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  1. Home
  2. Colet Estates
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Colet Estates

91 Hammersmith Road, Kensington, W14 0QH
Colet Estates hasn't listed any properties for sale in the last 6 months. This could be because the agent specialises in lettings, or the branch may be closed. Colet Estates does have 32 reviews, with an average score of 3.1/5 If you're looking to sell in Kensington, you may want to choose an agent with more experience. Covering this area are other estate agents, such as JLL - Kensington and Tates. However to see who will objectively do the best job selling your home, make sure you use our comparison tool.

Opening hours

  • Monday 10:00am - 6:00pm
  • Tuesday 10:00am - 6:00pm
  • Wednesday 10:00am - 6:00pm
  • Thursday 10:00am - 6:00pm
  • Friday 10:00am - 6:00pm
  • Saturday 10:00am - 4:00pm
  • Sunday Closed
View all details

Colet Estates Reviews (32)

Have you used this agent?
  1. 44% 5/5 Stars
    44%
  2. 9% 4/5 Stars
    9%
  3. 0% 3/5 Stars
    0%
  4. 3% 2/5 Stars
    3%
  5. 44% 1/5 Stars
    44%
All (32)
Seller (1)
Buyer (0)
Landlord (2)
Tenant (17)
General (12)

Y Al-Khayyat

5/5 Stars
I am so grateful to have had Jana as my state agent. She went above and beyond to help me and her support continued throughout the entire year. Jana's dedication, professionalism, and friendly demeanor made the whole experience stress-free and enjoyable. From the initial search to the final move-in, Jana was always available to answer my questions and provide guidance. She carefully considered my needs and preferences, and she was always willing to go the extra mile to find me the best possible options.... Read more
27th Nov 2024 (11 weeks ago)

J Rostami

4/5 Stars
I rented a small, furnished flat from Colet Estate in West Kensington for two years. It was upstaiers of their office. The agents were attentive, polite, and responsive to any maintenance needs. They were consistently professional, and I appreciated their assistance. The flat itself was part of a subdivided, older building, with low ceilings and a somewhat confined feel, which might not suit everyone. My rent increased by 8% at the end of the first year and 12% at the end of the second.... Read more
Tenant
3rd Nov 2024 (14 weeks ago)

J Chowdhury

5/5 Stars
This leasing agent is great. Misha is very accommodating and always has a quick response.... Read more
Landlord
19th Nov 2022 (2 years ago)

M Lahooti

4/5 Stars
Very good letting agency, both Michaela and Misha are absolutely kind and friendly. They were very responsive and helpful. The maintenance staff are also very nice. I rented a place for six months before pandemic, liked my place and very happy with their service in general that ended up living there for three years till I moved out of London. If I happened to came back to London they would be the first one I visit to rent a place... Read more
Tenant
15th Nov 2022 (2 years ago)

H Wife

1/5 Stars
Seriously poor agency. Tried to mess us around with an intentionally ambiguous break clause when we wanted to move out due to an insane neighbour, and when they realised we were clearly in the right just flat out stopped replying to our emails. Had to stay another two months, and we were told to move out two weeks before our move out date because of the way they'd messed us around. If you can avoid this agency then for god's sake do.... Read more
23rd Jul 2022 (2 years ago)

TheJulter

1/5 Stars
I have never met a manager behave so arrogantly. They offer such low quality properties and the same quality services. The properties do not look as the pictures at their website at all. They do not work with a credit reference agency and practically your secure deposit depends of their personal decision. Very unpleasant people. I do not recommend them.... Read more
13th Sep 2021 (3 years ago)

A Chalabi

1/5 Stars
If you give your property to COLET you will >>>LOSE it<<< , they dont know how to deal with tenants.... Read more
Landlord
28th Jan 2021 (4 years ago)

M daubagh

1/5 Stars
Stay away from them save you property and time, i asked them on the phone and didn’t like their policies at all.... Read more
28th Jan 2021 (4 years ago)

J matt

1/5 Stars
I dont recommend this agency to sell your property at all, its a waste of time !!!!!!!!###... Read more
Seller
28th Jan 2021 (4 years ago)

M Clay

1/5 Stars
The worst agency ever. 1- they want to sign me a contract which is, 6 month notice period to quite, illogical, disgusting, discriminating. 2- their properties are too small and dirty, simply you can not move your head, you will feel like in a prison. 3- prices are too high, and if you proceed to the rent there is a lot of hidden charges and fees, which will makes you surprise.... Read more
Tenant
28th Jan 2021 (4 years ago)

? ?????

