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© GetAgent Limited 2024
  1. Home
  2. Elliot Oliver Ltd
Elliot Oliver Ltd Logo

Elliot Oliver Ltd

Closes at 6:00pm
101 Promenade, Cheltenham, GL50 1NW
Why Choose Elliot Oliver ? We’re a strong, professional, proactive estate agency based in easily accessible offices on Cheltenham’s stylish Promenade. Our highly qualified staff brings experience across all aspects of residential property sales and letting in Gloucestershire and beyond. They’re here to meet your requirements and exceed your expectations. So whether you have property to sell, a portfolio of properties to rent or a mixture of both please get in touch. We would love to hear.

Opening hours

  • Monday 8:30am - 6:00pm
  • Tuesday 8:30am - 6:00pm
  • Wednesday 8:30am - 6:00pm
  • Thursday 8:30am - 6:00pm
  • Friday 8:30am - 6:00pm
  • Saturday 9:00am - 4:00pm
  • Sunday Closed
View all details

Accreditations

  • tpos
  • naea
  • arla

Elliot Oliver Ltd Reviews (368)

Have you used this agent?
  1. 87% 5/5 Stars
    87%
  2. 6% 4/5 Stars
    6%
  3. 1% 3/5 Stars
    1%
  4. 1% 2/5 Stars
    1%
  5. 6% 1/5 Stars
    6%

F Armour

1/5 Stars
Avoid letting from this agent.... Read more
4th Mar 2024 (24 days ago)

Lisa

5/5 Stars
1st class service from start to finish. I have just gone through the process of renting a property through Elliot Oliver and I must say the all staff have been amazing. Nothing was too much trouble and they kept me informed at every step. I would not hesitate to use them again.... Read more
1st Mar 2024 (27 days ago)

D Butler

5/5 Stars
They are professional and helpful. They explained what will happen and how they work. Very impressed.... Read more
20th Feb 2024 (5 weeks ago)

F Soffritti

5/5 Stars
Elliot Oliver Team has been a great help throughout my entire rental process. The Team is very professional, efficient and dedicated; communication is clear, prompt and comprehensive. Highly recommended.... Read more
12th Feb 2024 (6 weeks ago)

J Cahill

5/5 Stars
Elliot Oliver have been fantastic throughout the sale of our flat - communicative, efficient and helpful. They remained positive and reassuring after some initially tough feedback and sure enough soon after we found a buyer and have moved to our new place! Thank you Ross, Josh and Emma in particular for their superb customer service and expertise.... Read more
9th Feb 2024 (7 weeks ago)

J

3/5 Stars
Edit: So after some time with EO some issues have shown themselves. When being shown the property I was in no uncertain terms told that pets were considered and also property inspections were very infrequent. Both of these points were unfortunately flat out lies that people both refused to put into writing and when questioned on, denied all knowledge of. I've since been informed that pets are in no circumstances considered and never were or will be and inspections are every quarter without fail, non-negotiable. Neither of these points are particularly deal breakers for me, but to be fed misinformation and then told that I'm confused and possibly making it up feels like gas lighting and has left a very sour taste. Original review: As a tenant I've just rented a property through Elliot Oliver and so far I'm really impressed. Very friendly, helpful and informative through the process which is refreshing given our previous letting agents. I'll update this review over time should anything change.... Read more
2nd Feb 2024 (8 weeks ago)

C Noakes

5/5 Stars
Really helpful with the move into our new flat, very easy to talk to and efficient with getting everything sorted!... Read more
19th Jan 2024 (10 weeks ago)

