provided a professional and friendly service throughout our tenancy and have been really helpful in getting any problems with the property (heating etc) sorted out in a quick and efficient way.
Property inspections are quick and hassle free and on time. They always ask if you have any issues that you would like highlighted and deal with them well.
Recommended.... Read more
Tenant
6th Mar 2018 (6 years ago)
M Borrageiro
Fantastic customer service , friendly and always looking after their tenants. Highly recommended. Whenever i've had a problem it always gets sorted out immediately. Very professional.... Read more
Tenant
5th Feb 2018 (7 years ago)
L Samson
I have been a tenant for just under a year in a property CM Rent & Sales manage and have had no problems.
Whenever I have needed to contact the office no matter who I have spoken to has always been very cheerful and helpful. Making the process of moving a lot less stressful dealing with a letting agent so Helpful.
I would highly recommend CM Rent & Sales!... Read more
Tenant
29th Jan 2018 (7 years ago)
M Feldman
Absolutely fantastic service - They are managing a property for us in Chelmsford. Always friendly and helpful - a really seamless way to run a buy to let. I highly recommend them.”... Read more
Landlord
11th Jan 2018 (7 years ago)
J Hindley
I have been a tenant with CM Rent for nearly 2 years now and have always been impressed with the professional, helpful and efficient service they provide.... Read more
Tenant
8th Jan 2018 (7 years ago)
S Ellam
We have been a tenant in a property managed by cmRENT & SALES for just under a year and would not hesitate to renew our contract or find another property though them due to a high level of service we have received. The office team are always friendly and helpful whenever you call in and help you to resolve any issues quickly and efficiently.... Read more
Tenant
5th Jan 2018 (7 years ago)
Matt
I've been working with Helen and her team in Chelmsford for a decade and highly recommend them. Our tenants have always spoken positively about their dealings with the team and we have been pleased with the quality of their service and advice. They price competitively, market properties effectively and manage the relationship with us professionally.... Read more
Landlord
4th Jan 2018 (7 years ago)
F Harrison
I have renewed my tenancy with CmRent for the past 6 years and they have always been efficient and friendly.... Read more
Tenant
20th Dec 2017 (7 years ago)
B Branscombe
I have been a tenant for 4 years now and have always been met with a professional service and would happily recommend... Read more
Tenant
13th Dec 2017 (7 years ago)
J Gavin
Have been using cmRent & Sales for several years as a Landlord and have received quick, efficient and friendly service at all times in handling all queries and renewals. Would recommend without hesitation.... Read more
Landlord
7th Dec 2017 (7 years ago)
H green
Apart from the very expensive renewal fee , I have always found the staff very quick at responding to emails, And helpful in relation to the work that is needed to be carried out on the property ..... Read more
6th Dec 2017 (7 years ago)
S Mihokova
We used CM services when we were renting out our apartment and when we were selling it. I must say they are brilliant. We did use other agency for renting and CM is far better. The communication is very effective, they informed us of every viewing and it's outcome. They looked for the best tenant possible. Made sure the property is properly clean for the new tenant and they deal with repairs very quickly, which was not the case with other agency. The staff is stable and they always know who you are when you call. Also the sale went very smoothly. CM marketed our flat very well and dealt with our solicitors very efficiently. Highly recommend their services.... Read more
Seller
25th Nov 2017 (7 years ago)
H Zare
£199 for renewing fee it’s so experience, a part from that I have been a happy tenant
I have been with so many agents since I moved to Chelmsford in 2008 and I’m happy to say cm rent has been one of the best one Compare to another ones... Read more
Tenant
3rd Oct 2017 (7 years ago)
R Swart
I have been renting my property through CM rent Chelmsford for the last 3 years. What a great team! Highly recommended.... Read more
Landlord
5th Sep 2017 (7 years ago)
I Embrey
We have been renting through cm rent for 3 years now and the whole experience has been stress and hassle free. Matching us with a fantastic landlord, looking after the property and always being available for any issues. They are professional at all times and we can't recommend them enough. Many thanks.... Read more
Tenant
30th Aug 2017 (7 years ago)
Z zhang
I have started using CM just over a year ago, staff were very warm and helpful from day one. As a tenant during the past year CM appear to be professional and efficient. Never had any issues dealing with them. Good service would recommend to friends.... Read more