5/5 Stars
It was a great pleasure to get a service from such a professional, kind, understanding agency. I highly recommend them.... Read more
7th Jan 2021 (4 years ago)

B Sommer

5/5 Stars
It's been a pleasure to have Colet Estates as our agency. They always took care of issues really fast. We, my fiancee and I, had a lovely 1-year-stay in one of their flats in Hammersmith, London. And Colet has been one of those reasons. Thank you! I would definitely recommend Colet Estates. Always.... Read more
Tenant
26th Oct 2020 (4 years ago)

sarah

1/5 Stars
properties infested with MICE! don't recommend their flats at all... Read more
Tenant
3rd Oct 2020 (4 years ago)

G kamboj

5/5 Stars
Best estate agents in Hammersmith. Helpful and knowledgable. Really helped us out in finding a flat promptly during the lockdown.... Read more
27th Jun 2020 (4 years ago)

W Citizen

5/5 Stars
This is the best agency to cooperate with! The staff is very professional and the properties they rent are in proper condition, unlike other flats in London. There are never issues with heating and hot water. Colet Estates quickly responds to any enquiries the tenants have and send workers to fix the necessary repairs. Overall, there was a very smooth collaboration and I gladly recommend them. They are all very nice people willing to help the ones in need.... Read more
Tenant
22nd Dec 2019 (5 years ago)

J Lee

1/5 Stars
Utterly disreputable company. Avoid at all costs.... Read more
21st Nov 2019 (5 years ago)

R sommaripa

5/5 Stars
I had been with Colet Estates for around years and I had such a good experience. Always available when needing assistance from their side.... Read more
14th Oct 2019 (5 years ago)

M Jones

1/5 Stars
Avoid. They will steal your deposit.... Read more
Tenant
22nd Sep 2019 (5 years ago)

B Peak

2/5 Stars
11 Sinclair Road has been a horrible place to live, and I felt that a few things should have been disclosed to me about the building before I moved in: 1. All of the walls are paper thin; I can frequently hear the conversations of neighbours. Sometimes I need to knock on doors and shout at people to get any sleep. 2. The building is infested with mice, and I can hear their movements in the ceiling late at night. 3. The communal facilities are poorly maintained, and I have to frequently wipe brown grime off of the washing machine. Although these points are not the fault of Colet's team of negotiators, these factors should have warranted a lower price, and as a result, I feel scammed and cheated out of over £13,000. This building should quite frankly be demolished.... Read more
Tenant
13th Jul 2019 (5 years ago)

G Leist

5/5 Stars
My suppose to be "landlord" fall out and left me only three days to find a place to live. I asked many agencies for help, they all advised me that it's not possible to finish all the process and move at such short notice. But Colet Estates agreed to try, and the whole team, made a great effort to make it happen. They were professional, prompt and very efficient. I will definitely recommend Colet Estates.... Read more
Tenant
20th Feb 2019 (5 years ago)

E Edaan

1/5 Stars
Worst service, do not trust them and unprofessional and rude manager. I would not give them any stars.... Read more
25th Sep 2018 (6 years ago)

M Tavani

5/5 Stars
I have been renting with Colet Estates for over a year. The team has always been helpful and professional. Renting and renewing process was quick and easy and they have always responded to issues and questions promptly.... Read more
Tenant
18th Oct 2017 (7 years ago)

T Willers

5/5 Stars
I was a tenent on Hammersmith Road for two years. Our let was managed by Colet estates. Whenever we had a problem with the property the agent would send over one of the maintenance team within two days. We also received ( quite rightly) our full deposit back when we moved out. I was very impressed at the honesty of these estate agents.... Read more
Tenant
15th Oct 2017 (7 years ago)

S Boulis

5/5 Stars
My housemates and I have had a brilliant experience with Colet Estates and found an ideal property in a short space of time. The team at Colet Estates was extremely helpful throughout the process and always answered our queries promptly and thoroughly! Will recommend to anybody.... Read more
13th Oct 2017 (7 years ago)

H Herodek

5/5 Stars
I have been provied an excellent service by Colet Estates. I had been renting a flat in London for a year and the agency has always been very helpul and professional. The staff communicates efficiently and effectively and resolves any issue quickly. Same with maintenance. On top of that, the rent prices offered are low consideriing housing in Hammersmith is typically more expensive. I recommend Colet Estates without any reservations.... Read more
Tenant
4th Oct 2017 (7 years ago)

M Steve

5/5 Stars
We have been renting a flat for just over 2 years and Colet Estates, property management has been amazing and attending to our needs of things to be repaired or serviced in the flat. We are very house proud and take good care of the flat and do require some maintenance work every now and then which is always quickly and effectively attended to. Thanks Colet Estates team for your efficiency and professionalism.... Read more
Tenant
20th Jul 2017 (7 years ago)

S A

1/5 Stars
Predatory, incompetent and rude. Absolutely awful estate agents offering low quality properties at extortionate prices. Would never recommend them to anyone.... Read more
6th Dec 2016 (8 years ago)

Y Bear

5/5 Stars
My friends and I rented a flat with them for two years during our university studies and we found the office staff very helpful, the maintenance team efficient and overall had a good experience with colet estates. I would rent with them again.... Read more
Tenant
14th Jun 2016 (8 years ago)