F Arm

1/5 Stars
Letting team are con artists! In the words of their Director, Phil, "9 out of 10 tenants are charged a cleaning fee when they leave a property". - I argued that perhaps their in house "Check out administrator" who decides if the cleaning meets their standard is too harsh given that only 1 in 10 of their tenants meet their requirements... We were told "Whilst the property had been left to a very good domestic standard, it does not meet our standard, therefore we have instructed our professional cleaners and our gardener, of which the cost will be deducted from your deposit." We were extremely shocked as we had not had any issues with the cleanliness of the property in the quarterly inspections and we left the property to the same standard as when we moved in 18 months prior. We were not asked if we could instruct our own professional cleaner/ gardener (with proven receipt), we were not told how much this would cost us until it had already happened...when I asked for proof of the trades happening (e.g. VAT invoice) I was emailed a thread of emails/text messages between the Check out administrator and their "professional" trades. I still to this day do not believe these services took place as I have not seen any evidence. I argued this back and fourth with multiple members of Elliot Oliver Letting team as I genuinely believed I was being treated unfairly as their client and tenant. They told me just to wait until my deposit went back to DPS (deposit protection services) at which point I went through a very labour intensive process of providing evidence as to why I didn't feel I shouldn't have been charged. I had to wait 3 months to find out I had been rewarded a whole £17 back of the original £130! Elliot Oliver, how about treating your tenants as clients with a little customer service and compassion. We are not students. We are hardworking professionals who are paying decent money to your landlords. My landlord, Chris, was brilliant, very proactive to fix any issues and very forgiving of the rising costs. He told me Elliot Oliver reached out and asked him to put up the rent but he did not want to as we were good tenants who had looked after the property. Unfortunately Elliot Oliver do not treat tenants in the same way.... Read more
10th Jan 2024 (11 weeks ago)

B Taylor

5/5 Stars
I am a new landlord as I have just moved overseas and wanted to begin renting my property in Cheltenham. I contacted a few agents; Phil from Elliot Oliver was the first to contact me and came round to chat about the property. I spoke to other agents, but Phil and the team seemed the most professional and took the time to understand my situation. I decided to go with them as the pricing seemed fair and transparent and I felt confident that my property would be well looked after. As I had to go back overseas, I had to leave a lot of the logistics to the Elliot Oliver, which they sorted without any fuss. The photography was done quickly and the property was marketed. Within the first few days a tenant was agreed and the reference checks were carried out quickly. With it being a tight timeframe for Christmas, I was doubtful that everything could be organised on time, however it was done without hassle and the tenant moved in. I received the first months rent minus the deductions quickly, which were clear and exactly as agreed. The tenant is in the property paying the rent and everything is going smoothly. I am in regular contact with Phil and the team and I know I can contact them for anything and they will respond quickly with any questions. Overall, as a new landlord I wanted the peace of mind to know my property was going to be looked after when I am abroad. Elliot Oliver are extremely professional but also friendly and easy to talk to. They seem like a positive company and have a 'can do' attitude; the conversations are always friendly. So I wouldn't hesitate to recommend Elliot Oliver based on my experiences so far. It's still early days, but with all the horror stories you hear about agents, it's worth recognising when things go well and as you had hoped. Thank you Phil, Jordan, Katie, Nicola and the team, I very much appreciate all of your hard work.... Read more
8th Jan 2024 (11 weeks ago)

A KS

5/5 Stars
I would highly recommend Elliott Oliver as they were so organised and efficient.... Read more
1st Jan 2024 (12 weeks ago)

K Hobbis

5/5 Stars
I had a fantastic experience with Elliot Oliver during my recent rental process. Their team demonstrated exceptional professionalism and efficiency. Clear and prompt communication made the entire process hassle-free. They took the time to understand my needs, provided valuable insights, and made renting easy and enjoyable. I highly recommend Elliot Oliver for their outstanding service.... Read more
14th Dec 2023 (15 weeks ago)

Anonymous Homeseller

4/5 Stars
Sales achieved within 6weeks Easy communication with team and quick to get onto the market... Read more
10th Dec 2023 (16 weeks ago)

P Moore

5/5 Stars
I have had a great experience using Elliot Oliver! A very friendly, professional and helpful team. I can't fault them at all, they have been excellent from start to finish and I would highly recommend.... Read more
29th Nov 2023 (17 weeks ago)

T Newman

5/5 Stars
I had an outstanding experience with Elliot Oliver Estate Agents, and Jordan, the Lettings Manager, truly exceeded my expectations. Jordan's professionalism and dedication stood out, ensuring a smooth and efficient process. The team's attention to detail, clear communication, and commitment to client satisfaction make them a top choice for anyone seeking reliable and expert real estate services. I highly recommend Elliot Oliver, and Jordan's expertise made my renting experience truly exceptional.... Read more
28th Nov 2023 (17 weeks ago)

T Elliott

5/5 Stars
Fantastic service from the whole team! Special thanks to Phoebe and Phil.... Read more
28th Nov 2023 (17 weeks ago)

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