Tenant
10th Aug 2017 (7 years ago)
K Wraight
We have been with CMRent for four years now and dealing with Chris Melling is a pleasure. He returns my calls/ emails quickly and endeavours to get our requests to our landlord smoothly sorted out. My only request is that the renewal fees could be cheaper!... Read more
Tenant
27th Jul 2017 (7 years ago)
I :D
So far so good,used this agency for the last 3 years as a tenant and had no problems! Their maintenance department could be improved a bit by making quicker arrangements to fix issues within the rented property and their renewal prices could be lower, other than that everything is great!... Read more
Tenant
5th Jul 2017 (7 years ago)
J Samouilhan
As a tenant we have found CM Rentals to be efficient, friendly & always good in getting back to us. Arrive promptly at appointments which is great! Definitely better than other agents we have dealt with in the past. Would recommend!... Read more
Tenant
14th Jun 2017 (7 years ago)
L Rout
I recently sold my flat through CM Rent and sales and I could not have been happier. The first class service I received would make me 100% recommend to friends and Family. I was kept informed all the way along and when it came to hard decision being made they backed me up in doing this, where as other agents would of tried to keep the sale together for their own benefit. I would like to mention Charlotte who is friendly and professional at all times, a credit to your profession.... Read more
Seller
3rd May 2017 (7 years ago)
S C
As a tenant we've always found their service to be excellent, great communication, and when our home was sold with us as sitting tenants we felt that it was well managed by CMRent. The reason for not giving a 5 star review is that we find the tenancy renewal fees are very high, much higher than other local letting agents we've dealt with in the past. Putting the fees to one side, their service is great.... Read more
Tenant
3rd May 2017 (7 years ago)
G Sutton
Absolutely amazing service and very professional. I am a multi property landlord and I wouldn't use anyone else. Cannot recommend highly enough.... Read more
Landlord
25th Mar 2017 (7 years ago)
D P
I honestly don't know how this team can receive any negative feedback?
I used cmRENT&SALES to rent my property in Chelmsford and can't thank them enough. The team were professional, knowledgeable, friendly and to top it off found me a fantastic tenant. I have used other agents in the town but felt everyone really took a interest in providing me with a personal service, with none of the usual pressure selling associated with other 'typical' agents - you can tell it's more than just a job for them, it's a passion.... Read more
Landlord
11th Mar 2017 (7 years ago)
LaPerle
Very expensive and taking advantages of hard working class. Rude staff and very mean. I wonder if there are any institutions out there that can watch this letting agency for their practices. I would suggest anyone looking to rent to keep away from them. I understand why the housing market is high when controlled by a bunch of crooks (Not all). I felt like entering a funeral home when I walked into their office in Chelmsford. I would never approach them again.... Read more
Tenant
10th Mar 2017 (7 years ago)
D P
Very knowledgable. Were very helpful and professional and always willing to help and are very honest and up front. Not like the other 'typical' estate agents in town (Chelmsford). Thoroughly recommended.... Read more
22nd Dec 2016 (8 years ago)
G Campey
Have no interest in helping to resolve issues with rented properties, leaving us without essential utilities. Fail to deliver on promises, fail to provide information and only come back with excuses when pressed.
Have never had problems take so long to deal with when renting.... Read more
Tenant
25th Nov 2016 (8 years ago)
J Mammoliti
I found their service 10/10. they found us a prefect home within a week, and got us moved in within another week! They were more than friendly and helpful, completely helped us every step of the way. Could not recommend CM Rents enough, i will be contacting them first without hesitation next time i move.... Read more
Tenant
4th Jul 2016 (8 years ago)
S Metson
Awful service booked us in to view a house that doesn't allow children knowing we have a daughter, expect you to earn way more than the rent then when we made an offer as we didn't earn as much as there ridiculous expectations they wanted us to magic up a garuntour while we were on the phone!... Read more
Tenant
15th Mar 2016 (8 years ago)
S Hodgson
Another independant agent that promises the world. Very expensive and staff seemed rude. ... Read more
25th Jun 2012 (12 years ago)
A User
Walked into their Chelmsford office and no one wanted to make eye contact or greet me, made me feel very awkward from the off so decided not to spend too long in there even though I had lots of questions about renting my own place out.... Read more
Landlord
7th May 2011 (13 years ago)