G Kósa

1/5 Stars
Initially we found the Agency friendly and helpful. There were a few weird things during our tenancy. We moved in by taking on an existing contract. When the tenants on the previous contracts moved out and we moved in there was no inventory checkin/checkout. When we were asked to renew our deposit contract they sent a contract for another flat. When we told them that we'd like to move out, they turned unfriendly. When asking if it's possible to stay a few more days after our contract finishes they told us it's either 6 months or 12 months but we can't even stay for an extra day. Then they started to do viewings (which is completely acceptable). Numerous times we weren't informed about the viewing and for example people turned up at our flat on Saturday 11am. I've asked them nicely to notify us 24 hours before either by email or phone call. After this they did this 2-3 more times not respecting our basic rights at all. Big troubles started when we moved out. We cleaned the flat and checked items on the inventory list, everything seemed alright. There was a broken window which I was happy to bear the costs for. We left a couple of general things in the flat, so when someone moves in they can make use of it (basic kitchen stuff like salt etc.). I dropped the keys at their office and I've been told that they will do the checkout in the next days and will let us know about the result. 2 weeks later we contacted them asking what's going on with the deposit. Only then they told us they have deducted £400 for, I quote "mattress, cleaning, rubbish which you left inside of the flat and broken glass window". What a good practice, not giving a chance to rectify the situation or to challenge anything that was made up by them. I've tried asking for a breakdown of what is exactly costing £400 in that and I also challenged some of what they were saying. They didn't even bother to reply to anything I asked about. No communication for a week, when I told them I will open a dispute. So there we are now... I would take extra care when moving out from one of their flats. Make sure you document everything and keep yourself on the safe side by not even leaving a single stain in the whole place, because you will get charged for £100 for cleaning services otherwise.. Update: 3 months later. After raising a dispute with the deposit protection company, they have decided that £210 should be returned to me (out of £400). Did it worth it Colet Estates?... Read more
Tenant
11th Jan 2016 (9 years ago)

J Reviews

1/5 Stars
Where do I even begin with Colet Estates? Well in fairness, they were all right when I lived in one of their West Kensington properties - yes the plumbing was a nightmare (I do recall the so-called "patio area" filling up with sewage every now and then due to an issue with the drains) but everything else was fine. That is, it was until a member of Kensington and Chelsea council inspected the flat whilst I was at work and declared it unfit for habitation. Since then there have been a world of problems, from the desperate and overly-hasty manner in which they pressured me to move house, to the flimsy building material used in the Hammersmith property I was eventually moved to. The building I moved to was so poorly insulated that I could hear whole conversations from the flat next door. Two of the radiators also didn't work when I moved in but when I asked if they could fix them, they waited a good three months (at which point, I'd threatened to withhold rent) to do anything about it. And they only really fixed one of the radiators. All of the taps in the flat were loose, I frequently asked for repairs to be made to the toilet seat (which was essentially falling apart) and nothing was ever done. One of their handymen actually happened to live in the same building and inexplicably stole one of my parcels (he didn't give it back until I threatened to cause a nuisance the next morning, and was an incredibly loathsome specimen in general). The flat I lived in also happened to be the most vulnerable part of the building and so was easy pickings for a vandal or an attempted burglary. When the flimsiest of my windows was smashed, Colet Estates replaced it with a window that was just as cheap and as likely to get smashed again. Towards the end of my tenancy, I also noticed that some of the south-facing windows - windows that were rarely ever opened - weren't fastened to the window frame securely and so could let insects and potentially small rodents in through the cracks. Some of this might have been bearable were it not for the shoddy customer service I received whilst living in the flat. Staff members at Colet Estates struggled with basic grammar and failed to communicate important details (such as a change to date on which rent was due). One of them even attempted to swindle me when I refused to send them the renewal fee because they didn't understand how their own contract worked. At least one of their staff members has piss-poor security training as they somehow managed to MISPLACE THE KEYS TO MY HOUSE (which, I might add, is pretty hypocritical when you consider the amount they charge when tenants lose their keys). TL;DR: If you happen to live in one of their Kensington flats, then you'd better hope that the council doesn't come round to visit. Other wise, for the price that they charge, you're probably better off looking somewhere else.... Read more
Tenant
29th Aug 2015 (9 years ago)

L Cole

1/5 Stars
Very bad experience, do not care about the customer... Read more
25th Jul 2015 (9 years ago)

T Khalil

4/5 Stars
A couple of years ago, we rented a flat from Colet Estates and have found their service friendly, professional and personal. Recently we renewed our contract with them. Over the period of our tenancy, they dealt with our enquiries and requests promptly. A fully qualified engineer / technician was always sent when we had any issues with the flat. The check-in and check-out from the flat was done efficiently and we knew exactly what was happening with our deposit. Their office though might need some updating and freshening up!... Read more
Tenant
20th Jul 2013 (11 years ago)
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